KM. 26 CARRETERA MEXICO 307, 77930 Bacalar, Mexico
#10 of 126 hotels in Bacalar
Guests' ChoiceBased on 41 hotel reviews
9.2Cleanliness
9.3
Comfort
9.3
Location
9.0
Facilities
9.0
Staff
9.4
Value for money
8.8
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: February 23, 2024
Stephen
United States of AmericaCold showers and noisy neighbors.
Unique property with amazing staff.
Stayed in February 2024
Reviewed: January 19, 2024
Jeanette
United KingdomLovely little beach front
Stayed in January 2024
Reviewed: January 8, 2024
Wenhui
United States of AmericaWish they can offer free kayak usage.
This is absolutely nice location, right next to the seven color lagoon. The only drawback is not many restaurants near by. we drove to Bacalar town for breakfast and dinner.
Stayed in January 2024
Reviewed: July 28, 2023
Ruud
NetherlandsEverything was great. Perhaps some paddles for the kayak? Mind that Pucté13 is 4 miles from the center so you need a car. Next door hotel Wayak is great for breakfast and diner.
This is little heaven at the Bacalar shore. Beautiful and spacious cottage for a family of 4 situated in a lush garden with private access to the lake. We spent 2 lovely nights and can highly recommended!
Stayed in July 2023
Reviewed: April 5, 2023
Emily
United Kingdomloved these cabins, designed so well so all have a very to the lake. a very special place and I was sad to leave. owner great. swim in the lake in the morning. taxi into town.
Stayed in April 2023
Reviewed: February 4, 2023
Irena
Bulgariavery pleasant atmosphere, original design of each bungalow.
Stayed in February 2023
Reviewed: January 6, 2023
Daniel
Belgiumthe lagoon-front location is just perfect and the bungalow was very comfortable. the hosts are very kind and helpful with planning your visit in the area
Stayed in December 2022
Reviewed: October 5, 2022
Nicolas
United States of AmericaThe bathroom sink splashes everywhere
No restaurant on site
Stayed in October 2022
Reviewed: September 14, 2022
Kim
NetherlandsNothing
We were traveling through Mexico with 3 small kids and this was our most favorite accommodation. Spacious appartement with a great view over the lake. Only 3 cabins so a lot of privacy. Also direct access to the lake via the private dock. Paddle boards are available and for any food or drinks the restaurant of the campsite is just next door. The owners are super friendly and will help you with everything you need.
Stayed in September 2022
Reviewed: August 27, 2022
Max
GermanyVery friendly lessors! SUP for free in the beautiful lake directly at your big cabin! Oasis of tranquility! Dinner in town.
Stayed in August 2022
Reviewed: June 13, 2022
Joel
United States of Americanice location and nice place. staff helpful but give you good privacy
Stayed in June 2022
Reviewed: May 24, 2022
Emziem
VietnamWe loved it all. The hospitality, the location, the accommodation and the the cleanliness. Great coffee in the room. Right on the waterfront, it is so beautiful there. We highly recommend this place to chill at. The hosts and staff there appreciate nature and we enjoyed speaking about it with them. We'll be back.
Stayed in May 2022
Reviewed: April 17, 2022
Milou
NetherlandsThe noise from campsite next door
The room is tasteful
Stayed in April 2022
Reviewed: April 14, 2022
Cinthya
GermanyBeautiful garden and super cool decoration of the rooms.
Stayed in March 2022
Reviewed: April 4, 2022
Roberta
Mexicothere is no air conditioning towels not clean
The private access to the lake
Stayed in April 2022
Reviewed: March 9, 2022
Benjamin
Germanybreakfast service would be nice but you will find several option close to the hotel.
this is a awesome place to be. this hotel has everything you need to relax and have a great time. there is a small mini bar inside which is perfect. love the garden and the view to the lake! friendly staff!!!
Stayed in March 2022
Reviewed: March 4, 2022
Fabien
FranceYou just have to know there are no close food options so either go to bacalar or shop and cook. For us that really wasn’t a problem
Super nice place in front of the lake. It’s calm, 10 minutes by car from the center of bacalar. You wake up in front of the lake, can rest, use the paddle and chill. Highly recommended
Stayed in March 2022
Reviewed: February 20, 2022
Denise
United States of Americathe rooms are cooler than the night air. I appreciated the extra blanket
the room was beautiful and the grounds were breathtaking. I will be back to enjoy more sun
Stayed in February 2022
Reviewed: February 17, 2022
Ilse
NetherlandsWe had a more than lovely stay, a very serene and calm place to enjoy Bacalar lake. Beautiful surroundings and a very enjoyable cabana. The very kind staff completed our stay (with kids!)
Stayed in February 2022
Reviewed: January 25, 2022
Jean
United States of Americawell design and peaceful
Stayed in December 2021
Reviewed: January 21, 2022
Tania
CanadaThis place was wonderful. So beautiful and quiet. Highly recommend!! The owners were amazing and drove us into town on 2 separate occasions and organized a great boat tour. The restaurant next door was good too!
Stayed in January 2022
Reviewed: January 17, 2022
Iria
United KingdomI'd recommend you rent a car as the place is quite far from the town and shops. If you do not have a car, you can still go to the town by taxi, and there is a restaurant and shop in the camping next door. Also, Oswaldo (the host) offered us to pick up groceries and food for us. So although ideally you'll have a car, don't worry if you don't. The price on Booking didn't include taxes and commission, so we ended up paying 19% over the price we booked for. This has happened with other accommodations we rented via Booking, so I think this is a problem with booking and not the accommodation itself - just keep an eye!
I can't recommend this place enough! The place is just beautiful and so well taken care of. Oswaldo (the host) is always around and available to make sure the stay is perfect and you have everything you need. The place includes paddle boards so you can explore the lagoon, and has a barbecue available for guests to use. The room is cleaned daily, with separated towels for the shower and the lagoon. Oswaldo offered some activities organised by himself (such as going to the cenote or doing an early morning paddle board trip) and also put us in contact with the boat tour organisers, as well as giving us recommendations for groceries, places to visit and dinner.
Stayed in January 2022
Reviewed: January 7, 2022
Salvador
Spainit deserves a better common kitchen. but it wasn’t really a problem
Grest price value, excelent location, super nice property
Stayed in January 2022
Reviewed: December 26, 2021
Hiteshree
United States of AmericaClean spot. Amazing backyard with easy access to water. They even let you use paddleboat equipment. Would definetely come back.
Stayed in December 2021
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content