Some receptionists should improve their behavior. The hotel is on a street that doesn’t make you feel safe. The best option es to leave the hotel and go anywhere using car o any transportation.

The cleaning is very good.

Stayed in April 2024

The bathroom could use an update. And there is nos coffee pot in the room.

Close to everything!

Stayed in April 2024

The hotel has constructions around it and there are noises. Also, there is homeless people leaving nearby and sometimes this pass a felling of insecurity

The location and the size of the room

Stayed in March 2024

There was a noise coming from the phone from timetotime. We didn't figure out what it was... but it was annoying.

The staff was great, ready to help at any moment. The room was big enough for 4 people.

Stayed in March 2024

The facilities were Old enough, rooms were noisy, not that clean that we expected!

The Location was good, and the staff were very kind, just abit lack of English knowledge 😐

Stayed in February 2024

Matress little hard.

Location and convenience, price.

Stayed in December 2023

The hotel is very old and some renovations are urgently needed. The bathroom was moldy and stinky, with no extractors.

The hotel has a really good location, within walking distance to many places in Reforma Avenue and 10 mins away from Chapultepec Castle.

Stayed in November 2023

Amazing view of Mexico City from my window.

Stayed in October 2023

The shower sprinkle is painful. If you want a good hot shower, do not choose this hotel

Stayed in November 2023

The drain in the bathroom had a slight smell.

Very friendly staff and modern rooms. The bed was large and the TV had Netflix so we could sign in and watch a movie. It was overall a great option for the price.

Stayed in October 2023

Quite noisy at night

Location

Stayed in October 2023

Pillows very flat- the only thing we didn’t like. This property advertises cable channels, but is not true. Not even the channels promoted in their in-room QR code. Only a few local channels. Does have streaming services YouTube and Pluto (although very few English options), but you need to use your own accounts for any paid streaming. Restaurant had staff issues while we were there, and buffet was just okay and very limited. We are fine with the heavier (and more tasty!) Mexican options, but not everyone is. We did read complaints about the sidewalk- which has nothing to do with the hotel, although it is something to take into consideration for anyone with mobility issues. It’s a bit elevated and broken up, although not exactly dangerous. Just something to keep in mind. We also read complaints about nearby construction (also nothing the hotel can do about!). While we saw construction next door going on and heard it when we walked out of the hotel, it never bothered us whatsoever inside the hotel. Never heard anything. Didn’t even hear our neighbors (someone mentioned thin walls), although loud neighbors can be an issue in any hotel, anywhere.

Wonderful friendly staff! The room… Surpassed expectations for an older/budget hotel! We were initially offered a recently renovated room- but it smelled like fresh paint and we had to pass. Our “older” room on an upper level had seen better days, but overall was fine, and definitely better than the other nearby hotels in this price category. Love the addition of a table and a couple of fairly comfy chairs, decent closet complete with safe, iron and ironing board. The dresser is big enough to fit 2 rolling carryons and not break our backs leaning over. Huge plus! VERY comfortable beds, and real mattress protectors- not just the “strap-on corners” protectors! Very hot water and great pressure. We stay in this area often, and feel this is a great option.

Stayed in September 2023

The mattress was a bit old and uncomfortable

The location is excellent, near restaurants and boutiques. The room was well lit, and roomy.

Stayed in September 2023

Some part are kind of old and need refurbishing. Also needs a little extra effort in cleaning.

It has a good location and price.

Stayed in July 2023

Unfortunately the graffiti buildings in front and side of hotel were an eye sore and the hotel has a great front view that can be appreciated more if it was not for these vacant bldgs

We liked that it was near the main city boulevard and it’s location is walking distance to the city’s main sites to visit

Stayed in July 2023

there wasn’t any hot water the first day and a half of the stay, the room across the hall had construction and painting going on and they wouldn’t move our room despite the dust and smell

location

Stayed in April 2023

Cost

Room size, cleaness, location

Stayed in March 2023

I didn't like the smell of the restroom

Location , close to reforma

Stayed in February 2023

Very worn out furniture and rooms - lots of scuffs, scratches, minor damage.

Friendly staff, good location, simple but adequate rooms

Stayed in February 2023

The floor was dirty. If they sweep, but do not clean, then it is dusty and the feet get dirty.

Good price. Good location. Good staff.

Stayed in February 2023

hotel need repairs in bedrooms

it’s close to everything

Stayed in October 2022

The location

Stayed in October 2022

for my taste a little more lighting in the room. maybe have some kind of continental breakfast for all stays (coffee and bread) also your phone number in the web page no l e answers (unknown if it is wrong) but good place

location is great and with in walking distance to the Angel and stores and some restaurant

Stayed in September 2022

The building is slightly old, your room may face the backyard which is not as great as some photos show. Walls are thin, you can hear your neighbors easily.

Good location. Other places can easily have considerable higher prices in the area.

Stayed in April 2022