The room was listed with a private bathroom but what wasn't made clear was that the bathroom was outside the room. You walk a couple of steps to it and although it felt private as no one else uses that area, it was not ideal.

The hotel is very relaxing with a pool that is great to dip in after a hot day. The staff were very accommodating and friendly and made us a packed breakfast to take away with us on a morning where we had to set off early for a tour.

Stayed in May 2024

All was good, maybe water pressure could be better.

Oasis in a hot city! Great location, friendly staff, very nice rooms with balconies.super nice pool to cool after the hot day of travels!

Stayed in May 2024

no parking

the rooms, pool, decoration

Stayed in April 2024

N/A

From the outside it does not look like much but don’t let that fool you - once you walk through the door you are truly in an oasis! 6 room boutique hotel with a small swimming pool. Around 15 minutes walking to the main square. The room was spacious, neat and clean with a lovely balcony. We really enjoyed our stay! Breakfast was fruit, yoghurt, granola plus toast - probably less then we have received elsewhere in Mexico but it was sufficient

Stayed in May 2024

It would have been great to have a mosquito net over the bed and the pillows were very lumpy and could do with replacing! Re breakfast- we were unsure if something else was coming due to the images but it was just granola and toast and no eggs/cooked breakfast as suggested by the images (nothing else was served after waiting around 15 mins).

The location was great and staff were very helpful and lovely. Great pool and loved the hammock on the terrace. Breakfast was yummy.

Stayed in May 2024

Temperature of the shower was difficult to get right

Super friendly and helpful host / amigo Jesus Very nice healthy granola breakfast Cosy swimming pool which brings much needed relief from the heat in the streets Option to use the kitchen throughout the day

Stayed in April 2024

The shower did not have hot water, but Jesus helped us within 20 minutes so the issue was resolved.

Great location and easy to find. Room had plenty of space. Jesus gave us recommendations of local restaurants and things to see upon arrival, and gave us a map with all the information. He was incredibly helpful and friendly! Breakfast was toast with granola and fruit, very tasty and fresh. Due to sudden sickness, we had to stay an extra night. Jesus helped accommodate us last minute and he made sure we had everything we needed to be comfortable and safe. Very thankful to have had him!

Stayed in April 2024

A bit noisy at night and I wish the curtains were a bit better (they was a lot of light coming in in the morning).

Very beautiful place in the center of Valladolid. You can go anywhere you want by foot and the city is very safe. We could have our breakfast to take away so that's a plus as well.

Stayed in March 2024

For the price, the included breakfast was not as good as I expected, compared to other hotels in Valladolid.

It’s near la calzada de Los frailes! And surrounded by beautiful trees and birds..

Stayed in March 2024

Lighting in the rooms could be improved. It’s on a main road, a bit far from center (and narrow sidewalks)

Nice space with nature and a nice pool. The rooms are cute.

Stayed in March 2024

i didn't spend enough time there

At first, the entrance door in the street can be creepy but when you enter in this hotel you can't imagine there is a such beautiful place in the town center. The breakfast was perfect

Stayed in March 2024

The only improvement would be if you could purchase drinks to have on the patio/around the pool (I might have missed this though!)

Everything about our stay here was fantastic. We received a very warm welcome at check in and some great local recommendation. The room was huge with a lovely bathroom and a relaxing patio. The pool area was tranquil and an ideal place to relax after a day of sightseeing. The breakfast was simple but delicious.

Stayed in March 2024

Nothing!

What a great place, looks a bit non descript from the front but amazing colonial building with fantastic pool area. Jésus was really helpful on our arrival with tips & recommendations....we were also a bit early as we weren't aware of the hour time difference between Valladolid & QR but this was no problem! Breakfast was also really good & set us up for the day & Valladolid itself is a great little city! We would definitely recommend 👍🏼

Stayed in March 2024

The place is perfect and beautiful. Well located. The gorgeous pool is a perfect mid day stop. Jesus the host is very nice and helpful. We would go back. Loved Valladolid.

Stayed in February 2024

Awesome little gem - 100% recommend :)

Stayed in March 2024

Nothing.

Wonderful property. Hidden gem.

Stayed in March 2024

The location is not the best. The shower was smelly.

The place itself is very nice with a jungle vibe. The pool is nice. The staff very friendly and helpful.

Stayed in February 2024

Jesùs was a fantastic and kind host

Stayed in February 2024

Pool was too cold to use

Quiet Nice staff Jesus was very helpful

Stayed in February 2024

Curtains could be darker and bigger to fit the windows better because you get awakened by the light. The shower was hard to control (either really warm or really cold)

The place is very nice to have a break from the busy and warm city. The pool and trees make it peaceful. Jesus the host was very helpful and gave us a map with great recommendations. The breakfast was simple but tasty and it’s nice to sit with other guests.

Stayed in February 2024

Should serve good local bread for breakfast

Room was very nice

Stayed in February 2024

Everything was perfect.

A hidden gem! The location is fantastic, walking distance of the city centre. The hotel is very stylish, great interior design, minimalistic and pretty! The host Jesus was a delight, very friendly and great recommendations! We will recommend to all our friends & family when travelling to Valladolid.

Stayed in February 2024

The pool was suuuuuper cold - colder than the cenotes ;) there were so many mosquitos, but that´s nothing Refugio could do anything against haha. Unfortunately the neighbourhood is very noisy - barking dogs all day and night long, fireworks and several BBQ parties (?) with loooud music.

The location ist great - you can reach the small city by feet, but you can also go for a run in the woods. The staff - especially Jesus - is super nice and we felt very welcomed, got recommandations etc. Thank you!

Stayed in January 2024

Not very central, but it only takes 10-15 min to walk to the bus station and city center and it is very safe to walk at any time of the day and night.

The place is an oasis in the city with palm trees, a pool and very spacious and stylish rooms with balconies and hammocks. It’s so relaxing to be there! Jesus was very helpful and gave us lots of great tips to get around and see many beautiful places in and around Valladolid.

Stayed in February 2024