Restaurant was closed in the evening. All restaurants in town were closed. Had we known, we would’ve eaten at 5pm when the restaurant was open.

The garden of the hotel is very beautiful. Good beds. Good location. Free parking. Nice pool. Great price/quality

Stayed in May 2024

Breakfast is not worth the price

Room size, beautiful garden, pool

Stayed in April 2024

Window didn’t have a screen, so opening the window meant letting the mosquitos in.

The garden was absolutely beautiful! Staff were welcoming and friendly. The room and the grounds were very clean. Nice restaurant on site.

Stayed in April 2024

One of the rooms assigned to our group had white light. In my very personal opinion, this kind of light is terrible for a relaxing atmosphere, as expected in a hotel. Given the type of construction and materials used for the windows. Some of the noises from the shared hotel areas can be heard in the room. This might be annoying for some light sleepers.

They have a beautiful inner patio with a lot of different plants. We loved the atmosphere created by them. The rooms were nicely decorated. The personnel in the hotel was very attentive. The hotel was within walking distance from the city center.

Stayed in February 2024

Some rooms suffered from a bad smell from the nearby river. We were originally in room 205 where the bad smell was strong When we raised this with the staff they immediately moved us to room 210 which was very nice.

Beautiful garden setting with a nice pool and small bar with snacks. Rooms are a nice size with comfortable beds, and a large bathroom.

Stayed in March 2024

The room seemed a little bare and the washroom was ok but could have been nicer.

The rooms are arranged around a wonderful garden courtyard which also includes a swimming pool. As well,the restaurant is situated on an upper level terrace which overlooks the garden. These are the best and most memorable features of the hotel.

Stayed in February 2024

Coffee machine or kettle in the room would be useful

Large cool room. Refreshing swimming pool. Lovely tropical garden. Allowed us to check in early. Walking distance to boat departure point and to town centre

Stayed in February 2024

The creek at the back of the property is highly polluted and smelly so that was off putting. Otherwise the property is excellent.

Lovely hotel with wonderful garden and swimming pool, quiet and traditional architecture that was lovely. Easy access to the main square and walk to the river area.

Stayed in February 2024

Someone was smoking at the pool restaurant despite the ecological spa atmosphere and the hotel rules. The wifi did not reach our room. There was a wafting sewer smell. The ac was difficult to control. The toilet had a seal leak. Not impressed with being stuck in the corner room … furthest from the garden - the hotel was not full. . This often happens and we wonder if it’s because we are two senior women travelling.

The garden and restaurant

Stayed in February 2024

When you openend the window it was a bit smelly at the back of the hotel from the river behind it and sometimes a bit noisy from the traffic. They gave us a different room for the second night, and the smell was a bit better. When you like to sleep with airco, I don't think you will have a problem with this. The double beds were a bit tight and food was ok-ish, just like in the rest of the town.

The inner tropical garden and the layout of the rooms were very nice. Also the location was perfect. And the pool clean.

Stayed in February 2024

Clean and comfortable. Great location close to everything.

Stayed in January 2024

Shower

Attractive property, clean, excellent staff.

Stayed in January 2024

The lovely gardens were full of small biting insects which forced me to run through to limit the bites I was getting, really they just loved me. Not your problem really lol

The pool and location were great

Stayed in January 2024

The WIFI did not work in my room

It’s beautiful!

Stayed in December 2023

Shower was not hot

Beautiful hotel, great location, confortable room

Stayed in December 2023

No complaints, simple hotel in a small town- good access to Sumidoro Canyon - you can walk to both boat piers from here.

Hotel courtyard garden was lovely. The staff were helpful and despite our lack of Spanish always did their best to help us . We’d read reviews which said breakfast was a buffet and pretty poor. We stayed in December and breakfast was a la carte and it was fabulous!

Stayed in December 2023

Internet could be faster. Working it was better to just use my cell service as a hotspot on my phone.

Beautiful jungle hotel, lush with plants, a nice pool, and a pretty good restaurant not too overly priced. Nice access to an affordable tour of Cañón del Sumidero that picks you up and drops you off at the hotel. There are not a ton of options in terms of food in the town, so having the restaurant there was ideal, though it does close at 3. The weekend brunch buffet was a pretty good deal all in all. The town center has some decent street food options.

Stayed in November 2023

No hot water . A lot of little mosquitos in the room. The pool is always dirty with leaves and cold

Decent location . Close to the centro. A lot of plants and nice restaurant

Stayed in December 2023

Comfortable beds, great garden, large rooms.

Stayed in November 2023

Good location, convenient

Stayed in November 2023

Hot water!!!

The hotel, it was excellent staff was fine. The only thing that it lacked was hot water and that’s a big deal but despite that I would still go back.

Stayed in October 2023

Rooms were pretty basic and spartan. During our stay we had pretty loud people staying over which made it a noisy experience (in the middle of night). Swimming pool could be cleaner

Set in luch gardens this colonial architecture inspired building is probably your best option in Chiapa.

Stayed in July 2023

Our room was next to the restaurant. We were told that the restaurant would close in the early afternoon but it stayed open both nights we were there. It got pretty noisy although the noise did stop fairly early. This was not a major issue.

Nice pool. Tropical jungle like central area. Arranged Sumidero Canyon tour and taxi ride to San Cristobal.

Stayed in October 2023

Shower could have been warmer and it would be nice to have more loungers/sunbeds at the pool.

Hotel La Ceiba has a beautiful lush garden and a nice swimming pool (in the shade). Our room was spacious and clean and the air conditioning was great to have. Staff was very friendly and could book the canyon tour for us. Restaurant serves breakfast but did not serve lunch or dinner when we were there. It is close to the main plaza.

Stayed in August 2023