Circuito Juan Pablo II 1936 , 72410 Puebla, Mexico
#29 of 147 hotels in Puebla
Guests' ChoiceBased on 78 hotel reviews
9.1Cleanliness
9.1
Comfort
9.2
Location
9.2
Facilities
8.9
Staff
9.1
Value for money
8.9
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: December 21, 2023
Santiago
United States of AmericaHousekeeping service, I had to call and let t hem, know that room was ready for cleaning.
I believe the service and food quality were over my spectations. The location had a nice view to the outside .
Stayed in December 2023
Reviewed: December 18, 2023
Tom
MexicoBesides what's mentioned above I have no other complaint about the hotel
Breakfast flavor was a bit on the mid-bad side. Honestly food felt tasteless to me but it did the job to keep me well fed and it didn't have any regretable aftermath
Stayed in December 2023
Reviewed: December 5, 2023
Eduardo
United States of AmericaN/A
N/A
Stayed in November 2023
Reviewed: November 30, 2023
Adriana
MexicoSome dishes in the breakfast were lacking flavour, like just a liiiittle salt could have done wonders, but around 75% of the breakfast selection was pretty good
It was super comfortable, the bed felt great, good sized bathroom for the price, very accesible
Stayed in September 2023
Reviewed: November 1, 2023
Christine
CanadaNothing.
Very nice place! The parking guy went out of his way to find us a parking (pickup truck and trailer).The restaurant staff are very nice and helpful. It’s a pet friendly place too.
Stayed in October 2023
Reviewed: October 4, 2023
Yamilet
MexicoTodo
Stayed in September 2023
Reviewed: August 11, 2023
Annemarie
MexicoThe rooms can do with some renovation they are a bit dated. Especially the air conditioning is very old and noisy.
Comfortable hotel and a very good price
Stayed in August 2023
Reviewed: July 28, 2023
Reva
United States of AmericaThe pool doesnt look that great.
The location, breakfast, staff
Stayed in July 2023
Reviewed: July 18, 2023
Daisy
United States of AmericaIt was nice and clean with friendly staff.
Stayed in July 2023
Reviewed: July 14, 2023
Reva
United States of AmericaI was told I will be given a room with a view of the Popo volcano, but there wasn’t any. Rooms are quite small but maybe that’s standard size.
The staff were excellent. The location is great! The breakfast was muy rico!!
Stayed in July 2023
Reviewed: February 27, 2023
Carolyn
United States of Americathe water pressure in our room was terrible.
friendly staff. our room had a great view of the city/Malinche. Never had to wait for a cab.
Stayed in February 2023
Reviewed: November 30, 2022
Ernesto
MexicoEverything was perfect
It is close to everything and has a nice view to the city
Stayed in November 2022
Reviewed: September 21, 2022
Francisco
United States of Americalocation / renovated building interior
nice and clean
Stayed in September 2022
Reviewed: August 25, 2022
Eduardo
MexicoWifi cuts and is slow, for online Business conferences they need to improve speed and signal
The tub was great
Stayed in August 2022
Reviewed: May 12, 2022
Ricardo
MexicoIts amazing. Nice hotel
Stayed in May 2022
Reviewed: January 17, 2022
Carla
MexicoCleanliness
Stayed in January 2022
Reviewed: November 20, 2021
Elle
CanadaThere was nothing we did not like.
The staff were friendly and efficient. The hotel wasn’t far from the freeway, so convenient. Bed was comfortable and good towels. Our dog is in the 15 kg. range, the fee 695 pesos, which I thought was quite high but appreciated it being dog friendly. The breakfast was good, hot and varied (not included). I would certainly stay again.
Stayed in November 2021
Reviewed: October 16, 2021
Adriana
United States of AmericaEverything is sparkling clean, I have been visiting Puebla and even with the pandemic the cleaning standards are superb, every single day they clean the room and bathroom ( what an amazing way to prevent any kind of illnesses)… employees have a great costumer service and they are really happy to greed you every time they see you! It has a premier location to several retail stores by walking distance… incredible place
Stayed in October 2021
Reviewed: August 8, 2021
Shital
United KingdomNothing, nada, estuvo muy bien
Friendly, efficient, professional staff - from arrival, to leaving, including breakfast and the pool.
Stayed in August 2021
Reviewed: July 11, 2021
Alexandre
United States of AmericaAwesome view, super comfortable bed !
No smart tv, shower really basic !
Stayed in July 2021
Reviewed: July 8, 2021
Andrea
MexicoBreakfast and cleanness
Stayed in June 2021
Reviewed: July 8, 2021
Danny
MexicoThe bathtub leaked water rather than holding it in. Part of why we'd select an international or American brand hotel in Mexico-- and pay a premium over a standard Mexican posada or motel-- is for a bathtub (rare in Mexico). So the fact that it didn't hold water was a little irritating.
Friendly and attentive staff, clean/spacious room and covid-sensitive precautions everywhere you look. Plus we weren't asked to pay for parking when we checkout out-- though that wasn't expained when we checked in, they should definitely tell customers the parking will be paid for you.
Stayed in June 2021
Reviewed: June 27, 2021
Carlos
United States of AmericaIt’s fine
The rooms the view
Stayed in June 2021
Reviewed: May 26, 2021
Zijie
United States of AmericaThe value, room, food staff......, All super satisfied.
Stayed in April 2021
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