Avenida Fray Servando Teresa de Mier 121 Colonia Centro, 06010 Mexico City, Mexico
#210 of 545 hotels in Mexico City
Guests' ChoiceBased on 516 hotel reviews
8.5Cleanliness
8.9
Comfort
8.5
Location
8.6
Facilities
8.5
Staff
8.9
Value for money
8.8
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 9, 2023
Konstantin
Russiaeverything
it’s was awesome
Stayed in May 2023
Reviewed: May 4, 2023
Barry
CanadaThe location is not as great as it may appear on the map. The entrance is through a garage, so it's not immediately obvious. It's not far from El Centro HIstorico (Zocalo is maybe 15m walk) but the immediate neighbourhood is not appealing. The biggest issue for me was street noise. The big avenue is very noisy because there was so much traffic, and so much honking of horns. You would be well advised to ask for the quietest room.
The front desk lady was very kind when I fell ill. The maid was very sweet too. The room was adequate. The price was good. They were good enough to move my room to a somewhat quieter one.
Stayed in March 2023
Reviewed: April 29, 2023
Amalie
NorwayThe first room I had faced the road, which made it very noisy, but I asked to change to another and they let me - no problem! Still, it is very central and on the road, so expect some noise
The staff is super helpful and nice. It's super clean and spacious, even the small rooms. Good value for the low price. Bonus that there is a water station on each floor, plus coffee and some cakes in reception.
Stayed in March 2023
Reviewed: April 25, 2023
Doug
CanadaVery good accommodation at a reasonable price.
Stayed in April 2023
Reviewed: April 18, 2023
Carol
United States of AmericaI Loved everything!!! Maybe one suggestion to have a sink stopper for the bathroom sink - I was nervous I would lose something! But of course I didn't.
Everything was perfect. The lady that runs the daytime operation is so incredibly nice. The rooms are very clean and the location proximate to the city center, transportation, food etc is fantastic. The housekeeping staff was also extremely nice!
Stayed in April 2023
Reviewed: April 15, 2023
Viktoria
CanadaKind of noisy
Stayed in April 2023
Reviewed: April 13, 2023
Meganathan
IndiaWould have provided dental set and soap
Great location and easily reachable to many places. Clean and nice staff. Room size is good and will come again
Stayed in April 2023
Reviewed: April 12, 2023
Mariusz
SpainNoisy from the street, missing power socket on one side of the bed. The area is not the safest one.
Cheap, clean, close to the center of cdmx.
Stayed in April 2023
Reviewed: April 7, 2023
Nico
Francenoisy street
fresh fountain water on each level
Stayed in April 2023
Reviewed: April 5, 2023
William
United States of AmericaLeticia who works the front desk is the best!!!
Stayed in April 2023
Reviewed: April 3, 2023
Sara
United KingdomFine place to stay near central. Good location. Room was clean and basic, really nice for the budget.
Stayed in March 2023
Reviewed: March 30, 2023
Marilyn
United States of AmericaI speak Spanish, but if you don't, please be aware that front desk staff only speak Spanish. You will need a translation app. Lighting in the room was a bit dim, but manageable. The area immediately surrounding the hotel looks a bit seedy. However, as a solo woman traveler I did not feel unsafe walking to and from the Zocalo.
Comfortable modern hotel with an elevator, only a 10-12 minute walk from the Zocalo. Located on a busy street, but I had an interior room, and it was very quiet --almost no internal or external noise. WiFi was good, and there were outlets by the bed. Hot water in the shower. Free filtered water in the hallway, and free coffee in the lobby. Friendly staff. Room cleaned daily. Overall, it was a good value for the money, and I plan to stay there again.
Stayed in January 2023
Reviewed: March 29, 2023
Candy
MexicoThere was no bath towel in my room, the room had windows with no view, and the room felt really small. Actually, all the spaces feel very small, including the elevator
The staff is super friendly, the place has an interesting decoration, and I love the variety of games in the staying room
Stayed in March 2023
Reviewed: March 29, 2023
Zatoushevsky
IsraelThe size of the room is little smaller then desired.
Cooler with the hot and cold water in each floor.
Stayed in March 2023
Reviewed: March 25, 2023
Zhen
GermanyRoom is good for that price. What I liked is that you will find a jug with two glasses in your room that you may refill with distilled water for free. Breakfast was very basic... You had the opportunity to get coffee.
Stayed in December 2022
Reviewed: March 22, 2023
Franck
United States of AmericaIf you wanted to buy a drink, or food, they only take cash. Wish was a bit of a problem for me. Overall I thought it was good.
I love the location. It is 15 minutes walk to the history center. 15 minutes away from the airport.. I mean everything was good. It felt safe and the hotel was clean. Good Hotel for the price.
Stayed in March 2023
Reviewed: March 21, 2023
Sandraborta
RomaniaSince it's located right next to a busy street, it can get pretty noisy, the windows don't do a good job cancelling the noise of cars.
Excellent parking inside the building and this hotel offers water, fresh towels, and free coffee in the morning. Good location, about 15 minutes walk from the city's historic center, and also next to a bus station.
Stayed in March 2023
Reviewed: March 20, 2023
Sharon
United States of AmericaNo complaints.
Clean, comfortable, good location as great staff. Filtered water on every floor. Free coffee and pastries in the morning. The manager Leticia is kind and very helpful.
Stayed in March 2023
Reviewed: March 14, 2023
Victor
MexicoGood location, helpful and friendly staff.
Stayed in March 2023
Reviewed: March 14, 2023
Agnieszka
PolandBig room, comfy bed, good coffee in the morning, good location. Free drinking water dispositor, just staff dont speak english at all.
Stayed in March 2023
Reviewed: March 13, 2023
Karin
Great location. Also, the staff was very accommodating and flexible to our requests.
Stayed in March 2023
Reviewed: March 13, 2023
Gareth
BulgariaThe location. While being a plus it is also a negative. The hotel is on a busy road, so traffic noise is always there. But Mexico City has a lot of traffic, so I am sure traffic noise is not only a problem at this hotel.
It's location. The centre is within walking distance. There are a number of restaurants close by. The staff were always helpful.
Stayed in March 2023
Reviewed: March 10, 2023
Sharon
United States of AmericaOur small room (yes, we knew) was very small. It had limited space for storing things for a week long stay when we want to unpack our bags. For example, the bedside tables did not have drawers. A shelf in the bathroom would be useful.
Very clean, free coffee every morning, helpful and friendly staff, especially Leticia.
Stayed in March 2023
Reviewed: March 8, 2023
Monitta7
PolandStandard hotel room, basic but good for a night.
Stayed in March 2023
Reviewed: March 2, 2023
Barbara
PolandEverything so perfect! Staff extremely helpful and smiling, potable water (hot and cold) available all the time, coffee in the morning. 15 minutes walk from Zócalo, great breakfast & lunch bar downstairs. Rooms were clean, spacious and fresh although a bit dark. No complaints at all.
Stayed in March 2023
Kassel, Germany
Negotin, Serbia
Side, Turkey
Kyiv, Ukraine
Lyndoch, Australia
Erdek, Turkey
Naples, Italy
Tissamaharama, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content