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  5. Reviews of Casa Quetzal Hotel

Reviews of Casa Quetzal Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Calle 51 No 218 Barrio de Sisal, 97780 Valladolid, Mexico

#29 of 80 hotels in Valladolid

Guests' Choice

Review Score

Based on 295 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.9

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: January 1, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A beautiful place with lovely staff, great breakfast and excellent value for money. Good location too.

    Stayed in December 2022

  • Reviewed: December 18, 2022

    10
    The accommodations are wonderful .
    • Leisure trip
    • Couple
    • Cabin Quetzal
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast with nice strong coffee was a perfect way to start the day . The garden courtyard is lovely and peaceful . The staff was outstanding with their service . One of the best parts of the hotel was the yoga class I was able to attend . Loved everything about the hotel .

    Stayed in December 2022

  • Reviewed: December 1, 2022

    9.0
    Great location near the former convent.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights

    Breakfast was very skimpy. The only protein was the yogurt, and there was only a little in a bowl for 2 people. A bowl each would have been nice.

    The courtyard is lovely, and I would have sat out in it if it hadn't rained! Our beds were comfortable, air conditioning didn't blow right on the bed, had 2 rocking chairs in the room! The location is near the convent, handy for watching the light show (when it's not raining). The hotel is very well kept.

    Stayed in November 2022

  • Reviewed: November 30, 2022

    9.0
    Perfect romantic getaway
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights

    .

    Lovely staff, beautiful gardens, delightful traditional hotel stay

    Stayed in November 2022

  • Reviewed: November 28, 2022

    9.0
    I stayed in this hotel with my sister for 3 weeks and we had a very nice stay.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 21 nights

    Less mosquitos please

    Room was spacious, clean and breakfast was delicious. A very nice pool in the middel of the garden to cool off was clean. Very nice people who worked there and wanted to know us better. The cleaning was every day very well done. My grandson whom I took care of every afternoon was also welcomed by the hotelstaff. Everything made us feel very welcome.

    Stayed in November 2022

  • Reviewed: November 21, 2022

    9.0
    great place. really good for families as felt safe and private.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    pool didn’t seem particularly clean. thought they had more yoga sessions than they did. really shouldn’t be part of description.

    seemed safe and oasis like

    Stayed in October 2022

  • Reviewed: November 21, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nada

    Really great hotel. Excellent location. Big cozy room with big comfortable bed, beautiful yard with a nice pool and a Good breakfast. Highly recommended

    Stayed in November 2022

  • Reviewed: November 18, 2022

    9.0
    A beautiful, quiet retreat in Valladolid.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Casa Quetzal is a quiet retreat in Sisal, a 15-minute walk from downtown. Beautiful center garden, quiet, comfortable rooms with good a/c and Wifi. Helpful, friendly staff. Excellent breakfast.

    Stayed in November 2022

  • Reviewed: November 16, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    WiFi wasn't working

    The room was huge and it has a safe private parking

    Stayed in November 2022

  • Reviewed: October 31, 2022

    10
    This was an absolutely fabulous place to stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I loved the place .

    An absolutely fabulous place to stay . Gorgeous facilities and great continental breakfast .

    Stayed in October 2022

  • Reviewed: October 16, 2022

    10
    An oasis in the heart of Valladolid
    • Leisure trip
    • Couple
    • Cabin Quetzal
    • Stayed 2 nights

    Everything was amazing, the location is perfect, a short walk from everything. The room was clean, comfortable and beautifully decorated, as were the common areas. The breakfast was delicious and the staff were absolutely excellent, we loved everything about our stay here, worth every cent.

    Stayed in September 2022

  • Reviewed: September 12, 2022

    9.0
    Amazing but on the pricey side.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was a bit dirty and not very well maintained.

    the hotel has a beautiful garden and is located in the historical center. The breakfast is great. staff are friendly and helpful. There is parking available.

    Stayed in September 2022

  • Reviewed: August 28, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    they could clean the pool more often

    very clean and nice staff

    Stayed in August 2022

  • Reviewed: August 4, 2022

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 1 night

    The breakfast was a bit poor, but it was not that bad, maybe add some other dish?

    Nice swimming pool, a beautiful garden in the courtyard, clean pleasant rooms, and the hammock was very comfortable that I slept the night there. The rooms are very beautiful.

    Stayed in July 2022

  • Reviewed: August 4, 2022

    8.0
    Great, no major complaints
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The pool could do with a clean.

    The room was great! I loved hammock. The breakfast was very tasty. Really nice garden in the middle of the hotel.

    Stayed in August 2022

  • Reviewed: August 1, 2022

    10
    Always a great place to stay 🥰
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing

    this is our favourite place to stay in Valladolid… the garden and pool area are beautiful and lush. The rooms are large, well appointed and quiet. the hotel is in Centro and within east walking distance to the main park , shopping and restaurants.The staff at Casa Quetzal are welcoming and helpful. it is also nice that the hotel includes a good breakfast with the price of our accommodation. Extras, like a custom omelette can be had for a modest surcharge.

    Stayed in July 2022

  • Reviewed: July 30, 2022

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was very noisy in the mornings with traffic.

    Really beautiful and traditional. The staff were helpful and the massage was a nice treat.

    Stayed in June 2022

  • Reviewed: July 25, 2022

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The rooms near the road were a little noisy.

    Loved the pool and the gardens. Lovely staff serving breakfast 🥰!!!

    Stayed in July 2022

  • Reviewed: July 20, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Clean room, good location, friendly staff, excellent accommodation in general!

    Stayed in July 2022

  • Reviewed: July 15, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    location was great and the hotel was lovely. highly recommend

    Stayed in July 2022

  • Reviewed: July 1, 2022

    9.0
    It was great for visiting town, great location.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    Pools water did not look clean, they told me it was because that day rain.

    Hotel location was great for visiting town.

    Stayed in June 2022

  • Reviewed: June 25, 2022

    9.0
    Very nice and calm stay in city center!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Its a small thing but the shower is difficult to operate and has a low flow rate.

    This is a beautiful quiet place in the city center, there is parking available. The garden is really nice and the staff is friendly. Many things to do within walking distance. The rooms are tidy and service is great. Some nice extra's available like massages and yoga.

    Stayed in June 2022

  • Reviewed: June 15, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast quite late and difficult to find someone to do check out

    Very nice spot and location

    Stayed in March 2022

  • Reviewed: June 12, 2022

    10
    Treated us better than family.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Traffic could be heard outside our window however it is infrequent and it is in the city. There are rooms that don’t back to a street.

    This is the place to stay, the pool and interior garden are beautiful, but the staff stole the show. They were so sweet in helping with our 16 month old son. Great family destination. The massage service was also 10/10. Located within a short walk to Frailes street, the best part of Valladolid.

    Stayed in June 2022

  • Reviewed: June 12, 2022

    10
    pleasant oasis
    • Leisure trip
    • Travelers with friends
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The gardens, room, staff, and breakfast were just wonderful. Everything was perfect.

    Stayed in June 2022

Showing 76 - 100

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