Excellent location! The room is very modern with a harbour view. The staff are professional friendly helpful.

Stayed in June 2024

Noisey aircon

Stayed in June 2024

Excellent location, close to Britomart and Viaduct. Valet parking made life easy. The room was perfect, could not fault. Staff and bar/restaurant on site were exceptional and the buffet breakfast was of a high quality.

Stayed in June 2024

The restaurant menu was fairly limited for an 'all-day' dining outlet.

Staff were generally welcoming, helpful and pleasant.

Stayed in June 2024

Being so close to the pubs/ clubs meant noise from them and the corresponding traffic came into the room. I spoke to another couple who said they also heard the loud noises at 1am and 3am. You also have traffic issues at night due to the night life in the area.

Friendly staff, quick valet service, clean rooms, great breakfast buffet

Stayed in June 2024

Nothing to mention

Loved the enthusiastic helpful staff. Breakfast is a highlight and no request is too much for the staff. Fantastic location and modern/clean and well designed

Stayed in June 2024

The price of the two drinks at the bar!

Very very beautiful

Stayed in June 2024

We felt so welcome and cared for by the amazing staff. Room, location, food etc were fabulous as usual. This is our favourite Auckland hotel.

Stayed in June 2024

No negatives .

Perfect due to its proximity to all venues we planned to visit. Everyone on staff was professional and friendly…this made us feel very comfortable.

Stayed in June 2024

-

Lovely, modern rooms with a nice view. Perfect location. Room service is handy. The bar/restaurant is great.

Stayed in April 2024

The bath robe :( could be better quality Parking a bit too expensive, but I guess mind the location. So good enough it is available at all.

Location is great. The hotel is very new and clean. Nice design, comfortable room. I was staying in the king room with harbor view, for 6 days. Came for work and for pleasure together. Spent 2 days working remotely from the room, loved the view. Wifi is complementary and decent speed, had my vpn on and work video calls no problem. The room is cozy, not too big but decent size. I loved the feature of moving wall between the room and the bathroom. Super cool :) showering with the view while watching TV. Loved it absolutely, usually this feature is presented in suites or higher class hotels. Variety of movies on the tv provided, quite cool. The bed was very comfortable. Shower and the amenities were great. The products are not high end but very decent. Breakfast buffet was absolutely great even though a bit expensive. I love a big breakfast so I enjoyed it lots. No eggs coked on order though, and barista coffee is not included. The variety is absolutely great. I did not try the restaurant apart from breakfast. Had room service lunch, the food was good, but on a high end of the price. Location is great, heaps of really good places to eat out though. The room service is provided by robots 😄 really cool. The staff is excellent. Coffee machine in the room, amazing. Didn’t use the gym

Stayed in June 2024

We both found that Pillows were very soft and no option of a firmer or more structured pillow has put my neck out after a night. There were no basic healthy options of a salad or similar in the room service menu.

View was great! Location was great and beds are very comfy.

Stayed in June 2024

Nothing

Amazing location and friendly staff. Valet parking was reasonable as well.

Stayed in June 2024

The wondows were not so clear ( maybe from outside )

We stayed here 3 years ago as this was our MIQ when my wife and I come from India during Covid. We enjoyed our stay during MIQ and wanted to relive those memories so we booked this Hotel.😊

Stayed in June 2024

There was no shower gel :( I couldn't fault anything else...

The room was modern and clean. I had a great view over the city out towards the water, and the nautical theme of the room matched the location.

Stayed in May 2024

Fantastic location, friendly and helpful service

Stayed in June 2024

Noisy on a Saturday night and weekend tariff is over the top for the hotel

Location and the staff Love that every room has a view Bar is great

Stayed in May 2024

nil

The location was excellent. Staff was really great

Stayed in June 2024

Bed was really uncomfortable. Felt like a cheap 10 year old spring mattress - did not sleep well.

Great location! Modern, clean with a good bar in reception.

Stayed in June 2024

Shower strength very weak and water kept getting cold Poor insulation - heard family with baby in adjacent room

Price Location Friendly staff Got a couple of free drinks after I told staff that shower strength was weak

Stayed in June 2024

Great location, very helpful staff

Stayed in June 2024

We should have booked for longer

We loved 😍 how central it was to the city. Having the loaded package was the bonus unlimited coffee, my partner did well ❤️

Stayed in June 2024

little mould on the bathroom tiles.

Perfect location, central to many cafes and exclusive stores (Dior/Christian Louboutin) etc.

Stayed in June 2024

No complimentary biscuits or snacks to have with yr coffee

Very clean and comfortable stay .

Stayed in May 2024