The locks on the doors

Q the old fashioned atmosphere, the high ceilings, the architecture,..the restaurant on the premises being open all day..the perfect location..the very helpful staff..I wish I could have stayed longer. The hotel ,like the area around is a reminder of better times,sadly the centre has been deserted by the wealthier residents who ve to suburbs but retains its grandeur

Stayed in April 2024

Cleaning lady didn't come all days but it was okay. TV is not smart, which is not a deal breaker but I was like :(.

I loved the staff, super friendly and attentive. The room was good and comfortable, I love that you can't hear anything from other rooms or outside.

Stayed in April 2024

There were omly 2 1-person bathrooms per floor.

Very good location in the centre of the old city, veruly clean, friendly staff.

Stayed in March 2024

Location.

Stayed in March 2024

I asked for a room that was quiet but also had a nice view, My room (212) was quiet indeed, wat you can call a miracle in the very heart of CDMX, but it didn't have any view, except on a sort of inner court. You cannot expect to have everything!

I always go to hotel Isabel when I am in CDMX. In the lobby there is a painting of Reina Isabel la Católica and I always stay there a few moments in silence. She is the mother of Juana la Loca (Joan the Mad), a queen about whom I read many a book/ The hotel has a real historic atmosphere, that I like very much. Staff is friendly, breakfast is OK. Location is perfect on walking distance from the Zocalo.

Stayed in March 2024

Didn't need a second bed. Was travelling solo.

The room was large. I had an extra bed in my room for some reason, but it wasn't a problem. It's a classic downtown Mexico City hotel. Showers had hot water. All good. The bar downstairs had friendly patrons and good tacos.

Stayed in March 2024

the breakfast

its location

Stayed in February 2024

It’s frankly an excellent value for the money

Stayed in March 2024

Blanket had a few dark spots.

Friendly staff and clean rooms.

Stayed in February 2024

Those sensitive to odours and noise be wary.

The hotel is central, staff was always present and polite, communal areas were tidy. For the price it is fair.

Stayed in February 2024

A bit noisy during the day, there was local merchants outside with loud music all day For the price they must include water, soap and a welcome gift but nothing. I didn’t like The bathroom

The location

Stayed in February 2024

There was no possibility to pay by card and the hotel didn't tell us about in advance, poor internet

Close to the center and 24h reception

Stayed in January 2024

You could buy water from the restaurant which was good, but the food wasn't great.

Very helpful friendly staff. Great location, close to Metros and buses. Very clean.

Stayed in February 2024

I liked everything about hotel Isabel....But a restaurant downstairs was quite a dissapontment....maby I was just unlucky

Coming back after 10 years to the same hotel....it has still the same old fashion charm...

Stayed in February 2024

The breakfast

its location close to the center. Hot water for the shower..

Stayed in February 2024

The only real problem is that the internet in our room was quite slow at times. Also on Friday and Saturday, there was noise/music coming from outside but I would assume this is the case in many places around the city center. They also did not provide conditioner but this is obviously not a big deal. Overall, great stay

The hotel is exactly how it is advertised. Beautiful, colorful building, with a restaurant and bar (which we did not try) in the facilities. Our triple room was spacious and with a lot of natural light. The beds were comfortable, the bathroom was nice and they provided soap and shampoo. They also gave us free water bottles every single day, which was very nice. The property was very clean and our room was cleaned every single day. The staff was friendly as well. Location is perfect, about a 10 minutes walk to the major attractions of the city center (which is such a better area to stay at than Roma/Condessa), many amazing restaurants and street food vendors and bakeries nearby and there were always people around the street/ubers available etc. They stored our stuff at a storage room that only staff has access to after check in. Overall, this was great value for money and I would stay there again. It is exactly what you expect from a hotel of this price range.

Stayed in January 2024

Bed mattress was very hard and uncomfortable.

Stayed in January 2024

Wifi worked but would disconnect every 10-30 minutes.

Old style hotel with interior courtyard. High ceilings. OK restaurant & bar. Well decorated for Christmas.

Stayed in January 2024

Only thing .. becareful if your going out to club or party , they close the hotel down after a certain hour and when I came back my Uber had left and nobody would open the door. It made it super unsafe to wait there and even had to call another Uber until they decided to open the door , only reason I'm not staying here again in the future. I was thinking I had my hotel and turned out I stood outside all alone at 5am .

I liked the location for the hotel , is pretty close to center town and is a pretty nice short walk

Stayed in December 2023

Facilities are a bit old.

Good location. Spacious room.

Stayed in November 2023

hot water in shower room coming too slow, needed to take cold shower even in day time

design, colour, all set in a beautiful historical corner.

Stayed in December 2023

Very noisy.

Stayed in December 2023

Hard bed. Too cold at night. Not enough blankets.

Nice staff, good location.

Stayed in December 2023

I was working remotely part of the time, and it took awhile to figure out where the best place to work was in terms of internet and workstation, bit once that was understood, it was fine

Great location just a couple of blocks from the Zócalo, easy access to lots of other attractions using public transportation. Friendly staff and a very good restaurant with fair prices, a place locals go to.

Stayed in December 2023