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Reviews of Basera Boutique Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Singh Durbar, Babar Mahal, 44600 Kathmandu, Nepal

#21 of 380 hotels in Kathmandu

Guests' Choice

Review Score

Based on 549 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Location

    8.6

  • Facilities

    9.3

  • Staff

    9.7

  • Value for money

    9.3

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 17, 2024

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Heritage Deluxe Room - Free Airport Pick Up, 10% Discount on Food & Beverage, 10% Off on Spa
    • Stayed 4 nights
    • Submitted from a mobile device

    There wasn't anything to dislike

    The hotel allowed us early check-in and free airport transfer. They prepared us lunch boxes for our early breakfast on our way to field visits. All staff was very helpful polite and courteous.

    Stayed in May 2024

  • Reviewed: May 8, 2024

    10
    Excellent customer service by the staff and comfortable and clean accommodation.
    • Leisure trip
    • Couple
    • Heritage Superior Deluxe Room - Free Airport Pick Up, 10% Discount on Food & Beverage, 10% Off on Spa
    • Stayed 3 nights
    • Submitted from a mobile device

    The location- it’s difficult to take a walk because of the busy traffic on the street.

    Beautiful. The people who work there are kind, helpful and made us feel very welcome.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Heritage Deluxe Room - Free Airport Pick Up, 10% Discount on Food & Beverage, 10% Off on Spa
    • Stayed 5 nights
    • Submitted from a mobile device

    We stayed at this hotel and, honestly, the service was the star of the show. Here's what we loved: The team at the hotel went above and beyond. From speedy check-ins to super-responsive room service, really made us feel at home. Thanks so much. The food was a hit, especially the Nepalese dishes. We tried the Daal Bhat Tarkari and the Newari Khaja Set. Both were packed with flavor and gave us a real taste of Nepal. The hotel's spot is perfect for sightseeing and still keeps things nice and quiet when you want to unwind. We were super happy with our stay. Best wish to all the staff.❤

    Stayed in May 2024

  • Reviewed: May 4, 2024

    10
    Wonderful stay
    • Leisure trip
    • Solo traveler
    • Heritage Suite - Free Airport Pick Up, 10% Discount on Food & Beverage, 10% Off on Spa
    • Stayed 2 nights
    • Submitted from a mobile device

    Not a thing… every aspect was perfect

    Beautiful property, wonderful restaurants, the entire staff was professional and friendly. My room was very comfortable and the decor was warm and pleasing, very quiet. I really enjoyed my stay here and I would definitely book again.

    Stayed in April 2024

  • Reviewed: May 3, 2024

    9.0
    Perfect
    • Leisure trip
    • Solo traveler
    • Heritage Deluxe Room - Free Airport Pick Up, 10% Discount on Food & Beverage, 10% Off on Spa
    • Stayed 3 nights

    Very warm and friendly welcome. Continuous attention/support. Airport Pickup. Last but not least Mr. Uddav's extraordinary hospitality.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    10
    Perfect in all aspects
    • Leisure trip
    • Couple
    • Heritage Suite - Free Airport Pick Up, 10% Discount on Food & Beverage, 10% Off on Spa
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything: room was amazing, all staff (reception, restaurant and cafe waiters, dancers, housekeeping, people outside of the door) were exceptional, kind, helpful, perfect. We left at 4:30am, and they provided a great breakfast to go, perfectly packed and freshly made. The room with spa was comfortable, clean and beautiful. Best property and staff ever

    Stayed in April 2024

  • Reviewed: April 30, 2024

    10
    feeling like at home
    • Leisure trip
    • Solo traveler
    • Heritage Superior Deluxe Room - Free Airport Pick Up, 10% Discount on Food & Beverage, 10% Off on Spa
    • Stayed 5 nights

    All the hotel employees provided me with exceptional treatment, very friendly and always helping me when deciding possible activities to do. I only have words of gratitude for everyone. I recommend a stay at this hotel

