Avenida Yaxchilan 41 Supermanzana 22, 77500 Cancún, Mexico
#68 of 207 hotels in Cancún
Guests' ChoiceBased on 392 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
8.5
Facilities
8.3
Staff
8.5
Value for money
8.4
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Nicholas
United States of AmericaVery clean. Great location. Incredibly friendly staff.
Stayed in April 2024
Reviewed: April 24, 2024
Bianca
Romania-Very noisy the room, thin walls and no phonic isolation from the main street. -Unfriendly Reception staff
Close to the Ado terminal_bus station
Stayed in April 2024
Reviewed: April 11, 2024
Monicah123
SwitzerlandVery good value /price. Staff are very kind, the room I got was huge. The location is perfect.
Stayed in April 2024
Reviewed: April 10, 2024
Bisola
CanadaThe pool and breakfast was great.
Stayed in March 2024
Reviewed: April 9, 2024
Chris
AustraliaNoise traveled from the corridors into the room due to the lack of carpets.
Good downtown location 5 mins walk from ADO bus station, with many eating places nearby. It’s a modern hotel with reasonable sized room and good facilities. Staff were friendly and helpful. Good breakfast.
Stayed in March 2024
Reviewed: April 9, 2024
Carin
AustraliaThe staff were absolutely amazing - so helpful and friendly.
Stayed in February 2024
Reviewed: April 7, 2024
Jordan
CanadaThe beds are a little stiff and our safe didn't work.
The location is right in centro where you can access many markets and restaurants on foot. Short cab, uber or bike ride to the beach. The staff was friendly, the facilities were well kept and the room was large. The biggest surprise was the breakfast which was exceptional. We started at adara in cancun then made our way through playa del carmen, cozumel, akumal, valladolid, izamal and merida and the breakfast at this hotel was one of the best meals we had on the trip.
Stayed in April 2024
Reviewed: April 5, 2024
Katrina
United States of AmericaIt would be nice if there was a refrigerator in the room and the sheets could be softer. Still great for the price though.
We had a large room with good air conditioning. The hotel is close to good restaurants (including a great alley full of taco stands) and close to the ADO bus terminal. We were especially pleased by the quality of the free breakfast! It had lots of great options (including an omelet bar) and was quite tasty.
Stayed in March 2024
Reviewed: April 4, 2024
A
United KingdomWifi didn't work in the rooms
Clean spacious room.
Stayed in April 2024
Reviewed: April 3, 2024
Alan
MexicoProblem to accept credit card because machine was working. There is not enough parking slots.
Breakfast was great. Pool is good enough. A small gym inside.
Stayed in March 2024
Reviewed: April 2, 2024
Chantale
United States of AmericaI did not really like the location. Too busy.
Stayed in March 2024
Reviewed: April 1, 2024
Gurau
United Kingdombreakfast, room
Stayed in March 2024
Reviewed: March 30, 2024
Ayodeji
CanadaNothing really
Breakfast was great. Lots of options. Menu was interesting. Location is excellent. Restaurants are all around the hotel.
Stayed in March 2024
Reviewed: March 25, 2024
Whitney
United States of AmericaThe bed was too firm
Hot buffet Walking distance to stores Uber Rides close to attractions
Stayed in January 2024
Reviewed: March 24, 2024
Jens
DenmarkNice, clean room. Friendly staff, and close to the ADO bus station. Perfect for a short stay, good restaurant close by.
Stayed in March 2024
Reviewed: March 21, 2024
Shadean
United States of AmericaNo much food option, no microwave no refrigerator in the hotel. My room was smaller than my family. Not much options. No parking at all. This is downtown Cancun not much to do in this area.
The property was clean and the breakfast spread wasn’t too bad.
Stayed in March 2024
Reviewed: March 20, 2024
Marcia
BrazilThere is no frigobar in the bedroom.
The personal.
Stayed in March 2024
Reviewed: March 14, 2024
Chris
Costa RicaThe staff is not much friendly, the bathroom door was a pain to enter the bathroom
Location and breakfast
Stayed in March 2024
Reviewed: March 14, 2024
Letitia
MexicoThe gym cardio machines need some maintenance. It would also be nice if the hotel could provide mini-fridges for guests at least upon request. We had some dinner leftovers and there was no place to put them and the downstairs restaurant could not store the food for us either.
My son and I had a lovely short stay at this hotel in Cancun Centro and we plan to return for a bit of a longer stay in the near future. My son really enjoyed the pool and I must say the breakfast buffet was above my expectations and included some vegan/vegetarian options. All the staff were very nice, kind, and smiling. It was also nice to see an international clientele at the hotel. The location is a 6-min walk to the ADO stop and a 4-min walk to a great vegan restaurant.
Stayed in March 2024
Reviewed: March 10, 2024
Olena
AustriaEverything in the room is fairly old, eg bed is a bit squiqy. And you can here everything - what is hapenning at the corridor/other rooms.
The location is great - very close to bus station. Breakfast was extremely good, there was even a person who would cook whichever type of eggs for you. Staff at the reception - very kind and supportive.
Stayed in February 2024
Reviewed: March 6, 2024
Giorgia
ItalyBreakfast can be improved :)
Our room was as described, the staff was polite and helpful:) we had a good second stay and we would book again:)
Stayed in March 2024
Reviewed: March 5, 2024
Dave
Canadabreakfast
Stayed in March 2024
Reviewed: March 4, 2024
Jessica
CanadaThere is only one chair in the room, so only one person could sit.
location is good. Close to ADO bus Station, easy to take R bus to hotel zone. Hotel is well maintained with a beautiful swimming pool. The check in guy was really nice and friendly. We got a quiet room with pool view.
Stayed in March 2024
Reviewed: March 4, 2024
Jessica
CanadaI put a note request for a quiet room. The reception guy still gave us a room facing the street. It is noisy. The bacony was really dirty with birds droppings, we could not use the bacony. There is only one chair in the room.
Location is good. The lady at front desk is really helpful. The breakfast is good.
Stayed in February 2024
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