The shower pressure was non existent

Nice little hotel, has a good kitchen and the rooms are quite spacious. The aircon in our room wasn’t working and he was happy to let us change rooms.

Stayed in May 2024

No Hot water and water pressure was very bad.

We like Kitchen and terrace.

Stayed in February 2024

No kettle which is an absolute must and the coffee machine had a mold inside. It was very inconvenient making coffee in a big pan as no small pots were available. The pillows in our room were gigantic so not very comfy. Needs a reading light in the bedroom

Nice, quiet place. The room was big and clean. A little removed from the center so the restaurants were cheaper than at the square yet it was only a few minutes walk to the busy area. There were two tables in common areas where you could hang out which was nice.

Stayed in December 2023

Kitchen could have had some smaller pots for cooking and maybe some communal oil and something to dry dishes with

Room was clean, AC was good and had a TV which was nice.

Stayed in November 2023

We didn't get any instructions about checking in so were waiting in reception until another guest gave me a number to call then I spoke to someone who grunted which room we were in. Drains smelt bad and sheets were stained

Decent place to stay for the price, big room with air con and a tv, free drinking water, 10 min walk into town

Stayed in November 2023

Water pressure in the shower was very low. Also, no manager or owner was around and I needed to have an issue resolved regarding payment and booking error on my part and I was not able to get in touch. Montserrat even tried to contact the owner/manager with no luck. Also, one evening some people showed up and were not able to get into their room because there’s no one around to help them.  Also, the kitchen was spotless and clean, but not well equipped. There was one spoon, two forks, and only one coffee mug for all the people staying there! 

Very clean. Montserrat, the cleaning girl was always there and always staying busy. The room was spotless when we arrived and the bed was very comfortable.

Stayed in November 2023

The door was made of our glass and it was broken before we arrived which was dangerous The location is a bit far from center and not much restaurants nearby so walking a bit is required or some sort of transportation

Kind staff Comfortable accommodation with working ac Wifi was ok Good value for money Very close to municipal lagoon pontoon

Stayed in October 2023

Host provided us Wi-Fi and password in advance so we can contact them in case of late check-in. Luckily we had data because the Wi-Fi didn’t exist and the password was also off. Host didn’t provide the correct information even when we asked. Luckily other tenants shared.

Clean private room with an aircon. Quiet area but not that far from the center. Well equipped kitchen. Possibility to store luggage on the check-out date for free.

Stayed in November 2023

There was no hot water in the shower. Also, when we got there was no one on the reception. The day later we need to check out and still there was nobody in the reception. We write them a message and it took them sometime to come. We were harry because we already order a ride, so mabey if your harry write them 5 min before your checkout. There was also a few bags in our room, but our room was in the first floor so I guess it make sense. The room was clean.

Great location, also it has a kitchen with all the tools. The room was quite big, and not expensive at all. The room was clean

Stayed in October 2023

Room 9’s AC doesn’t work very well. The coolest we could get the room (with the fan running and windows/curtains closed) was 86 degrees. The linens could use an update as they’re worn and heavily stained.

Very clean, nice plants and outdoor seating, free drinking water, well equipped shared kitchen, easy check-in Marisa is really friendly and was enjoyable to chat with.

Stayed in October 2023

Good location within walking distance to town and lagoon, friendly staff who helped with booking transport to Belize, clean room

Stayed in July 2023

Unfortunately for some reason one of our matresses dissappeared on day 2 of 4 so one of us had to sleep on a bare spring matress. I did enquire and was told the cleaner had spilt something on it and it would be back the same day, but it didn't re-appear. Can be a bit noisey if other guest are sat out in the diing area.

Good budget hotel in a quiet clean neighbourhood with use of a kitchen. The staff are friendly and the rooms clean.

Stayed in September 2023

No complaints

Nice spot walking distance from town. Good value

Stayed in August 2023

The mattresses need to be changed (which they plan to do, apparently)

Nice and quiet spot with all the facilities needed.

Stayed in July 2023

a clean room with a/c and adequate kitchen facilities

Stayed in May 2023

The AC worked very well in one of the rooms all the time, in two of the other rooms we booked it was often just acting more as a fan even when set to lowest temperature

Great value for well sized and furnished, clean, rooms with fan and AC (although ac didn't always work great). Free running water always available in the common area. Kitchen available for everyone's use. Check in and out was very easy.

Stayed in June 2023

It was near the lagoon and 10-min walking distance to downtown. The staff was nice, I didnt spent to much at the hotel but it was a fair price and the A/C worked perfectly.

Stayed in May 2023

-Old and noisy beds. - 10-15 min walk to centre could be inconvenient for short stays. - Kitchen could be small on peak hours, e.g: breakfast.

+ Good Value for money. + Kitchen is equipped w/ everything you need. + Close to 1 out of 2 public beaches/piers available in Bacalar. + AC available. + Drinking water provided. + Cleanliness

Stayed in April 2023

Those screeching heavy chairs

Position near el mirador, quiete neighborhood, balcony

Stayed in April 2023

Classic cheap but pleasant accommodation

Stayed in March 2023

the kitchen was ok but lots of flies and not much space in the fridge, plus some of our food was taken which we were not pleased about

the room was spacious, and had ac and a fan which was good in the hot temperatures. also had a terrace with places to sit which was nice. check in was easy. staff were relatively healthy and nice ladies cleaned our rooms every day. plus free filtered water

Stayed in March 2023

wifi was very unstable and did not reach our room. location is a bit further away from downtown. shower was fairly tiny but clean.

Decent place to stay for a few days. kitchen was pretty well equipped to cook. AC worked okay to cool down the room. they also rent bicycles (or know where you can rent one) for quite cheap.

Stayed in March 2023

The internet was not working and the owners showed no sense of wanting to get it fixed or offer any alternative solutions or suggestions for it.

Yes very clean and friendly staff and pleasant surroundings.

Stayed in February 2023

short walk away from restaurants and shops but not an issue!

easy to find, comfortable room with working AC and hot water shower. friendly staff who provided us with extra things for the room. access to the kitchen and free drinking water. would definitely come again!

Stayed in February 2023