    Stayed in April 2024

  • Reviewed: April 29, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Heritage Deluxe Room - Free Airport Pick Up, 10% Discount on Food & Beverage, 10% Off on Spa
    • Stayed 1 night

    Great hotel in a great location. The rooms are spacious and very comfortable, Good views from the window. and Good internet wifi. Excellent breakfast.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    10
    Beautiful stay, Nice Location
    • Leisure trip
    • Family with young children
    • Heritage Deluxe Room - Free Airport Pick Up, 10% Discount on Food & Beverage, 10% Off on Spa
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Great location, great service, good WiFi, clean swimming pool. Good value for the money. Breakfast was delicious. Very comfortable. Would definitely recommend Thank you!"

    Stayed in April 2024

  • Reviewed: April 28, 2024

    10
    Very cosy, comfortable hotel, good restaurants and servise. Everything perfect.
    • Leisure trip
    • Couple
    • Heritage Deluxe Room - Free Airport Pick Up, 10% Discount on Food & Beverage, 10% Off on Spa
    • Stayed 2 nights

    Pick up in the airport was unsuccessful.

    Early check-in. Service in the breakfast.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    10
    Clean room and nice breakfast a five star service rating
    • Business trip
    • Solo traveler
    • Heritage Deluxe Room - Free Airport Pick Up, 10% Discount on Food & Beverage, 10% Off on Spa
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean room and top class breakfast I really like the location ,you can walk around and get the taxi easily.staffs are very helpful,gym is nice with good wifi

    Stayed in April 2024

  • Reviewed: April 28, 2024

    10
    Clean room and top breakfast a five star breakfast
    • Business trip
    • Solo traveler
    • Heritage Deluxe Room - Free Airport Pick Up, 10% Discount on Food & Beverage, 10% Off on Spa
    • Stayed 1 night
    • Submitted from a mobile device

    Good breakfast and very clean room plus very clean swimming pool small and nice gym.location is near by you will taxi to go easily good location

    Stayed in April 2024

  • Reviewed: April 28, 2024

    10
    Very clean room and very good breakfast
    • Business trip
    • Solo traveler
    • Heritage Deluxe Room - Free Airport Pick Up, 10% Discount on Food & Beverage, 10% Off on Spa
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Staffs are very helpful I really like them all,they will assist you for a taxi,location is nearby all tourist place,top location.breakfast has a lot of varieties.swimming pool small but perfect for me very clean

    Stayed in April 2024

  • Reviewed: April 28, 2024

    10
    Breakfast is very good they have a lot of varieties,A good five star breakfast
    • Business trip
    • Solo traveler
    • Heritage Deluxe Room - Free Airport Pick Up, 10% Discount on Food & Beverage, 10% Off on Spa
    • Stayed 1 night
    • Submitted from a mobile device

    All good

    Location is perfect,swimming pool on the top floor,Gym is good,Room are very clean with traditional touch

    Stayed in April 2024

  • Reviewed: April 24, 2024

    8.0
    It‘s not really a 5 star hotel….but ok for a short stay
    • Leisure trip
    • Solo traveler
    • Heritage Superior Deluxe Room - Free Airport Pick Up, 10% Discount on Food & Beverage, 10% Off on Spa
    • Stayed 3 nights
    • Submitted from a mobile device

    Location around not really nice Pool atmosphere very poor… defect chair… not really clean Massage room without any atmosphere

    Friendly staff Good food

    Stayed in April 2024

  • Reviewed: April 23, 2024

    10
    Comfortable, relaxing and convenient stay.
    • Leisure trip
    • Family with young children
    • Heritage Superior Deluxe Room - Free Airport Pick Up, 10% Discount on Food & Beverage, 10% Off on Spa
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to not like about the property.

