Avenida Churubusco numero 701 esquina Prolongacion Avenida Madero colonia Fierro, 64590 Monterrey, Mexico
#63 of 138 hotels in Monterrey
Guests' ChoiceBased on 115 hotel reviews
8.5Cleanliness
8.7
Comfort
8.7
Location
8.7
Facilities
8.5
Staff
8.8
Value for money
8.1
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Ana
CanadaThe sink and shower in the room had a bit of a drainage smell, the pool needs keeping up, the tiles are coming off.
The room was very spacious, enough storage for our one week stay, the gym was a plus and the view from the terrace was beautiful.
Stayed in April 2024
Reviewed: March 25, 2024
Banu
MexicoInternet (wifi) signal in mu room was weak again
Stayed in March 2024
Reviewed: December 9, 2023
Jamie
United States of AmericaClean & comfortable. Good food.
Stayed in December 2023
Reviewed: November 17, 2023
Edgar
MexicoSomehow I was not able to control the room temperature, but it was not a major problem
Staff attention
Stayed in November 2023
Reviewed: September 18, 2023
Paulette
United States of AmericaThe shower water never got hot for the price. Breakfast was a disappointment for the price.
nice size room. comfortable bed.
Stayed in September 2023
Reviewed: July 24, 2023
Sandoval
MexicoExcelente
Stayed in July 2023
Reviewed: July 21, 2023
Xianzhao
MexicoLocation
Stayed in July 2023
Reviewed: July 18, 2023
Gerardo
United States of AmericaLocation was great close to restaurants , Mexico is already an inviting country with friendly people, the staff will always greet you everywhere with a Good morning/afternoon/night…..
Stayed in July 2023
Reviewed: July 16, 2023
Garcia
Abkhazia, GeorgiaRoom not clean
Not much
Stayed in July 2023
Reviewed: June 25, 2023
Irvin
MexicoAll good
Location
Stayed in April 2023
Reviewed: May 30, 2023
Karla
United States of AmericaIt's wasn't clean, very expensive 😕 in coffee and drinks snacks
The staff was great
Stayed in May 2023
Reviewed: April 30, 2023
Pili
Guatemalanear the event I attended
Stayed in April 2023
Reviewed: April 14, 2023
Danniela
United States of AmericaI like everything
Cleaningness
Stayed in March 2023
Reviewed: March 17, 2023
Mirna
MexicoExcelente
Stayed in March 2023
Reviewed: November 2, 2022
Carlos
Mexicoall good
location
Stayed in October 2022
Reviewed: September 6, 2022
Alma
United States of AmericaFor the price we paid they should have a hair dryer, coffe maker, minibar, the pool more hours more later The shower room 612 the floor was cracked and very slippery
Súper confortable pillows and beds
Stayed in September 2022
Reviewed: August 17, 2022
Amado
United States of AmericaCustomer service - the staff is not approachable and friendly- 3 out of 5 were always in a bad mood or attitude
I like that it has a bar and restaurant on the entrance
Stayed in August 2022
Reviewed: July 8, 2022
Patoshaw
UruguayThe restaurant service was poor. They would take a lot of time to serve and sometimes they were not friendly as you would expect.
The rooms were nice and the room service quite good.
Stayed in June 2022
Reviewed: June 25, 2022
Myrna
United States of Americalocation
Stayed in May 2022
Reviewed: May 8, 2022
Oliverga1
United States of AmericaRoom service is awful and pay no attention to clealiness whatsoever.
Room was great as well as the staff
Stayed in May 2022
Reviewed: April 27, 2022
Josh
MexicoThe staff at the restaurant was scarce and sometimes not even there. Maybe they were short staffed but it just wasn't a great experience to have to wait to get some coffee.
Stayed in March 2022
Reviewed: April 17, 2022
Marisol
Mexicothe pool water was very cold, there was no heating available
Stayed in April 2022
Reviewed: April 6, 2022
Alex
United States of AmericaNot much to really complain about to be honest.
The staff were very welcoming and helpful. Had various questions and helped me get the answers. The pool was nice, just didn't have much time to enjoy it. Great location for Pal Norte.
Stayed in April 2022
Reviewed: April 1, 2022
Ana
United States of AmericaEverything was nice
Friendly staff nice and clean room
Stayed in March 2022
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