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Reviews of Uxmal Resort Maya This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Carretera Merida-Campeche Km 78, 97890 Uxmal, Mexico

#3 of 3 hotels in Uxmal

Guests' Choice

Review Score

Based on 186 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    9.0

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    8.0

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Very Poor Breakfast

    Very clean and comfortable

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Nice stay in Uxmal
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night

    Breakfast was not abundant, you can only chose one dish and not asking for any more food.

    We enjoyed the swimming pool and the size of the room.

    Stayed in March 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    The Restaurant needs some improvements.

    Great Location for visiting Uxmal and surroundings Cenotes

    Stayed in April 2024

  • Reviewed: March 14, 2024

    8.0
    Nice, natural, and quiet place for rest and relief with all needed facilities.
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night

    Nice garden with pool, incredible view of pyramids directly from the room with large window, quiet location in the natural jungle.

    Stayed in February 2024

  • Reviewed: March 12, 2024

    7.0
    could improve
    • Leisure trip
    • Solo traveler
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    No Wi-Fi in the rooms. No fridge. the air conditioning makes a hellish noise.

    Hotel close to the Mayan site of Uxmal, but far from any city activity: the closest town (15 km) is Santa Helena. Difficult to eat somewhere in the evening except at the hotel. welcoming and friendly staff. free parking on site.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    Staff were helpful and friendly. Good food in the restaurant and the pool area is great. It was very quiet our first nig
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Spotty wifi and cell coverage

    Great location to visit Uxmal ruins early then cool off by the pool during the heat of the afternoon

    Stayed in March 2024

  • Reviewed: February 17, 2024

    7.0
    Nice
    • Leisure trip
    • Solo traveler
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Dinner took very long to be served.

    Clean, good friendly service, good value

    Stayed in February 2024

  • Reviewed: February 6, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    WiFi is not strong and didn't enjoy the evening meal but good breakfast.

    Quietness of the rooms, good shower and the views from the balcony.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    9.0
    I enjoyed my stay at Uxmal Resort. The view from my room was particularly enjoyable.
    • Leisure trip
    • Solo traveler
    • Double Room with Pool View
    • Stayed 3 nights

    The view from my room was wonderful. I could see buildings in Uxmal Archeological Site. Restaurant/bar was good. Staff was efficient and polite. Bed and pillows were comfortable.

    Stayed in January 2024

  • Reviewed: February 4, 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveler
    • Double Room with Pool View
    • Stayed 2 nights

    The place needs a bit of tlc but to be honest it didn’t affect my enjoyment of the stay.

    Lovely big room with a very large balcony and a view of the pool and surrounding areas. Easy access to the ruins - I could walk there. The weather was not too good but I did manage one swim in the pool. Pool area is very attractive. Food pretty average as I would expect for this type of hotel.

    Stayed in January 2024

  • Reviewed: January 11, 2024

    9.0
    Beautiful quiet place with nice pool area
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    Only thing missing was a drying rack for our wet towels and clothes. But each room had a large balcony, we used the bar to hang our staff.

    Excellent location, accessible directly from the main road, however very quiet, being in a nice natural environment, out of the populated area. Just a 3 minutes drive from Uxmal ruins and 25 minutes from Kabah ruins. Room was spacious, well maintained and clean, with huge windows facing the pool area. Beds were extra comfy and here we had a normal bathroom where water stayed well inside the shower and not floaded evetything :) Even if in the middle of the January main season, there were only a few guests (could not find the reason why, it is really a great place to stay), it was very familial, quiet and relaxing. Breakfast was excellent, freshly made from eggs, ham/bacon, american pencakes. Toasts, butter and jams were served in addition. I regret we did not stay for an extra day just to relax and enjoy the beautiful pool area.

