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Reviews of Villas Akalan

Calle Polar Poniente entre Calle Escorpion Norte y Avenida Coba, Tulum City Centre, 77760 Tulum, Mexico

#110 of 385 vacation rentals in Tulum

Guests' Choice

Review Score

Based on 60 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.6

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    8.4

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 3, 2024

    8.0
    Short break in Tulum
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lovely apartment with a nice pool close to the centre of town and not far from the ruins. We were only there 2 nights so didn't get a chance to use all the facilities but would have done if we'd been staying longer.

    Stayed in April 2024

  • Reviewed: March 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Nice small pool to cool down, lovely rooms with AC, friendly staff.

    Stayed in March 2024

  • Reviewed: February 4, 2024

    8.0
    Great place
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Shower sometimes cold but think this is an issue in tulum in general

    Good room. Staff super friendly. Loved having a fridge in the room

    Stayed in January 2024

  • Reviewed: February 3, 2024

    7.0
    Ok
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    In the first evening we didn’t have hot water in the shower, but after telling this to the staff they fixed it right away and we had boiling hot water till the end of our stay.

    Getting morning coffee is a nice touch

    Stayed in January 2024

  • Reviewed: January 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    very kind and helpful

    Stayed in January 2024

  • Reviewed: November 27, 2023

    9.0
    Nice relaxing stay in close proximity to amenities
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Water heating intermittent. Double bedded room musty smell

    Clean, tidy. Well kept garden pool area. Close to supermarket and town. Lovely, helpful staff.

    Stayed in November 2023

  • Reviewed: March 31, 2023

    8.0
    A quiet, centrally located gem with a gorgeous garden, refreshing pool and kind staff
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    The beds were a bit hard and uneven. Wish the Mai room had AC, but when we really needed it, we retreated to the bedroom.

    The staff were caring and kind. The garden was gorgeous, the pool which the kids loved was refreshing. The location close to Super Aki, colectivo stop and Tulum ruins was excellent.

    Stayed in March 2023

  • Reviewed: March 23, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Standard Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Cleanliness should be improved - spider webs on the walls and ceilings, stauned sheets and towels (even after we requested change) and we are not sure if there was mold in the bathroom which was just painted over (dark stains shining through)

    Nice outdoor area, near to the main road but still very quiet.

    Stayed in March 2023

  • Reviewed: February 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    very cute backyard friendly staff

    Stayed in February 2023

  • Reviewed: February 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 5 nights

    A coffee pot in the room.

    The swimming pool area. The availability of drinking water. Helpful and friendly staff.

    Stayed in February 2023

  • Reviewed: February 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    -The bathroom window was not able to remain closed/locked due to damage on handled. -Water on shower was getting out in a very low amount, making showering harder; so, I had to unscrew the water output and clean it well, because it had a lot of rust and contamination obstructing the water to come out properly. After I cleaned it, shower was great.

    Everything. :)

    Stayed in February 2023

  • Reviewed: January 30, 2023

    8.0
    a nice retreat in the hell hole that is Tulum
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    it feels a bit rugged from the street but once you enter it’s fine .

    the property was fine , however we found Tulum so awful that we spent most of the at the accommodation. you can have free coffee

    Stayed in January 2023

  • Reviewed: November 3, 2022

    7.0
    Good economic option
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s very far from the beach and the main hotel/touristic area and taxis in the area are kinda of expensive, so it makes it hard to really get to know the city on your own. The washbasin in our room needed to be fixed.

    This is a nice option if you are looking for an economic stay relatively close to Tulum’s ruins. There is a supermarket close by and some restaurants as well. The staff is very nice and accommodating.

    Stayed in November 2022

  • Reviewed: August 19, 2022

    8.0
    Convenient base in Tulum.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing really, perhaps the beds could have been more comfortable.

    Convenient location if you had a car (as we did) as it was easy to get to all the local attractions without having to pass along the slow road where all the coastal hotels in Tulum are situated. The room was also a good size.