    Centrally located , easy commute on and around Kathmandu. friendly staff . Special mention to Udhav and Rita for helping us plan our trip. Food offered at the hotel was awesome .Rooms are super clean and comfortable.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    Basera @ Katmandu
    • Leisure trip
    • Family with young children
    • Heritage Deluxe Room - Free Airport Pick Up, 10% Discount on Food & Beverage, 10% Off on Spa
    • Stayed 3 nights
    • Submitted from a mobile device

    It is situated in a very busy area and almost impossible to walk around due to traffic and pollution. But very close to areas of interest

    The staff was very proactive. Mr Uddav and Mr Pramod stood out. The breakfast had a fair spread but everything was made available as requested. The restaurant was nice with good food and portions.. Modern facilities amidst traditional charm

    Stayed in April 2024

  • Reviewed: April 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Heritage Deluxe Room - Free Airport Pick Up, 10% Discount on Food & Beverage, 10% Off on Spa
    • Stayed 1 night

    Never received our wake up call the morning we were leaving for an early flight. Fortunately we woke up on our own.

    Enjoyed the room. Needed some downtime so streaming a show was good. Dancers at dinner was a great experience. Friendly staff.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    10
    An authentic Nepalese experience with 5 star luxuries
    • Leisure trip
    • Family with young children
    • Heritage Suite - Free Airport Pick Up, 10% Discount on Food & Beverage, 10% Off on Spa
    • Stayed 1 night

    Generally all great. In clean, safe central government office area, so need taxi to visit any Kathmandu tourist spots but hotel helpful about it. Taxis in Kathmandu are inexpensive.

    Great breakfast, allowed for many fresh items. Although service was great first day and alright next day. Choices nevertheless made for great stuff. Great nepalese dance program on terrace restaurant. Unique charm and feel like visiting Nepal unlike corporate kind of hotels. Great travel desk - Uddav was super helpful. They even booked $700 tickets with understanding to pay after the flight. Spa, massage clean and satisfactory. Super clean airport transfer vehicles.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    10
    Great stay, beautiful city.
    • Leisure trip
    • Group
    • Heritage Superior Deluxe Room - Free Airport Pick Up, 10% Discount on Food & Beverage, 10% Off on Spa
    • Stayed 2 nights

    Basera was great, good value for money. Very kind staff. Would recommend to my friends. Thank you basera.

    Stayed in March 2024

  • Reviewed: April 17, 2024

    8.0
    Would definitely stay here again.
    • Leisure trip
    • Solo traveler
    • Heritage Superior Deluxe Room - Free Airport Pick Up, 10% Discount on Food & Beverage, 10% Off on Spa
    • Stayed 1 night
    • Submitted from a mobile device

    The shower overflowed but, other than this, the room was perfect .

    Beautiful design - reminiscent of Nepalese architecture. Staff were attentive and went above and beyond to help. Good breakfast and dining area open all day. Room was quiet and extremely comfortable.

    Stayed in March 2024

  • Reviewed: April 16, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Heritage Deluxe Room - Free Airport Pick Up, 10% Discount on Food & Beverage, 10% Off on Spa
    • Stayed 7 nights

    Hotel rooms are excellent, but there are too many lights to master them in few days when staying in the hotel. I believe there is no need to have so many options for lightening the beautiful rooms :)

    The staff was really helpful and the food in restaurants is just great. Real experience. The hotel also organizes dancing performances every evening in the hotel and this is excellent for those with limited time in Kathmandu. The decoration and clearness of the hotel are both perfect. The hotel room was really quiet and I could sleep and work. Wi-fi is very good and I would love to come again.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    Perfect central place in Katmandu
    • Leisure trip
    • Family with young children
    • Heritage Superior Deluxe Room - Free Airport Pick Up, 10% Discount on Food & Beverage, 10% Off on Spa
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    The food was amazing, enjoyed the room service menu as well. The cultural show was also great

    Stayed in April 2024

  • Reviewed: April 14, 2024

    10
    Best place in Nepal! We ended up coming back for another night! Close to airport but also not too far from tourist place
    • Leisure trip
    • Couple
    • Heritage Superior Deluxe Room - Free Airport Pick Up, 10% Discount on Food & Beverage, 10% Off on Spa
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything! Great location! Facilities and best momos in Nepal! Staff were so friendly and helpful!

    Stayed in April 2024

Showing 1 - 25

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