I had a problem with booking confirmation. the same credit card that is recorded at Booking.com web page and used for more than 10 years booking hotels from Greece, Croatia, Austria, Belgium, Holland, Bulgaria Serbia, Albania have not been accepted by the hotel asking for same additional pin no. and not standard cvv no. that i am always submitting. Finaly, I made bank transfer to confirm my booking of 3 rooms.

Room was very good, freshly renovated and good size, bathroom spotlessly clean. Breakfast excellent covering all standard requirement. Reception staff very helpful. I have not tried SPA. Location is perfect, just 300 m from the main Ohrid square and harbor.

Stayed in January 2024

Spa was not working, although it was included in price and hotel category.

Friendly staff, comfortable rooms, good location.

Stayed in August 2023

Breakfast bread was little dry

Staff was great,

Stayed in August 2023

Amazing stay, nice hotel

Stayed in August 2023

Location and hospitality

Stayed in August 2023

Only thing, which brings it from 10 to 9 (more like 9,5 but that's not an option), is the breakfast. Never had such dry bread in my life (appeared it might be the same bread used the following days), the juice was closer to water than juice. And in general, I would recommend using some of the delicious nearby bakeries instead. Apart from that, this place is amazing, HIGHLY recommendable!

Amazing location right by the lake and bazaar street making everywhere walkable. Ofcourse this brings a little noise at night, but ear-plugs work perfectly. Really friendly people at reception. Very nice and spacious room, with a great large bathroom. Fridge and Air Condition both working perfectly and easily adjusted.

Stayed in July 2023

Great location, view, comfortable bed, room, bathroom.

Stayed in May 2023

Parking was on property but had to pay daily and it was tight trying to get in and out and they had to open it every time you came and went.

Hotel is right on the water close to the center, very good location but got a bit noisy because of it's location. The restaurant had good food and was nice with live music in the evenings. Overall it was a nice place and we had a great view from our room, we had one of the front water view rooms on the 3rd floor.

Stayed in September 2022

Breakfast area ... suppose to be in the open area

Reception and housekeeping employees and efforts

Stayed in August 2022

The only negative point is the English level of the staff.

The position was great. The view was even better.

Stayed in June 2022

There were 2 simple fixes that would make the hotel even better: 1 - the coffee served with breakfast was absolutely awful. It is possible to order and pay for coffee which was fine. But serving coffee of a reasonable standard is such an easy thing to get right. 2 - there was no conditioner in the room - only shampoo and soap. Overall these were both minor points. I would recommend take conditioner and buy coffee - it is still worthwhile staying at this lovely hotel.

It is a great hotel which I would recommend. The hotel was clean and well-maintained inside. The location on the lake shore close to the Old City was great. The staff were friendly.

Stayed in June 2022

At times, the hotel parking lot is insufficient

the location of the hotel is beautiful and worth all the money. on the open terrace you could serve coffee and other drinks from the bar during the day, and in the evening dinner at the restaurant with live music. from the hotel till the center is about 2 minutes walk.

Stayed in April 2022

The location was great and it was easy to walk to everything.

Stayed in April 2022

food

location

Stayed in February 2022

There was no balcony and although we asked for one large double bed and the hotel confirmed it, we got two separate beds which were really uncomfortable to sleep on. Also one of their receptionists left us without a table at the restaurant for New Years Eve, even though it was arranged and reserved over the phone. Luckily the manager took care of the situation. Another thing I’ve noticed, the hygiene of the restaurant was very poor and I think they used leftovers from the dinner to serve as a breakfast.

The property is very close to the main square and close to restaurants and bars.

Stayed in January 2024

No parking at all like a joke in a sitcom you pay for stay and you don't have parking lot, the funny thing is that the personal from hotel tells you to park behind the hotel where is 1200 MKD for a day because it's a private parking. Bad coffee for breakfast and if you are not in the front rooms you don't have balcon.

Good thing it's close to historic part of Ohrid, the lake is in front of you, good breakfast, new facilities comfort rooms and bathroom.

Stayed in August 2023

It's was terrible we were whit 1.5 year old boy and on the same floor there was a live music whit drums for a wedding. And the guest was drinking on the doorway. We call before booking they know that we are whit baby and they didn't tell us. When I complain they say they can not help me it's a weeding. The weeding wasn't in this hotel just the bride. Never again poor management

The location and the breakfast

Stayed in June 2023

The air conditioning didn’t function appropriately. The staff controlled the room temperature despite my settings inside the room. That resulted in temperatures exceeding 30 Celsius while inside the room and the staff responded that the air conditioning is new and functioning. At some points after a lot of complains of me and my family members they decreased the temperature to lower values that were refreshing. I felt like being pulling my leg. They kept saying they are professional and they know their work!

Location and newly recently renovated

Stayed in August 2022

Our personal opinion is that beds can be better. It was also a pity that it were 2 separate beds instead of one double bed. Breakfast was really poor, very poor in terms of quality and choice. Not acceptable for such a hotel. The staff during breakfast was not interested in any of the guests at all. Left-overs from night before could still be found on the way to breakfast. I pointed out moldy strawberries to staff and asked for removal. We stayed in the weekend and the hotel had some parties during this time. Band playing music and thus a lot of noise till late. Better not sell beds to guests on such an event. Either you are a hotel and try to comfort and surprise your guests in best way or you are a banquet hall serving guests food, drinks and music. But of course you know yourself.

We could park our rental-car easily at the front of the hotel (Without prior booking) and no extra charges apply. Hotel is located in center and everything is in walking distance. Housekeeping staff is very friendly. Everything is clean. We stayed on 3rd. Floor. At the end of the hallway you could overlook the lake. We also had a view from our room. Shower is great(including rainshower). Airco in the room is working perfectly.

Stayed in June 2022

Extremely noisy restaurant on the first floor that kept us awake until late at night. No one told us that we’re going to pay more money for lake view and night club at the same time.

Perfect location, very close to the city center. The rooms were clean and renovated.

Stayed in May 2022

The parking situation and organization was horrible. People parking everywhere and blocking the entrance. AC was not working and so too warm in the room.

The view of the terrace was amazing!

Stayed in April 2022

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Stayed in January 2024

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Stayed in January 2024

There are no comments available for this review

Stayed in January 2024