Toilet with window to the public space

Stayed in April 2024

We knew in advance that the noise from rolling luggage would get amplified by the tiled floors at early hours. Even though the bells of the nearby La Merced Temple toll around 7 AM anyway.

Excellent location at walking distance from pedestrian corridors. Also, we liked the secured parking for our rental car and the wide variety of food choices of the breakfast buffet.

Stayed in March 2024

Hard bed

Good location Hotel is interesting in design

Stayed in February 2024

Laundry service was pricey

Really lovely building and decorated beautifully, great location.

Stayed in February 2024

Lack of TV sports stations

Great location. Secured parking. Good food at restaurant for a reasonable price

Stayed in February 2024

Our room tended to be warm because of the kitchen underneath us

Unique. Comfortable. Relaxing

Stayed in January 2024

Walls too thin, not much privacy

Good price for what you get! Friendly staff

Stayed in February 2024

Some pillows failed the smell test. Toilet flush very weak. Lavatory didn't drain well, but management resolved it. We ate at the restaurant upon arrival in the late afternoon. Nothing special. We had to eat the bfast buffet on Sunday since our preferred restaurant is closed on Sunday. Credit card use for the restaurant requires a walk to the front reception. They don't have a remote terminal.

Secure parking. Clean rooms. Good linens and beds. Very good streaming television. Internet ok. Great location. Excellent breakfast restaurant around the corner and inexpensive with great service.

Stayed in January 2024

You can hear everything from other rooms and hallway. Fortunately, it was rather quiet and other guests didn’t make much noise.

The hotel is very nice, the common area is beautiful. It’s located very close to the center. Breakfast is nice.

Stayed in January 2024

The only negative thing was that the hotel doesn't have any heating system, so in the room was very very cold...I think around 12 degrees. The weather was cold, around 1-2 degrees in the night. We asked for a heater...but unfortunately the temperature didn't increase very much because out was very cold and the walls were also very cold. We felt like the wind was blowing in the room...

The hotel is very nice close to the main square. The restaurant is also nice. Breakfast can be improved

Stayed in December 2023

Very thin walls

Very nice property, close to the center

Stayed in January 2024

Had a few bad rooms on busy street

Location and ambience

Stayed in December 2023

We LOVED our 5-night stay at this hotel! The location was absolutely perfect, and the hotel itself is amazing. Just off the lobby area, there is a covered courtyard area with large trees in it, and you can have breakfast overlooking the courtyard. In another part of the hotel, there is a library/reading area, and on the third floor, the large terrace has lovely views of the surrounding hills and is full of potted flowers and plants. The artistic details, including many murals and beautiful decorations, add such class to this hotel. The restaurant is very good, and the service - from front desk staff to restaurant staff to the helpful staff members who opened the door to the private parking garage every time we needed to come or go - is outstanding. Would recommend this hotel without hesitation, and we would very happily stay here again.

Stayed in August 2023

poor room ventilation

good location in walking distance to the city center. good value.

Stayed in June 2023

the mattress just that

the hotel is ok in general

Stayed in May 2023

Noise from other rooms especially in bathroom.

Location, breakfast(one of the best), service, space.

Stayed in April 2023

Small sink area. Bed mattress was hard for me.

Location and staff

Stayed in April 2023

the room was very comfortable except for the toilet quit working the last night we were there.

the hotel is very clean, staff is very friendly and helpful. hotel is close to downtown and restaurants. Tours offered at reasonable prices to historic destinations.

Stayed in April 2023

The internet was not always reliable. The toilet in our room was not flushing well.

The staff were accommodating and helpful. The breakfast buffet was delicious!! The chefs and staff at the restaurant were so nice and friendly too. We liked our double beds. Comfortable mattresses and the sheets and blankets and comforters were very nice.

Stayed in March 2023

Very clean and comfortable. Great location. Short walk to points of city interest. Restaurant on site with great food.

Stayed in March 2023

Some of the restaurant staff could have been better but one lady in the mornings was super good.

It is a nice hotel in a pretty good location about 4 blocks from lots of restaurants and shops. The service was good and the staff was very friendly and helpful.

Stayed in March 2023

cost too high

great location

Stayed in February 2023

Walls thin and a bit cold (February).

Convenient parking Rooms nice Breakfast good and inexpensive Friendly staff Great location

Stayed in February 2023

When there were a lot of people moving through the halls it was quite loud ( but not during the night).

A somewhat large well run hotel with a nice restaurant inside. It was very clean with a big room and a great shower.

Stayed in February 2023