26 West Quay, 4144 Napier, New Zealand
#19 of 31 hotels in Napier
Guests' ChoiceBased on 1292 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.3
Staff
8.6
Value for money
7.9
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Russell
New ZealandBed was not up to the best of standards
Room and location are superb. Have stayed before and will stay again in the future.
Stayed in April 2024
Reviewed: April 20, 2024
Anne
New Zealandearly morning traffic (but we are getting used to this now). Wish we had a hotplate - I forgot there's only a microwave.
Cleanliness and prompt response of staff when we advised no tea towel / dish cloth had been left after our first night there
Stayed in April 2024
Reviewed: April 13, 2024
Vicki
AustraliaI thought the room was very good. Could not fault it. Staff very pleasant. We really enjoyed staying there.
Stayed in March 2024
Reviewed: April 12, 2024
Wayne
New ZealandLocation to Eateries bars and restaurants is really good, well within walking distance.
The location of the Anchorage is great. The rooms and furniture where well appointed. I would not hesitate to stay here again.
Stayed in April 2024
Reviewed: April 9, 2024
Lesley
New ZealandSparsely furnished and poor housekeeping .
Stayed in April 2024
Reviewed: April 6, 2024
Jonathan
New ZealandWifi was terrible and as I was trying to work remotely this was a problem. The trucks on the road outside are quite noisy.
Clean, good parking and lots of space in the room. Rooms clean and tidy.
Stayed in April 2024
Reviewed: April 5, 2024
Alana
New ZealandThe building has little sound proofing. You hear people in the rooms above and next door. Not good if you want a good nights rest.
Good location, nice and clean.
Stayed in April 2024
Reviewed: April 3, 2024
Memory
New ZealandBeautiful view lovely rooms and friendly staff
Stayed in March 2024
Reviewed: April 2, 2024
Mere
New Zealandjust a few things, bed was a little too firm for me, pillows too soft, toilet paper too thin.
Location was perfect, there was plenty of parking
Stayed in March 2024
Reviewed: April 1, 2024
Bevan
New ZealandThe plumbing from other rooms was noisy, as well as being able to hear quests in the top floor rooms.
NIce rooms, comfort bed and great location.
Stayed in March 2024
Reviewed: April 1, 2024
Jo
New ZealandGood size room. Clean and tidy bathroom and Kitchenette. Great location.
Stayed in April 2024
Reviewed: March 31, 2024
Costello
New ZealandVery noisy not very sound proof
Stayed in March 2024
Reviewed: March 21, 2024
Ashley
New Zealandcharge card in advance charge a bond
The place is good and great location
Stayed in December 2023
Reviewed: March 18, 2024
Carley
New ZealandHearing the other guests through the walls and floors. People smoking on the balconies outside the rooms.
Location was great. The view from the room was lovely overlooking the marina. The bed was comfortable. The staff were pleasant and helpful.
Stayed in March 2024
Reviewed: March 17, 2024
Rosana
New ZealandThe noise from the water pipes was so loud, even with the bathroom door closed you could hear it- it sounded like a whining
It was very clean and comfortable, great location
Stayed in March 2024
Reviewed: March 14, 2024
Howard
New ZealandBit noisy from adjoining rooms and bed was a bit too firm for us
Location
Stayed in March 2024
Reviewed: March 10, 2024
Jennifer
AustraliaNothing
Location
Stayed in March 2024
Reviewed: March 9, 2024
Anne
United KingdomA bit noisy from the neighbours, bed not as comfy as others
Nice big space, good car parking outside, good location
Stayed in March 2024
Reviewed: March 7, 2024
Sandra
AustraliaBed firm, walls thin for noise and a little dated
Nice view directly across from the water and a short walk to some nice restaurants.
Stayed in March 2024
Reviewed: March 7, 2024
Yvonne
SingaporeBathroom shower screen had a bit of mildew smell. Did not dry out completely in between change-over.
Love the ease of using the laundry facilities. Also rooms are really cosy & big with kitchen facilities. King sized beds too.
Stayed in March 2024
Reviewed: February 18, 2024
Lesley
New ZealandDidn't realise restaurant not open on Mondays and there was no Bar. However, the friendly staff advised there were several within walking distance.
All requests met, ground floor, bath stool, ease of access and parking
Stayed in February 2024
Reviewed: February 18, 2024
Sheridan
New ZealandNoisy guests after 10.30pm and no way of getting staff to tell them to be quiet.
Staff were helpful when approached. All we needed for a 2night stay. Thank you
Stayed in February 2024
Reviewed: February 18, 2024
Kellie
New ZealandThe bed was rather hard
The spa bath and room was nice and clean
Stayed in February 2024
Reviewed: February 18, 2024
Sandra
New ZealandWe did not find the beds comfortable at all for the first 2 nights, but the staff were great in putting on some softer comforters that we could sleep on.
The room was a good size and good amenities.
Stayed in February 2024
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