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  5. Reviews of Fiesta Inn Chetumal

Reviews of Fiesta Inn Chetumal This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Av. Alvaro Obregon No.229 esq. Av. Independencia Col. Centro, 77000 Chetumal, Mexico

#16 of 41 hotels in Chetumal

Guests' Choice

Review Score

Based on 522 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    8.1

  • Free WiFi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 6, 2024

    8.0
    Hotel and staff was overall great! Would stay here again, just need to work on internet access in room.
    • Leisure trip
    • Family with young children
    • Junior Suite 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    Poor internet, didn’t have internet access in our room entire stay.

    Location, staff

    Stayed in April 2024

  • Reviewed: April 5, 2024

    7.0
    Good, there are areas that needed some improvement.
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 4 nights

    Bathroom Sink leaked water on the floor daily . Shower water was backed up after 2 seconds of showering, the entire shower stall would be flooded. The Pool was always crowded never got a chance to get in but that is understandable given it was a very busy weekend. Wifi was very poor in the room. Worked mainly in hallways or downstairs in the lobby.

    The staff was super friendly and kind. The Location is so convenient to get around the city. It has some great food locations nearby as well. The room was comfortable

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Excellent. The beds were soft and comfortable
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights

    On the shallow end of the pool, there seems to be some algae floating around.

    The rooms were clean

    Stayed in April 2024

  • Reviewed: March 30, 2024

    7.0
    Its ok
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Didnt like the room very much, no toiletries,i order vegetables but they had hot peppers

    Fiesta inn is a guarantee always ,clean, well attended, excellent food

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wifi on the 4th floor is so slow . Basically didn't work for the 2 days

    Bed was soft , great parking (safe)

    Stayed in March 2024

  • Reviewed: March 13, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    They do not honor the rates given by Booking. Was charged way over the estimate given.

    Location

    Stayed in March 2024

  • Reviewed: March 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    TV has lot to be desired.give your guests a TV guide and allow for internet TV program YouTube could also be made available. The pool today needed cleaning

    The location was ideal with great amount of parking available. The beds were comfortable and the security of the hotel was wonderful. Great climate control.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    9.0
    Great location with all the important amenities
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    A little bit of a moldy smell in the hallway and room

    This property has everything you need for a comfortable stay. The location is great and all the amenities are available

    Stayed in January 2024

  • Reviewed: March 3, 2024

    8.0
    Buffet for breakfast was excellent. Great staff and wonderful property.
    • Leisure trip
    • Family with young children
    • Superior Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    They don’t use face towels to bathe with.

    Everything/Pool

    Stayed in February 2024

  • Reviewed: March 1, 2024

    7.0
    Great location, underground parking, close to shops.
    • Leisure trip
    • Couple
    • Superior Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Needs a little refurbishment.

    Great location within walking distance to shops, banks and the sea front. Underground parking is available and there is a good rooftop swimming pool and bar.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    9.0
    Love it!
    • Couple
    • Superior Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Pool water was too cold to enjoy. But we loved it up there anyway.

    Location, beds, pool, staff

    Stayed in February 2024

  • Reviewed: January 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very helpful when an issue came up. It’s great that they were able to solve it.

    Stayed in January 2024

  • Reviewed: January 16, 2024

    8.0
    Large Family Outing
    • Leisure trip
    • Family with young children
    • Superior Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    One of our Superior Double rooms didn't have any hot water.

    Our room, the pool, and the proximity to many shopping areas, etc are wonderful.

    Stayed in January 2024

  • Reviewed: January 14, 2024

    8.0
    Everything we needed for a comfortable stay.
    • Leisure trip
    • Travelers with friends
    • Superior Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was a bit pricey so we didn’t try it.

    We stayed one night for a stop over to get to San Pedro. Was in a good location to get the ferry and we had a great sleep in the comfortable beds.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    8.0
    I enjoy my stay other than a few things that could be improved to make it awesome.
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night

    I didn't like that the bathroom on the ground floor had a very strong smell and some of the floor boards on the pool area seem loose as well as the lounge chairs where broken and torn. There was no coffee station on the pool area for those who go there early to relax.

    The location was great but over the years that I have been going to Fiesta Inn, it seems that they have not been keeping up with upgrades for the hotel. Other than that, the staff was quite helpful and we enjoyed our stay

    Stayed in December 2023

  • Reviewed: January 5, 2024

    7.0
    Short and sweet
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, noise free and convenient

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    Always a quick overnight, would like to stay longer
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Didn't stay long enough!

    Buffet breakfast and service was good, very good coffee

    Stayed in December 2023

  • Reviewed: December 31, 2023

    9.0
    Very comfortable base to explore Mayan sites and museums.
    • Leisure trip
    • Family with young children
    • Superior Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    We loved almost every aspect of our stay! Only complaints are the food and drinks at the poolside restaurant were overpriced and not very good compared to the amazing breakfast - minor complaints for an otherwise excellent experience! Would stay here again 100%

    We loved the rooftop pool. Air conditioning was good and strong, shower was warm with good water pressure, nice and quiet at night, beds were comfortable and they provided us with a cot for our youngest child. Staff were helpful and friendly. Breakfast was excellent. Short walk to the Malecon or to the Museum of Mayan Culture. Free underground parking.

    Stayed in December 2023

  • Reviewed: December 22, 2023

    8.0
    Very comfortable
    • Leisure trip
    • Family with young children
    • Superior Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Gym was basic, no breakfast included,

    Pool view, central location

    Stayed in December 2023

  • Reviewed: November 21, 2023

    8.0
    OUR FAMILY TRIP TO FIESTA INN
    • Leisure trip
    • Family with young children
    • Superior Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    1. The shower has glass doors and the water spills out. (When the door is closed, it is not sealed, and therfore water spills out.). 2. We booked a room to accommodate 4 people but only 2 towels were provided. We didn't notice until midnight when we arrived back and was going to take our shower.

    I liked that the rooms were clean and the bed was comfortable with enough pillows. The staff were friendly and the roof top pool area is beautiful. The view from the roof at night is amazing.

    Stayed in November 2023

  • Reviewed: November 11, 2023

    8.0
    Recommend for an overnight stay
    • Business trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    Bed comfortable. Staff in Dining room friendly. Food was very tasty

    Stayed in November 2023

  • Reviewed: November 11, 2023

    8.0
    Clean and convienent
    • Leisure trip
    • Travelers with friends
    • Superior Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No microwave or refrigerator

    Location to the harbor

    Stayed in November 2023

  • Reviewed: October 1, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Its very good.

    Stayed in September 2023

  • Reviewed: September 26, 2023

    7.0
    Does not meet 4-star hotel standards
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Simple and old rooms; Just one person who speaks English.

    Great gym.

    Stayed in July 2023

Showing 1 - 25

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