Not a thing! Would give it an 11/10 if I could.

Amazing location. Beautiful property. Loved everything about it!

Stayed in April 2024

Everything was great!

This was our second stay at Hacienda Xcaret and it was just as wonderful as we remembered! There is a sense of old-world charm throughout the gorgeous property, and the owners are wonderful. Our favorite part was the monkeys in the trees!

Stayed in March 2024

😎

Fantastic place, one of a kind, has everything to make you happy even monkeys come to visit in the morning!

Stayed in March 2024

We liked everything, what we didn’t like was the price of the taxis

Hacienda Xcaret is like an oasis, it’s everything one would want from a dream home. The pictures on booking.com tell the beauty of the place. There are only 5 rooms, 2 downstairs and 3 separate structures in the park like garden. The owner and his family live upstairs. Guest can use all the amenities, kitchen, laundry room, swimming pool, lounge chairs etc. After 5 weeks of traveling we were tired of restaurant food so the ample kitchen was a big plus. There is a breakfast place next to Hacienda Xcaret which make delicious sourdough bread and a dinner place a few houses in the opposite direction. Xcenses park is within a 10 min. walking distance and Xcaret park 15 min. Ideally guest have a car but taxis are readily available or if you are adventurous enough you can walk to the highway (5min.) and hail down a combie like the locals do,(35 pesos) Hacienda Xcaret is approximately 10 min. South of Playa del Carmen.

Stayed in March 2024

For us it was semi-hard to find the location, but once you’re there, everything’s amazing!

It was an adventure to stay here – in the best possible sense of it. Monkeys were playing around in the yard, the property itself is very very charming and beautiful.

Stayed in February 2024

I suggested the owners make a notebook with FAQs for each room instead of asking them a thousand questions but since they didn't seem to mind the questions then it's a minor issue.

Owners are American expat, and wife who are extremely helpful, generous, and chill. In case you are unfamiliar with a hacienda, the family and pets live on the premises. It is a quiet, relaxing botanical getaway from the crowds, bars, and noise which resorts in the area of Playa Del Carmen are known for. This may be a negative for some people but great for us. If driving, ask owner for directions and follow them exactly! Do not rely of map apps.

Stayed in February 2024

There was nothing I could point out to and say this was not to my satisfaction. The Hacienda is fully equipped with the necessary toiletries. We'll definitely book again!

We really enjoyed the outdoor porch space with an added Maka . Full of tall palm trees and trees. We even got to see a iguana or could have been a lizard. We left extremely safe due to our security heating tours the Hacienda.

Stayed in January 2024

NA

What a wonderful stay! Bed was so comfy and the location was perfect. Nice get away to a little paradise. Host was just amazing super friendly and welcoming. I cant say more.

Stayed in January 2024

Liked everything about property. Know that slow traffic between property & Playa del Carmen is a downside to spending more time in town. Hacienda was a great base for exploring beaches & cenotes.

Gorgeous setting, stunning historical character, great host. Two minute walk to breakfast spot (offsite). Embedded in the jungle with monkeys & birds to enjoy. Great spot to while away a lazy afternoon/evening. Room in very good condition, bed comfortable, AC worked well.

Stayed in January 2024

Excellent service on all levels! 😎

Stayed in November 2023

You need a car to get around.

Everything about the place was amazing. The people,staff, and the locals were so friendly. They do have 3 dogs and a cat. Watching the animals interact with each other was funny.

Stayed in November 2023

I think it would have been difficult without a car.

Gorgeous quaint property with classic hacienda experience. The pool is very cute and nestled among the greenery. Very relaxing to disconnect (with free wifi reaching the whole property for when you need to reconnect). Our unit had a decent sized kitchenette, and there was a cute bakery/cafe within walking distance. Easy to get anywhere in the area with a car since it's right off of Highway 307. We saw monkeys in the trees nearby.

Stayed in August 2023

The family who owns it is extremely kind and helpful. The location and room are stunning.

Stayed in June 2023

Nothing! This was truly a magical stay.

This place is magical! It feels like a home away from home, if my home had a beautiful pool, adorable doggies, monkeys nearby, and a super lovely family in it! I wanted a little break from life & booked this stay pretty last minute. They were so accommodating and booked me no problem. I decided to rent a car which I’d recommend for other guests, since you’ll need it to get around // to the grocery // anything else. It’s not really walkable. But driving turned out to be super easy! And i loved how this was away from the buzz of playa del Carmen. It was close enough that I could travel in for certain things but that I could come back to the most peaceful and relaxing home base. I would love to go back!

Stayed in May 2023

Great place to chill

Stayed in April 2023

Nothing at all. Maybe a breakfast on site would be an improvement but it's not a problem since there is cafe next door with a great breakfast.

The house is AMAZING! Rooms are very comfortable and beautifully decorated. There are snacks and drinks. Skip (the owner) was very friendly and helpful. We felt like home. Location is walking distance to Xcaret parks. Its a bit far from the city but very close to bus stop to the city center. There is no other place I would stay in Playa del Carmen!

Stayed in February 2023

A home away from home, with a very warm welcome, beautiful hosts, and a great set of amenities. Read the other reviews, all they say is true ;-). Best with a car, though.

Stayed in February 2023

A charming and safe place with relaxed atmosphere. A ten-minute drive from the hustle and bustle of Playa del Carmen with all the glory of the jungle. I saw a group of monkeys in the trees.

Stayed in January 2023

no breakfast or dinner, its about a 10" drive, but we knew that. a bit hard to find, once you know its easy.

beautiful hacienda in a hidden nice garden. saw beautiful birds and a hiant iguana. great place from the hustle and bustle of playa dC. nice touch are snacks, drinks and coffee in the room. we went to the beach Paamul, which was great, quiet and good restaurant.

Stayed in November 2022

beautiful paradise to spend a few days! very private and comfortable. Rodrigo was very attentive and friendly. We felt very welcomed. We didn’t need anything else. Everything was provided.

Stayed in November 2022

The property is slightly hidden from the main road, so it can be tricky to find if you don't know where it is. There's also no meals provided or adjacent restaurant or store, so you need to plan ahead. Highly encourage renting a car, although if you don't mind using local transit, the colectivos are easy to navigate. We used those little buses to get up and down the main highway just fine.

The property is gorgeous, comfortable, clean, and relaxing. Rodrigo was there to meet us when we arrived and he gave us excellent recommendations and service and made us feel right at home. Our suite was perfect, and we slept soundly. We loved taking our coffee by the pool in the morning. The amenities of Xcaret, Playa, etc are all relatively nearby. The property is relatively small, so you get the warm comfort of a family-owned, boutique property, which we love. You can contrast that with some of the overly expensive all-inclusive properties down the road. We'll be recommending this place to all our friends that visit the area.

Stayed in October 2022

Hacienda Xcaret was absolutely stunning. It was like you were in a tropical oasis. The rooms were great and the staff was super friendly. Will definitely stay there again.

Stayed in September 2022

Nothing. There is absolutely nothing not to like about this hotel! What an amazing hotel in a beautiful swtting

Personal contact with owner, clean wonderful hospitality . Absolutely beautiful

Stayed in September 2022

nothing

it is a paradise

Stayed in July 2022