Breakfast need improve

Clean , reception is nice person also boss are kind

Stayed in March 2024

Breakfast was just okay. While coffee is fresh ground, the beans tasted pretty old. Expect the same thing every day for breakfast - cold cereal, selection of breads/pastries, waffles, yogurt, banana, apple, turkey, and cheese.

Staff were helpful and accommodating. Someone was always cleaning something. Security guard on duty

Stayed in February 2024

I didn't like that there is no AC however the windows are a big size so there is ventilation only this is you have to deal with the noise from the outside

The rooms are very spacious as well as the bathrooms

Stayed in March 2024

We liked the apartment-style setup of this hotel which included a full kitchen, dining area, living room, etc. It was comfortable. We were traveling with our cat so we appreciated that they accepted animals for a small fee (200 MX pesos) and even had a utility area where we could put the litter box. Everything was clean and they arranged an airport pick up (big van) to pick us up with all our luggage (750 MX pesos since we had a lot of luggage). Staff was helpful and breakfast was included in the rate which was good before we traveled. Nice Italian restaurant across the street that delivered.

Stayed in August 2023

breakfast is not as good as I hope, only bread and ham.

It's really a good place to stay and get relaxed, with a big table in the suite, we can have dinner together, and had a lot of fun here, really enjoyed. Staffs are warm hearted and helped me with my delivery, however, do hope they can speak english better then we can communicate better.

Stayed in May 2023

no AC

big room nice staff nice location

Stayed in March 2023

The room didn't stay very dark and we were bothered every time the automatic hallway lights came on and lit up the entire room. Also, the lights from the modem on the ceiling illuminated the whole room when lights turned off. Lastly, there was a sign in the kitchen saying they charged an extra fee to WASH DISHES. What? This is really unacceptable - are they going to start charging cleaning fees like Airbnb?? Cleaning fee for the dishes? Cleaning fee for the bathroom? Cleaning fee for making the bed?? And then they even have an envelope where you can tip your cleaning person. So you're going to charge me extra for cleaning a dirty dinner plate and then also expect me to tip your cleaning people??? This was enough for me to say that I will never stay at this property again. This is a hotel, I should not be charged extra because I actually utilize the amenities and services of the hotel.

We liked the apartment-style setup of this hotel which included a full kitchen, dining area, living room, etc. It was comfortable. We were traveling with our cat so we appreciated that they accepted animals for a small fee (200 MX pesos) and even had a utility area where we could put the litter box. Everything was clean and they arranged an airport pick up (big van) to pick us up with all our luggage (750 MX pesos since we had a lot of luggage). Staff was helpful and breakfast was included in the rate which was good before we traveled. Nice Italian restaurant across the street that delivered.

Stayed in November 2022

todo muy bien y buena ubicación

Stayed in November 2022

The lady in charge of the breakfast area was a bit rude. Seemed in a bad mood and watching over how much waffle mix used or anticipating things we were not doing.

The suite is very spacious and clean. Very comfortable. Definitely more than expected. The breakfast is simple but good to start your day.

Stayed in October 2022

poor breakfast

I felt like home, great location and comfy

Stayed in September 2022

It didn't have air conditioning.

The decor and design of the suite.

Stayed in July 2022

No air conditioner it was pretty hot. Not enough kitchen appliances, breakfast is pretty average

Beds super comfortable, nice bathrooms, space in general, is very good, dining room, living room, location is safe and perfect. Birds are too much noise for me. Breakfast is ok not the best. I will work on that. No AC

Stayed in May 2022

The breakfast was totally basic. There is no restaurant in the hotel, so the breakfast is just cereal, some pastries, a few cold cuts and slices of cheese, and some little pots of yogurt. For drinks you have a choice of coffee, milk or orange juice. Still... it's better than no breakfast at all, so I won't complain! It was nice to have the option.

The room/suite was massive. It's truly like a small, one bedroom apartment, since it does have a completely separate bedroom, and a small, but complete kitchen. It was exactly what I needed for this stay! The location was decent too. I needed to be in that particular part of Mexico City, so from that perspective, and for this trip, it was perfect. There are plenty of restaurants around as well, which is great if you need to stay for a while. I also liked that they had a gym.

Stayed in May 2022

maintenance of shower could be improved. temperature of water fluctuates and difficult to regulate

very modern and spacious suites.

Stayed in April 2022

Everything and everyone was great

Location, room size and parking

Stayed in January 2022

Everything and everyone was great

Location, room size and parking

Stayed in January 2022

Everything was perfect

Room size, location. Monse in front desk and Adriana in housekeeping are very cordial, very helpful.

Stayed in February 2022

everything ok

Room size, location.

Stayed in February 2022

Weekend breakfast started at 8, we had to depart at 7.30 am!

The location was ideal. We had 12 from a 3 generational family, and so took 3 no 2 bedroom suites which worked well. The green wall looked great from the balconies. The staff were very accommodating. Lupita cleaned our rooms well. Reception staff were helpful.

Stayed in February 2022

All good

Very clean, excellent service and free parking

Stayed in February 2022

Nothing

We like it

Stayed in July 2021

VERY NOISY. You can hear every conversation outside the room. Acoustics are not that great and it makes for uncomfortable sleep if you are sensitive to noise.

The place was spacious and clean.

Stayed in July 2022

NOISE, NOISE, lousy breakfast

facilites, location

Stayed in March 2022

needs handicap bars in bathrooms. aldo beds are too low for handicapped travelers

location is great. business center idcwelk run too

Stayed in June 2022