Ocampo, 443. Centro, Monterrey Centro, 64000 Monterrey, Mexico
#34 of 139 hotels in Monterrey
Guests' ChoiceBased on 358 hotel reviews
8.7Cleanliness
8.7
Comfort
8.8
Location
9.4
Facilities
8.6
Staff
9.1
Value for money
8.5
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Julia
United States of AmericaN/a
Always clean..... staff is always nice, professional and welcoming
Stayed in April 2024
Reviewed: April 19, 2024
Stump
United States of AmericaCustomer service was excellent. Issues were immediately resolved in our favor
Stayed in April 2024
Reviewed: April 4, 2024
Gaelle
United KingdomWe had a dead cockroach in our bathroom. The bathroom is quite old and the shower tap is not the best to use
Very comfortable rooms, only a walk away from all the shopping. Lovely staff.
Stayed in March 2024
Reviewed: March 19, 2024
Ortiz
United States of AmericaYes.
Stayed in February 2024
Reviewed: February 24, 2024
Jorge
United States of AmericaBreakfast too slow
Allocation facilities
Stayed in January 2024
Reviewed: January 30, 2024
Jorge
United States of AmericaRene was supposed to send someone to sell me something no one ever came make me loose 3 hours waiting for the lady
The front counter service is amazing they have great guest service
Stayed in January 2024
Reviewed: January 15, 2024
Mariana
NetherlandsThe bathtub was clogged and the water would get stuck. Some towels were not very clean.
It is very vintage and beautiful. An old-fashioned hotel with all the commodities. It was also very well located, right in the city center.
Stayed in December 2023
Reviewed: December 30, 2023
Ruth
United States of AmericaCheck ing always take long time.😪
Love the beads! Shirts very clean!
Stayed in December 2023
Reviewed: December 22, 2023
Carolina
United States of AmericaIt would be nice if it could have a little more of a view
A gem in the heart of Monterrey, accesible in downtown, within a short walk of Macroplaza, Marco and the Cathedral. Traditional historic hotel in the city, dating from the Porfiriato era, excellent breakfast buffet, luxurious and comfortable, a whole wonderful experience
Stayed in October 2023
Reviewed: November 21, 2023
M303
United States of AmericaI liked everything
The location was perfect. It's a short walk to most sights and the subway! I found everything I needed in the lobby - ATM, Coffee shop, restaurant, etc. Would definitely stay there again!
Stayed in November 2023
Reviewed: October 26, 2023
Michael
MexicoNo fridge
Very friendly staff that listened and helped our specific needs
Stayed in October 2023
Reviewed: October 20, 2023
Jordi
SpainRooms need a little modern update
Location and friendly staff
Stayed in October 2023
Reviewed: September 17, 2023
Avila
MexicoThe bathroom is SMALL. When one opens the door you nearly have space to turn inside and close it.
Beautiful building, the lobby and restaurant are spotless.
Stayed in September 2023
Reviewed: August 28, 2023
Juan
United States of AmericaExcellent hotel and service, especially Aaron the bell man. Great location and price.
Stayed in August 2023
Reviewed: July 28, 2023
Dalia
United States of AmericaNo self-parking. U have to use valet parking. It is free.
Close to everything we wanted to see.
Stayed in July 2023
Reviewed: July 14, 2023
Quiroga
MexicoNothing
Location
Stayed in July 2023
Reviewed: July 2, 2023
Joni
CanadaThe room could have been a bit nicer. Maybe some art on the walls? Some real glasses instead of just styrofoam.
Beautiful old building, lovingly restored. 5 minute walk to the Barrio. Room was spacious and clean. The staff were exemplary. So friendly and immediately responsive to our needs. The pool was clean and a nice temp. Our room was very basic- but for the price that made sense.
Stayed in June 2023
Reviewed: June 30, 2023
Martin
NicaraguaThe breakfast and the large rooms
Stayed in May 2023
Reviewed: June 27, 2023
Patricia
MexicoThe air conditioning took a bit of time to cool the room.
The location is great, close to some of the most popular attractions and a quick Uber ride to some others that are far away. The staff is extremely kind and helpful, always willing to support you. Breakfast buffet is very good, with lots of options to enjoy.
Stayed in June 2023
Reviewed: June 25, 2023
Wilson
United States of Americajust plain charming, building, staff, location.
Stayed in June 2023
Reviewed: June 13, 2023
Danitza
United States of AmericaI like everything about this hotel The pool The restaurant The lobby
Excellent location. Good food. Friendly staff. Gorgeous building
Stayed in June 2023
Reviewed: June 9, 2023
Hector
United States of Americaeverything!
Stayed in June 2023
Reviewed: June 7, 2023
Julianna
United States of Americaeverything
Stayed in June 2023
Reviewed: June 1, 2023
Paul
United States of AmericaThe beds were extremely comfortable and clean. The lobby and exterior were beautiful. The staff were excellent/helpful.
Stayed in May 2023
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