*

We would like to say big THANK YOU, to all of the people who welcomed us in this wonderful hotel! So far one of the best holidays we ever had. It’s mine 12 time in Montenegro and I know what to compare with. THE TEAM IS REMARKABLE. All of them extremely polite, with great qualification and knowledge of what they are doing. Amazing English. Unique characters. We will miss them. 
ROOM WAS SUPERB! Comfortable beds, amazing sofa-bed. Top mark cleaning service every day. Beautiful design and great view from the balcony. 
 Another great thing about this hotel is INCLUDED BREAKFAST! Oh my! It was different every day , so many options ( even my DAIRY FREE milk and GLUTEN FREE meals) and everything was so delicious (especially grilled vegetables, hummus and their pies) ! Better then most Turkish All inclusive hotels I’ve been! Really impressed all of us! Our KIDS (6 and 4) WERE WELCOMED everywhere and they could stay kids and supported by the team at the Swedish table. They had so much attention and care. Thank you a lot for your kind approach to them! And another huge plus of this hotel is INFINITY POOL AND SAUNA ON THE ROOF ARE STUNNING! Just a magic! We invited our relatives for extra price and spent lovely evening together! View is gorgeous! 
 
We visited this hotel in early May for 2 weeks and it was great decision as town is quite before summer season. Weather is great not too hot and the water is nice and fresh we swim every day. We took a timer and it says that even walking with two kids it takes just 3 minutes to arrive to the great Raffaelo beach! We highly recommend this hotel to anyone! It is one of the best places in town for sure. 
We wish you all the best and have great new 2024 season! 

Daria, Richard and Alex,Milena :)

Stayed in May 2024

There should be a simple process if you made a reservation with one credit card, while make a final payment wth another one.

Cleanness, spacious room and the building itself, welcoming and professional staff, facility and amenities offered, a lot of sunshine - great orientation, abundance in breakfast offering, parking which is crucial for the location and for the city!

Stayed in May 2024

The sea view suit was not a direct view, and our main view was an old neighborhood. It is located in not a tourist part of the town.

Fantastic staff, so lovely and willing to assist. Very very clean, modern decoration and very comfortable room. Incredible shower and well-equipped kitchen. Beautiful rooftop swimming pool. Great breakfast.

Stayed in May 2024

I missed proximity to the sea, until I found the 3 minutes steps down to the best beach in the town. There is noise ingress from the main road so if you need ear plugs take them, only really noticable if you have doors and windows open and sea facing room. My main warning, not hotel related, don't be ill in the town as the local hospital, once one of the best military hospitals in the region, is dilapitdated, understaffed, has few facilities that's we'd expect, no internet and few working technologies, and most don't speak English. The expectation there is that guests and visitors bring the essentials including toilet paper and food, you've been warned, if you're in trouble make for Kotor an hour away.

Good choice of breakfast laid out beautifully. Roof top pool and sun lounging area with Sauna offered amazing views and cooling wind. I had an accident whilst there (whilst boating) and used hotel to recuperate until I could fly again. The staff were AMAZING, taking care, giving me room on bottom floor, carrying things for me, ordering taxi's and their sushi take in (so recommended, on par with the best Sushi restaurants in the UK) and also translating and writing documents for my stay in the hospital and return on the plane. Marija, Jelena, Valeska and Teodora made all the difference in the world and should be the standard for all hotels, they trumped it all by ordering me the cheapest taxi transfer I could find and changing the car so I'd be comfortable on the journey back. My room was spacious, scrupulously clean and serviced every day, with a well stocked fridge including chocolate and great TV's with choice of stations.

Stayed in October 2023

Nothing. Maybe the walk to old town and restaurants

Excellent accommodations. Clean Staff friendly and accommodating. Breakfast wonderful. A little walk to the riva and old town.

Stayed in September 2023

Nothing

Very clean and orderly, exactly like the photos you see. Friendly and helpful staff. Unfortunately, my head hit the lights in the parking lot and I was bleeding profusely, and the receptionist helped a lot.

