In the lunch and breakfast area the service is very slow and it takes ages to place an order. They need more staff as all staff seemed flustered. in saying this, the restaurant is very nice overall.

Service overall is very good

Stayed in April 2024

Perfect hotel

Stayed in April 2024

Nothing, everything was amazing!

This was my first ever visit to Monaco and this hotel and my oh my did it exceed my expectations! The moment of arrival to the hotel I was immediately greeted by the hotel concierge and wonderful staff who very kindly made me feel so welcome! The check-in easy process was very smooth and efficient (a lovely lady named Rachel) kindly helped with this and also very kindly showed me to my room where I was immediately blown away with the cleanliness, space and overall feel of the hotel and room. The bed was extremely comfortable and the bath was amazing! The view from my balcony was a sea view which was very pretty. The location is perfect and only a very short walk from everything! The hotel staff are amazing and cannot do enough for you! they are all very friendly and happy to help. I had the buffet breakfast which was lovely with lots of option and set in a beautiful setting. This hotel is beautiful and I will definitely be visiting again! :-)

Stayed in March 2024

Bed was a little too hard

Great decor and style, top facilities and breakfast

Stayed in March 2024

Very little

Large comfortable room

Stayed in March 2024

Lack of outdoor space, but that's understandable in Monaco

Elegant Grand Dame of a hotel, with spacious rooms

Stayed in March 2024

Top Hotel, an Top Lage, mit Top People

Stayed in February 2024

Elegant

Authentic

Stayed in March 2024

Pillow and shower .

Location ans staff

Stayed in March 2024

Magnificent view

Stayed in March 2024

There was nothing that we disliked about the property.

The property was immaculate as expected and the staff were always attentive. The facilities being incredible though we didn’t get to use the full spa facility. The food was absolutely great and staff had absolutely no reservations in accommodating our requirements.

Stayed in February 2024

swimming pool / spa were closed so expensive for the limited experience

great staff, good location

Stayed in January 2024

Amazing hotel, interior, bar and restaurant in the hotel were just amazing. And very friendly staff ♥️ very highly recommend if you want a real 5stars service.

Stayed in January 2024

Size of bathroom Overall room compare to Maybourne standard Marble getting old too Need polishing

Stayed in December 2023

Location, room size, breakfast was all excellent

Stayed in January 2024

wi-fi was dropping off every now and then :-( it used to be much better before

we stay with Hotel Hermitage for many years and will return again and again because we love it! wodnerful place for a short break or longer run away, romantic even for a mature couple :-)

Stayed in January 2024

the room was a bit noisy, you could hear the neighbours, especially in the evenings, the lack of a shower in the bathroom, the rest is great

the room was amazing, the breakfast, the spa is one of a kind, also, the staff is very friendly, Giussepe from the reception desk was of great help

Stayed in January 2024

There was nothing I did not like.

Amazing all around, staff is professional and very thoughtful.

Stayed in December 2023

Nothing

Great location Excellent staff

Stayed in November 2023

2 small things: the in-room coffee service really lets the room down. The machine is nice enough but you get only 4 coffee pads and 2 are decaf. I asked housekeeping for more but that said that was the maximum. Also they provide you with tiny little espresso sized paper cups. I just hate drinking out of a paper cup and it just wasn't big enough. I had ordered some tea the first night (also no tea facilities in the room) and kept the china cups for the rest of my stay. It is small thing but I love a cup of tea in the evening and a couple of cups of coffee in the morning. The other small item was the in house restaurant. It is a sort of large hallway. The 'good' restaurant is not open every night. We wanted to dine in one evening and we were the only guests at 19:30. The food was mediocre and we only finished half of our dinner because it just wasn't tasty.

We had a beautiful corner room with a french balcony. The bathroom was also beautifully appointed. How the room was decorated was lovely as well as functional (nice desk placed in front of the windows, a couch at the end of the bed to watch television). The location of the hotel was also fantastic. Very central to the shops and the casino. Although we didn't use the thermal spa we did walk by it and it looked clean. What was also very nice is that you can purchase in the other affiliated hotels, casino and spa and charge to your room. The room service was prompt and well presented.

Stayed in November 2023

The bed wasn’t very straight and comfortable. Also the hot water was not fluid.

The beauty and location

Stayed in November 2023

2nd best hotel in town. perfect.

Stayed in October 2023

Fantastic hotel, amazing views and very good staff

Stayed in November 2023

The bathroom floor of our room did not seem clean. Restaurant service was average.

We loved the location, the upscale feel.

Stayed in October 2023