The place is very nice, you feel with your family. The lace is nice and very clean. Bed was great. We had a great time, especial thanks to Georgina for all her assistance in booking the lake tour.

Stayed in April 2024

Wifi in the room needs a boost. It's slow.

Location is perfect, super clean, delicious breakfast and super super friendly and attentive staff. We stayed a night extra.

Stayed in March 2024

We loved Bacalar, and was so happy to stay at Maria Maria. The breakfast was excellent, the area very Nice and quiet but still close to the center and a swimming spot. Kind and helpful staff, very clean and comfortable. The room had a huge balcony, great beds, spacious and bright decor.

Stayed in March 2024

Nothing

Very nice and well maintained. Bathroom was perfect with a big shower

Stayed in March 2024

Close to the downtown and the lake

The hotel is very clean and comfortable,the staff very kindly,definitely I will come back

Stayed in March 2024

The wifi signal could be a bit better.

From the very first minute we arrived, we knew we would spend a great stay there. Georgina has been like a mother to us. We arrived way before the check-in time and yet she did everything to make us settle in our room soon upon our arrival, meanwhile giving us many indications about what to do in Bacalar in terms of visiting and eating/drinking. The breakfast was great, with a variety of options, delicious cooking and fresh tropical fruit. At last, we learned that the owner of the establishment is from Quintana Roo and that she chose all of the decoration herself, which is something because everything is of very good taste, from the color tones to the beautiful flower vases. If by any chance we go back to Bacalar, we'll definitely stay at the Hotel Maria Maria again!

Stayed in January 2024

I didn’t like that we were ask to pay a 50 peso key deposit. At check out, they had no written record and a phone call was made. I overheard “propina” a tip and a chuckle at other end of call. A receipt should be issued if such a deposit is required even if it is just 50 pesos.

Location was great and breakfast was good.

Stayed in February 2024

Very nice little hotel about 5min from the central square of Bacalar. Friendly staff, very good breakfast, parking on the property and less than two minutes to the lagoon

Stayed in January 2024

No fault of the hotel but a power grid went out later in the evening. Didn't impact us much. As we were in for the night and it was lights out time anyway.

Everything about Maria Maria was lovely! Very quaint, and clean. Nice size room with comfortable beds. The hotel was located within walking distance of the lagoon, restaurants and main street shops and park. Geogina and the staff made our staff very pleasant. She and her staff were friendly and attentive. The included breakfast was delicious, and was a full breakfast, including fruit, omelette, avocado toast, served from a menu with several choices. I highly recommend this hotel, for a budget friendly, comfortable hotel. I will stay there on a return visit to Bacalar.

Stayed in February 2024

We were asked for a $50 peso key deposit at check in. When turning key in, the fellow at the desk had to call to verify. I overheard propina / tip at the other end and a chuckle. I did get the deposit back. A receipt should have been issued if a key deposit is required.

Location cleanliness and quiet location.

Stayed in February 2024

Beautiful and very well maintained little gem, just two blocks from Laguna and tree blocks from centre. Most helpful and friendly staff I have met in Mexico. Breakfast was also very nice

Stayed in January 2024

Everything was great.

This was my second stay at Hotel Maria Maria and it just keeps getting better! It was lovely the first time but this time was even better. The grounds are super cute and quaint, the rooms nice and clean and comfy.

Stayed in January 2024

Previously when I came to Bacalar, I was able to stay at hotels right on the water. I like swimming in the laguna very much. I didn't like that the hotel was not right on the water. I prefer to be able to go swimming more directly & easily. Also: I prefer to drink organic coffee. If I understand correctly, the coffee at breakfast was not organic. Fortunately it's posible to walk into town to get better quality coffee.

Room was quiet & comfortable. David was very helpful & friendly! I liked that I was relatively nearby the water of the laguna. I also liked that there was a clothesline where I could hang out my clothes to dry.

Stayed in January 2024

The staff was wonderful and went out of their way to assist us. The breakfast was delicious with many options to choose from. Thank you for such an enjoyable stay in Bacalar!

Stayed in January 2024

No complaints at all.

Our room was very comfortable. It had a great balcony with a partial view of the lagoon. There were lots of choices for breakfast (included), and everything we tried was very good. The best thing of all was Georgina, who provided us with great recommendations and service! The location was just a few blocks from the center of town in a quiet area. We can't wait to go back!!

Stayed in January 2024

All was great!

The property was an easy walk to the town center and to the water. The room was spacious and clean with lovely decor. We had a large balcony and sat on it to watch the sun rise. Breakfast was very good- we had fruit with a spoonful of yogurt and a bit of granola, omelettes with ham and cheese, bread, and juice. It was filling and great tasting. Every staff member we met was friendly and helpful with our needs, which were mostly questions or directions.

Stayed in January 2024

We got a 2nd floor corner room with a balcony and it was SO clean and big! We could see the lagoon from the room. Highly recommend staying here, quiet and lovely.

Stayed in November 2023

breakfast starts too late

close to everything

Stayed in November 2023

The hotel is 3 mins walk away from a very nice swimming spot of the lake. The breakfast is the best one we had in this trip.

Stayed in December 2023

The hotel is centrally located, only a few min to the center and 3 min to the lagoon. Personal and especially Georgina was kind and tried to help with any questions. It's a parking lot on the site. Homemade breakfast with fruits was good. I had another reservation in the hotel for my friend who can't come because of sickness. They didn't charge me even that according to the rules I am supposed to pay a penalty of 1 night stay. Thanks.

Stayed in December 2023

The room is okay, you have what you need but the doors are not sound proof so you get woken up by the birds.

Its close by the centro. The staff is really nice, helped us with tours and laundry.

Stayed in November 2023

They need to improve the Internet connection. Very very slow. They changed me to another connection and at least there I wasn't kicked out constantly. On vacation that's fine but if you need to book a flight that doesn't work. Upgrade the modem! Although the room was big enough, there were no cupboards or drawers to hide your little knickknacks.

The staff was super nice, very helpful. I liked the breakfast in the morning. Very close to the Laguna for my daily swim. 2- 3 minute walk? Room was nice and bright. I need to add that they upgraded me to a room with a balcony! I was very pleased about that. The people in Bacalar are very super friendly.

Stayed in October 2023

Cleaning of common areas can be improved

The staff was very nice. The receptionist guy speaks very good English and he is into technology which makes everything easier. The breakfast was served and it was really good! The location is also good and our suite room was spacious with a very big balcony.

Stayed in August 2023

The hotel is very close to the city center and to the street where all there are several access points to the beach. The room was big and clean and the staff was super nice and helpful. I recommend you try their breakfast which is super good and included in the stay. Highly recommended if you have a car. If you travel with ADO keep in mind that the ADO station is 20 minutes waking from the hotel so it might be challenging with bags, better to get a taxi to the station.

Stayed in August 2023