Stayed in September 2023

amazing stay : the pool is amazing, the views from the suites are amazing, the reception team (Marija) is amazing

Stayed in September 2023

Fabulous place in every way. Lovely suites and great service. I'll be back !

Stayed in September 2022

breakfast was delicious.

Very friendly staff, helpful and clean!

Stayed in August 2022

Everything was good

Great experience!!! The property is at the entrance of Igalo city, short walking distance to the nice, clean beach and a number of restaurants, and about 15 minutes walking distances from the old city of Herceg Novi. The hotel is newly opened, quite and modernly designed. Room was very clean, cosy and comfortable. Breakfast was absolutely magnificent with variety of daily fresh choices. Warm, welcoming stuff, very friendly and helpful. Thank you Marija, Maša, Miloš and everyone in the hotel for making our experience exceptional. We are looking forward to come back here!

Stayed in August 2022

Staff so gentile, they even help us with luggages!

Stayed in August 2022

- It would be good if the price of entry tickets for the forts were included in the price of the old town tour - They have a really well-stocked bar but we never saw anyone serving drinks or using it, we definitely would've had a nightcap had the opportunity been there!

- The staff were so welcoming and helpful, they helped us book a number of excursions and provided us with some great recommendations (special shout out to Maria, Tijan and Snezana) - The room was absolutely great, really spacious with cool decor and a lovely sea view (well worth the extra cost) - We really enjoyed the breakfast, plenty of hot and cold options - The beach and restaurant associated with the hotel are great

Stayed in August 2022

Nothing !!!! Everything was perfect and even better than expected!

Everything at this Hotel is exceptional and absolutely exceeds expectations! If you’re looking for the highest level of hospitality and service - this is the place to be! The staff is extraordinary and fulfilled all our (extra) wishes. I had a surprise birthday party set up by the hotel staff and it was an absolute blast. This is by far the best service I’ve experienced and we do travel lot. I’d definitely recommend Garni Hotel Kruso and would come back anytime!

Stayed in July 2022

Very friendly staff. Everything new.

Stayed in July 2022

Everything was just perfect. Super friendly staff in the hotel and on the beach. Hotel is new, clean and beautiful. The only bad thing was that we had to go home after spending few nights in this perfect place. Definitely recommend.

Stayed in July 2022

The road in front of the hotel is quite busy, so hard to cross by foot or car even.

Facilities were amazing. Breakfast was great, so much choice. And the staff was super friendly.

Stayed in July 2022

Coffee at the included breakfast was not good and had to pay for a proper cup of coffee. Internet was abit slow sometimes

Lovely view and the room was stunning. Staff were very helpful and friendly too. Would recommend staying here!

Stayed in June 2022

Hotel is brand new!Super modern!10/10

Stayed in July 2022

The hotel is super new, clean and modern but the most precious thing there is the staff who really make your stay amazing. Polite, friendly and customer oriented. Every our issue was settled in the best way. Tasty food, good view, clean and modern rooms. Highly recommended, probably the best place to stay in Herceg Novi.

Stayed in July 2022

parking place, very easy to find, very close to all important places in Herceg Novi and Igalo

Stayed in June 2022

!General Manager Jelena was extremely friendly and did her utmost to make our stay memorable.. Thank you Jelena, absolutely amazing and hotel to recommend, definitely I'll visit again. Above and beyond expectations!

Stayed in June 2022

Only instant coffee for breakfast, espresso/americano is charged at 2,50€ each (more than the same company charges at their beachfront bar). The breakfast in general is only okay. Nothing special, although not bad. The blankets are strange and too short, but we were given an additional blanket wich was sufficient in size. The pillows are cheap and uncomfortable. Only the living room of the apartment has airconditioning, the sleeping room has no seperate a/c. The property is right next to the main highway, resulting in constant noise, however the rooms are somewhat soundproof (to outside noise), which was okay re street noise with closed windows and roller shutter. Soundproofing to the hallway and other rooms is bad though.

The personal is very nice and the property is well maintained. The build quality of the hotel appears good and has a high standard.

Stayed in June 2023

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Stayed in May 2024

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Stayed in August 2023