Avenida Mariano Otero 2397 Colonia Residencial Victoria, 45089 Guadalajara, Mexico
#81 of 260 hotels in Guadalajara
Guests' ChoiceBased on 61 hotel reviews
8.7Cleanliness
8.9
Comfort
9.0
Location
9.2
Facilities
8.6
Staff
8.9
Value for money
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: June 10, 2023
Anthony
United States of AmericaWater in pool ,very cold.
Walking distance to just about everything.
Stayed in June 2023
Reviewed: May 2, 2023
Saquelares
MexicoIt has not a minifridge in the room :( and water got hot.
Clean and comfortable.
Stayed in May 2023
Reviewed: February 12, 2023
Domingo
Taiwan- Air conditioning has only fan and cold, no heating option - Room lacks lights for the night time - No restaurant for meal or room service
- Great location, just steps from Plaza del Sol. Plenty food selections around - Breakfast with not much choices but good enough to start the day
Stayed in February 2023
Reviewed: January 10, 2023
Maricela
United States of Americanothing
walking distance to a mall, very safe location
Stayed in January 2023
Reviewed: December 16, 2022
Antonio
United States of Americait was clean and nice and close to the mall
Stayed in December 2022
Reviewed: October 10, 2022
Seila
Mexicothat they serve breakfast different no the same Marla every day to very the food
Stayed in September 2022
Reviewed: September 20, 2022
Juan
MexicoN/a
Perfect hotel for relax
Stayed in September 2022
Reviewed: July 5, 2022
Abel
Mexicothe blow dryer didn’t work and they weren’t able to replace it, so no way of drying hair :(
how close it was to where I was traveling
Stayed in July 2022
Reviewed: May 21, 2022
Kunardhi
MexicoNone
The staff is very warm and friendly.
Stayed in May 2022
Reviewed: January 30, 2022
Irene
United States of Americanone
cute and confortable
Stayed in January 2022
Reviewed: August 30, 2021
Mayra
United States of AmericaNothing
Everything was great ! Location ,service , breakfast was excellent
Stayed in August 2021
Reviewed: July 26, 2021
Juan
MexicoExcelentes en general
Stayed in July 2021
Reviewed: June 7, 2021
Nancy
United States of AmericaKitchen staff Air condition works all the time Breakfast delicious common areas All staff Cleaning staff
Stayed in May 2021
Reviewed: November 19, 2023
Fernando
MexicoThey didnt respect our booking, they overbooked
Nothing
Stayed in November 2023
Reviewed: July 6, 2023
Irlanda
MexicoThe conditions of the whole place, it needs a renovation, looks old even if it’s clean, doesn’t look at all like the pictures. Also breakfast, not good taste, and I had it twice.
Location and very nice staff.
Stayed in July 2023
Reviewed: August 25, 2022
Lander
SpainThere is no elevator from the parking to the main lobby so once must leave their belongings at the lobby. The rooms are in need of a refurbishment. The furniture, especially the couch, was a shame to look at.
The location was great. Slippers.
Stayed in August 2022
Reviewed: March 14, 2022
Grecia
MexicoThere weren’t enough hours of service in the restaurant nor room service and the personal wasn’t that friendly,
The location.
Stayed in March 2022
Reviewed: January 24, 2022
Luis
SpainI arrived at 5pm and my room wasn´t ready
Location and cleanliness
Stayed in December 2021
Reviewed: August 8, 2021
Fermin
MexicoThe bed is so uncomfortable… it is so old, and in bad shape.
Breakfast is okay and staff is open to help
Stayed in August 2021
Reviewed: March 31, 2024
Juan
MexicoThere are no comments available for this review
Stayed in March 2024
Reviewed: March 25, 2024
Luis
United States of AmericaThere are no comments available for this review
Stayed in March 2024
Reviewed: January 18, 2024
Riano
United States of AmericaThere are no comments available for this review
Stayed in November 2023
Reviewed: July 11, 2023
Guo
ChinaThere are no comments available for this review
Stayed in June 2023
Reviewed: June 19, 2023
Elsa
MexicoThere are no comments available for this review
Stayed in June 2023
Showing 1 - 25
Wrea Green, UK
Kinnitty, Ireland
Bogotá, Colombia
Brna, Croatia
Bibione, Italy
Split, Croatia
Lunahuaná, Peru
Nuwara Eliya, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content