Should have a coffee machine in the room. We had two rooms. One room the sheets were stained and the air conditioner was not working properly. We advised the desk..and they were able to change the room for us. Which was good.

Breakfast was good..had a good selection of food.

Stayed in April 2024

5 star breakfast for free. Best ever

Stayed in March 2024

My only wish is the sold wine or beer in the reception office so you did have to go the town. My only other suggestion would be to have coffee/tea available for guests to make. Amazing stay, wish I could have stayed longer.

Absolutely stunning property the description and photos do not do justice to the beauty. I was a little apprehensive when I pulled up to the gate but as soon as it opened you are taken back in time.  It was unbelievable that we were the only guest at the “castle” that night. We had the whole grounds and pool to ourselves. It was an unbelievable experience. The restaurant closes at 3 PM. Town is a few minutes away. I would recommend you bring a bottle of wine or your favorite beverage and stroll through the gorgeous grounds, soak in the stunning pool and spend a relaxing evening taking in the history of the area. This is not a resort where they wait on you at the pool but there is a reception area if you need any assistance, arrange transportation, recommendations, etc.  In the morning, you stroll across the grounds to a beautiful restaurant where they provide authentic breakfast with several options. Great location for visiting near by ruins.

Stayed in March 2024

Beautiful room in hacienda with great views Excellent mexican breakfast, very private and relaxing

Great property. Such a memorable experience

Stayed in February 2024

All good...

This is a gorgeous, rustic hacienda. Not for certain types of people but i really loved it. Breakfast was amazing.

Stayed in February 2024

This was unequivocally the best Hacienda that we visited in Yucatan. The rooms were spacious and authentic. I felt like a princess there. The grounds were beautiful. There is a museum on site. The pool area is quaint.

Stayed in February 2024

Poorly equipped room compared to description Limited vegan options despite prior contact No water in room at inconvenient morning time Tried to charge us for broken shower gel Pool not good for swimming and only 3 beds

Spacious room Friendly staff Gardens and grounds Proximity to Chichin Itza and Valladolid

Stayed in February 2024

The distance from Vallodalid is a little inconvenient since there is no dinner option at the hacienda, but it is easy to get to town if needed.

This is a beautiful site - meticulously maintained, with a lovely breakfast and room.

Stayed in February 2024

Unfortunately the restaurant closed at 3pm each day so it wasn’t possible to have dinner there.

Beautiful buildings and surroundings, good location for easily getting around by car, friendly staff.

Stayed in January 2024

The wifi is only accessible at reception. The main building is damp and a little scary at night, I felt I was in a Midsomer Murder! We arrived at 7 pm and there wasn’t any food available onsite so we had to drive to Valladolid. There is only breakfast and late lunch. It was expensive for what was on offer compared to other haciendas we stayed during our trip.

It was lovely to be on a hacienda a short drive from Valladolid. The staff were exceptional, so very kind and helpful. The villas were comfortable and the children enjoyed the pool. The food at the restaurant was limited but very tasty.

Stayed in January 2024

Hacienda Kaan Ac is a beautiful place to enjoy around Valladolid. It is a real hacienda with a lot of history and close to many places to visit. There is a variety of rooms you can choose from. The hacienda has a museum that shows you a bit of the history of Mexico during colonial times. There is even a book in Hacienda Kaan Ac, "El Filibustero" by Eligio Ancona. If you can visit the place I really advise you to go. On top of that, the breakfast is great!

Stayed in January 2024

It was very expensive.

All the details are beautiful at Hacienda Kaan.

Stayed in November 2023

The restaurant opens at 7am, we were there sharp for an early breakfast to go to Chichen Itzá. The staff arrived at 7.30 and attended us at 8am.

It was a beautiful, typical hacienda. We stayed in the independent, spacious villas. The staff was very helpful and friendly. They made an exception and served us a late dinner when we first arrived. My city mouse mother in low is in love with that place! 😃 Good location to go to the ruins and cenotes, if you have a car.

