The bathroom didn't work when we were there. We took the panel off and found the flush button and it was fine. There is a cat pet and if you are allergic to cats, you need to be aware. We brought allergy pills and glad we did.

The room is beautiful. The staff were helpful with suggestions.

Stayed in April 2024

Nothing.

Everything. This was the perfect venue. Authentic, charming, comfortable and secure. An oasis of calm in a fast paced city. The staff could not have been more helpful and were generous with their advice. Really terrific. Have already recommended to many friends!

Stayed in April 2024

Location, clean, cats, posh, great staff, quiet

Stayed in April 2024

Government tax was collected on last day. It would have been good to have known before.

Setting and facilities were excellent. It was near all the attractions. Didn’t have to use cab. First introduction to hotel by the owners was valuable.

Stayed in April 2024

There is nothing about this property to dislike.

Riad Zoraida is a lovely riad with a gorgeous courtyard and most beautilly decorated rooms. Natasha and JP are excellent hosts and staff is most courteous. Riad Zoraida also arranged my car and driver and trips in Marrakesh, Meknes and Fes which all went smooth.

Stayed in April 2024

Location is on the side a bit but still very good and close to parking

Staff is amazing - always helpful, dedicated, friendly. Amazing place! Food is delicious. Apartments are so beautiful and stylish!

Stayed in January 2024

Noting to dislike about the property. On a personal level the bed was hard for me but my husband thought it was fine. This did not deter from the standard of accommodation

Full of charm and style. Decor was beautiful. A haven of peace and tranquility

Stayed in April 2024

Nothing

A stunning Riad located about a 10 minute walk through narrow allay ways to Jemma al Fna, the main square in Marrakech.Fabulous staff who go out of their way to make your stay enjoyable. Nothing was too much trouble for them. We had the hammam and massage in the property which was very good. Only 7 bedrooms so was intimate, and we enjoyed speaking to other guests over breakfast which is included.

Stayed in April 2024

roof of the open space in the riad is covered with plastic, shouldn't be so in april with no rain, so the air in the riad wasn't clean and to mustynan and to warm at night to sleep with open window without airco

Stylish riad - comfort of the room- most friendly staf - tadelakt bathroom - location in quiet street near attractions to see - well served breakfast - quiet airco in the room - very good and large bed

Stayed in April 2024

Nothing

The friendliness of staff and owner

Stayed in February 2024

Beautiful traditional Riad in the heart of the old town. Excellent customer service and very attractive features.

Stayed in April 2024

Everything was wonderful.

The Zoraida was recently sold to an enthusiastic, young couple, Natacha & JP, who have done a wonderful job keeping the intimate atmosphere while upgrading the facilities. The staff were friendly, helpful and professional. Our room, the Zoraida suite, was nicely decorated with a very comfortable bed and couch. The bathroom was spotless and contemporary. Breakfast was fresh, varied and substantial. The Riad is in a good location to explore Marrakech and is near to a gate making access easy and exploring other areas outside the city, including the airport, very convenient. Recommended without hesitation!

Stayed in March 2024

Plumbing

Staff

Stayed in April 2024

Very friendly, helpful and clean. We would definitely stay here again. The additional services are a must add on - airport transfer, lunch, and hamamm were a great price.

Stayed in March 2024

Great location, the Riad was lovely, authentic and lovely bedrooms. Brilliant breakfast, home made cakes, breads and eggs, the staff are brilliant, friendly and helpful.

Stayed in March 2024

Nothing. :) It was a little hard to locate initially

The staff (Mohammed and Yusseff) were extremely kind and helpful. The owners were there and are very nice people. The Riad has classic beauty and the Hammam was fantastic and classic tiled hammam room. Food was good also. Tagine at dinner and good breakfast!

Stayed in March 2024

Nothing

The rooms was superb, spacious, great AC and comfy beds. The breakfast was always delicious and had nice variety every one of the 3 days we stayed. The staff couldn't have been more helpful- from organising taxis to and from the airport, pointing out places to visit, advice on haggling and expected costs, nothing was too much. Would recom mend to all friends visiting

Stayed in March 2024

I doubt I could find anything if I tried!!

We arrived at 11.00 due to flight times. We were met by Nat . A pot of mint tea was served to us in front of the pool and Nat explained everything to us about the hotel, services and things to see while there. Arriving early we wasn’t expecting to get into our room until 13.00, but Nat promptly made sure the room was ready for us and we could move in straight away. The hotel is a little gem that is hidden behind a “normal” door on the street. The Riad was immaculately clean all the time we were there. The breakfast is a perfect start to the day. We ate at the Riad one night too. This was traditional and very tasty. The location of the Riad is ideal. It’s a 4 minute walk from the taxi. ( the drivers take you to the door, so don’t worry about being left somewhere) The Riad is about a 3 minute walk from one of the main streets with souks etc… We booked our transfers from the airport directly through Nat which I was pleased about . These are trusted drivers who will not try to rip you off. The biggest thing for me was the team that work at the Riad. Nat and JP have the most amazing and genuine, friendly team working there. ( including themselves) Every single member of staff has a smile on their face and genuinely want to help you. Nothing is too much trouble for them. This is perfection in my opinion. I would definitely recommend this Riad to anyone going to Marrakesh. Great value too. Keep up the amazing work, and thank you

Stayed in March 2024

We loved everything but just be aware there’s no fridge/tea/coffee station or television so just a different kind of experience

I’d really recommend the Zoraida. The airport transfer was quick and easy and the hotel staff were very welcoming and friendly. They showed us where to go on a map and talked through possible sights to see. The jacuzzi on the roof was a highlight and much needed after a hot day exploring. The breakfast was also really yummy

Stayed in March 2024

Would have loved a kettle and maybe a small fridge in the room.

Charming place with character. Very conveniently located. Was able to walk to the main attractions. Staff very friendly and helpful.

Stayed in March 2024

Nothing

You receive a friendly welcome. Great ambience and decor. Little oasis of calm. Every care is taken to make sure you have a wonderful break. The owners and team are all excellent. Hamam and massage well worth trying. The hotel arranged a guide. Yusuf was very knowledgeable and informative. Learnt so much about the city and culture.

Stayed in March 2024

Welcoming and friendly staff. Excellent breakfast. Great room

Stayed in March 2024

The bathroom faucets were all leaky. Couldn't close any of them completely. Included breakfast was mediocre compared to other Riads. On the last day, the toilet flush - which was holding on by a thread - stopped working. We stayed in another Riad during our trip towards the north of the Medina and liked that location better. The streets around Zoraida felt a bit more iffy at night esp for our all female group. Catcalls and other forms of eve teasing was a constant hum as we tried to walk to dinner, etc, in the evenings. That's more or less par for the course in Marrakesh but this area felt more aggressive. Solo female travelers may want to take note.

The beautiful courtyard, hot tub and roof access were the high points. Beds were comfortable. Bathroom was clean. One of my pet peeves in most hotel rooms is the lack of wall hooks for towels clothes etc. But Zoraida was well-equipped on that front.

Stayed in March 2024

All good

Ubication and personal treatment

Stayed in February 2024