    Stayed in August 2022

  • Reviewed: May 12, 2022

    8.0
    very nice employees
    • Family with young children
    • Standard Triple Room
    • Stayed 6 nights
    • Submitted from a mobile device

    the cleanliness

    Location, close to everything.

    Stayed in May 2022

  • Reviewed: April 5, 2022

    8.0
    Could use some TLC, but very clean and quiet. Great pool and oasis of calm in a busy city.
    • Leisure trip
    • Group
    • Studio
    • Stayed 3 nights

    It was a little shabby- could use some freshening up with paint and new towels. Table lamp was broken in the bedroom. The bedroom had A/C, but the kitchen and living space was not- hard to keep cool. Nice little patio, but again- a little shabby with with worn seating.

    Great service. Located on a side street away from all the noise of the main tourist area and all the construction going on in town. Very happy we stayed here and not on the mess along the hotel zone in Tulum. Nice pool and big studio room. Very clean.

    Stayed in April 2022

  • Reviewed: February 2, 2022

    9.0
    Great spot in Tulum - would definitely stay again.
    • Leisure trip
    • Solo traveler
    • Standard Triple Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Music from a local bar, restaurant or disco was audible many nights. it wasn’t super loud, and not unexpected. Nothing some earplugs can’t fix.

    Staff was lovely, pool was clean and well-maintained, vibe was nice and chill. Great location in town right near the road to the beach. There’s a grocery store (a block away) and tons of restaurants, shops and bike rental spots very close. it was nice ro have parking and a fridge, which comes with even the cheapest room. There are a variety of rooms, some with a kitchen some without, ro accommodate a wide variety of travelers. I’d definitely stay here again.

    Stayed in February 2022

  • Reviewed: January 31, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    loud music at night (guess that’s why the good price)

    superlocation, clean and very friendly staff

    Stayed in January 2022

  • Reviewed: January 15, 2022

    9.0
    I enjoyed it very much.
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    On my last day I drank the water that was facilitated by the reception. Unfortunately I think it was bad as it made my stomach upset.

    Its a very nice setup, very nicely done and the plants in the garden area are lovely and nice to look at

    Stayed in January 2022

  • Reviewed: December 30, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights

    my only issue were we always had mosy's in our apartment regardless of our efforts to keep them out. Left eaten alive.

    Good location to walk to everything and the pool was a bonus. sometimes noisy at night

    Stayed in December 2023

  • Reviewed: November 24, 2023

    10
    Exceeded our expectations - perfect relaxation
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing to comment on here. Everything was great and really good value. We were expecting it to be noisy given the location but it felt so peaceful!

    Location was brilliant - easy access to many restaurants and a simple drive from Cancun with plenty of parking. It was lovely to have a balcony and fridge so we could enjoy drinks in the sun during the evenings. Staff were friendly and helpful too!

    Stayed in November 2023

  • Reviewed: October 13, 2023

    6.0
    It didnt felt very clean. We used this location for sightseeing around the area.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Old and not well maintained Smelly and uncomfortable beds Overal not felt very clean

    Spacious apartment Nice balcony and roof terrace Main strip of shops and restaurants in walking distance Small but nice pool Parking place

    Stayed in October 2023

  • Reviewed: July 11, 2023

    10
    Great stay, 9/10
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    The pool needs shade. The sun hits it literally all day so the water is warm. Not great for the summer when you need a cool dip.

    Staff was friendly. Great Location , easy to find. Close to beach, food and entertainment. Our rooms were clean, comfortable and the A/C worked great. loved the hammock and the access to the pool from our balcony. The pool was cleaned every day. Had no problem checking in or out. Staff was accommodating. 9/10. Great value.

    Stayed in June 2023

  • Reviewed: April 26, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    I like everything

    The staff

    Stayed in April 2023

Showing 1 - 25

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