Stayed in August 2023

absolutely stunninging location and big villa/room to live ,small houses situated in a large park near a beautifully restored Hacienda ,really worth the money,15 mins from city centre

Stayed in July 2023

Nothing in particular. The bathrooms are a bit outdated but on the other hand if they were new you wouldn’t feel you are on an old hacienda.

The setting is so nice and romantic. The pool is really nice. Rooms look like old hacienda rooms, but they have nice air conditioning and ceiling fans.

Stayed in July 2023

A truly unique property!!! The grounds of this historic hacienda are exquisite with a museum, restaurant, chapel and an incredible swimming pool! Located just a short 5 minute drive from the center of Valladolid. The property is gated and quite. The staff was very friendly and our two bedroom suite was very clean with everything we needed. I highly recommend this property.

Stayed in June 2023

No coffee maker in the room

Amazing place! A super cool renovated hacienda with a sense of humor.

Stayed in April 2023

After our late check in we were completely alone aside from security on the property. With no phone in the room, and not another soul staying at the property for the night, we felt completely alone, for better or worse! One must guard their thoughts against notions of such a space being haunted! If you wish to be away from it all this is the place for you. If you wish to be pampered and attended to, chose another locale. :)

The house and grounds are both magnificent and tranquil! You truly get the sense that you are stepping back in time and the unfettered access to the entire house and grounds is amazing -- imagine exploring a 400 year old castle-like hacienda on your own through a music room, fully set dining rooms, spire stone stairways, and armor standing at attention over guns and hides of animal conquests on the walls. The whole house was open at night with the evening air passing through doors and windows with the evening air. (Air conditioning was available in our bedroom.) There is no paid breakfast and no food available on site after hours, however the paid breakfast was of reasonable cost and was both well prepared and attractively presented in a beautiful airy setting in the historic carriage house on the property. While we did not swim, the pool is beautiful with a base and statue at the center of it's garden-like setting. In the evening we drove a short 5-10 minute drive into the heart of Valladolid to eat supper and explore before returning and going to bed for the night. The beds were clean and comfortable. In the light of day we enjoyed walking around the grounds, exploring the chapel that sits apart from the main house and the garden-like setting of the expansive grounds. It's truly unlike any traditional hotel setting you will find. I would also have enjoyed information about the history of the property on site. We learned it was the home of a pirate, sometimes priest, and his wife and that they were killed when enemies came hunting for their gold (?), however we don't know where they died. There is apparently a historical account in Spanish. There is a statue in their likeness in the garden in the rear of the home.

Stayed in February 2023

Missing WI Fi as I was in a room call Cava and for the thickness of the walls, the signal was very bad

Everything, amazing place, great staff, good little restaurant

Stayed in February 2023

Access to the internet. Reception was intermittent, unstable. I was depending on it for a work project and it utterly failed although I tried three locations on the property.

The property is exceptional. Vast and Historic! Gorgeous, especially the chapel.

Stayed in February 2023

historic property, rooms mixed with museum type spaces. amazing art and decoration. Terrific breakfast. quiet

Stayed in January 2023

The rooms could have been cleaner- a used contact lens was on the bedside table, a stray bobby pin on the floor. I would have liked glasses in the rooms, hair dryers and a lock box. Those are things that I expect in a high end hotel. They did bring us glasses when we said we had a bottle of wine and needed glasses. A continental breakfast was included of a little fruit, a little yogurt with a little granola and coffee. You could order eggs to supplement for an extra fee. Supposedly they opened at 8AM. They were there the first day but the second day when we needed to leave to catch a flight, there wasn't anyone there at 8:15 so we had to leave without any breakfast.

The grounds are beautiful and well kept. Loved hearing the birds in the morning. The museum in the castle was fun to walk through on the way to and from our rooms. Nice area around the pool for our group of 10 to gather.

Stayed in January 2023

- nice hacienda with large garden - close to Valladolid - pretty rooms - breakfast was delicious

Stayed in January 2023

no

natural

Stayed in January 2023