    Stayed in January 2024

  • Reviewed: January 9, 2024

    8.0
    good location, great swimming pool. Ideal for visiting the ruta puuc
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night

    good location, great swimming pool. Ideal for visiting the ruta puuc

    Stayed in December 2023

  • Reviewed: January 8, 2024

    9.0
    Convenient location to visit Uxmal
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was great for our purpose: one night close to Uxmal archeological site. But it was also so close to the place of interest that we were able to visit chocolate museum and planetarium nearby. Hotel is rather big resort but the staff is friendly an very well organized and check-in and -out is very quick. If you have a room on upper floors - you have a beautiful view on the forest. The standard of rooms and facilities is basic but everything is clean and working. Very good choice.

    Stayed in December 2023

  • Reviewed: January 1, 2024

    8.0
    Fantastic location with stunning views
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel did look a bit tired, could do with a paint, the restaurant was a more like a cafeteria with all the tables and the bright lights. And I paid £25 for a massage that wasn’t very good.

    Incredible location with jaw dropping views over the jungle to Uxmal. Lovely big pool and garden area. The room was lovely, really big, comfortable and clean. The food was good, and the staff were pleasant.

    Stayed in December 2023

  • Reviewed: December 29, 2023

    8.0
    Great value for money
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Old and not well maintained

    Simple and effective

    Stayed in December 2023

  • Reviewed: December 29, 2023

    9.0
    Perfect quiet getaway for a few days
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    The food quality needs to be improved. But this can be circumvented by eating at The Pickled Onion some 15 mins drive away.

    Great location in proximity to Uxmal, Kabah, Sayil and Labna, stunning views especially from the top floor.

    Stayed in December 2023

  • Reviewed: December 26, 2023

    8.0
    Execellent views and staff is responsive.
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 2 nights

    Water squirted from the shower heads everywhere.

    The view from the rooftop of the Uxmal ruins at sunrise and sunset were amazing.

    Stayed in December 2023

  • Reviewed: December 21, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    The room was not as fresh as they were on the pics. The wifi did not work in the room. When i asked, they said that the rooms are too far. The sounds from other rooms and receptiin area was annoying. The towels were very old and not white anymore.

    The garden was well maintained and the view was great. The shower pressure was good. The room is spacious.

    Stayed in December 2023

  • Reviewed: December 15, 2023

    8.0
    Excellent customer service, very good meals, amazing temazcal, only showers need a little bit more cleaning
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Booking.com

    Location, temazcal

    Stayed in December 2023

  • Reviewed: December 9, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    The food...

    Great location to visit Uxmal The food in the Restaurant of the hotel is really lousy 😞😓😩

    Stayed in November 2023

  • Reviewed: December 3, 2023

    9.0
    Good value with great pool
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    The entrance area looked pretty run down so it scared me at first. WiFi did not work inside the room, but was great in the pool area and on my balcony. The downstairs dining room has depressing blue fluorescent lighting and huge tables of tour groups giving it all the ambiance of a nursing home cafeteria. (Hint: ask to have your meal at a palapa table out by the pool.). The pool itself has flaking paint so it may look off putting at first, but appeared to be properly maintained and was quite enjoyable.

    Gorgeously landscaped pool area, views of the Uxmal pyramids from the top floor rooms, reasonable food and drink prices. Nicely renovated bathroom. This place is not perfect, but if you want a great pool and can get a good rate, jump on it. It is quite a good value if you are okay with a 1970s-era hotel that is only partly renovated.

    Stayed in November 2023

  • Reviewed: December 1, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night

    I wish it was more spacious with more tables or wardrobe stands to put our stuff. I did not like the food at the restaurant. There is no elevator to the 1st floor.

    The fact that the hotel was situated in the nature was very nice and relaxing. The stuff was quite helpful and helped us out with the luggage.

    Stayed in October 2023

  • Reviewed: November 30, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect for one night before visiting Uxmal ruins.

    Stayed in November 2023

  • Reviewed: October 30, 2023

    7.0
    Reasonably priced place ideal for visiting the Uxmal Archaeological site
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 1 night

    Could need some renovation Room door didn't close very well

    Close to the archaeological site of Uxmal

    Stayed in October 2023

Showing 1 - 25

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