19 Meeanee Quay, Westshore, 4140 Napier, New Zealand
#32 of 33 hotels in Napier
Guests' ChoiceBased on 142 hotel reviews
6.4Cleanliness
7.4
Comfort
7.3
Location
8.3
Facilities
6.8
Staff
8.1
Value for money
6.5
Free WiFi
5.7
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End of dialog contentReviewed: May 2, 2024
Kelly
New ZealandThe spa didn't work and we had to go to the office and ask for a plug for it. Alot of things were broken like one of the lights on the wall and a few other small things. And what we thought was a king size bed was just 2 single pushed together so you couldn't sleep in the middle.
The room was very spacious and it was clean.
Stayed in April 2024
Reviewed: April 24, 2024
Catherine
New ZealandThe kitchen was short of a few essentials - small vege knife, grater, pot/steamers, bowls - both for general use and microwave use
Beds were excellent, along with pillows. TV was great with lots of selection of channels. Room was a good size and warm
Stayed in April 2024
Reviewed: April 21, 2024
Hawe
New ZealandThe spa bath
Stayed in March 2024
Reviewed: April 13, 2024
Merran
New ZealandAround the bath had a pink soap residue that was a bit unpleasant when you had a bath & could be cleaned off.
Personable motel staff on the phone, happy to help but did not see them, coming in around 8.30pm, door was left open key was left on top of the fridge.
Stayed in April 2024
Reviewed: April 11, 2024
Derek
New ZealandDated, Old. not god value for money when I can stay in a near new room fully equipped kitchen for similar money. I think they should change the name from Marineland MOtel. Sounds better than in reality.
Stayed in April 2024
Reviewed: April 9, 2024
Robert
New ZealandRooms dated and shabby but clean
Locatio n OK with easy access to walkways.
Stayed in April 2024
Reviewed: April 7, 2024
Susan
New ZealandNo hair dryer No suitcase rack
Stayed in April 2024
Reviewed: April 2, 2024
Kyle
New ZealandIt was a little outdated and bath seemed to have black soap scum still around it which was disturbing. Also the indoor pool wasn't fixed for use. And the back of the room could have been more presentable with the leafs and things swept up as it was messy
The location was awesome
Stayed in March 2024
Reviewed: March 25, 2024
Shirley
New ZealandNo air conditioning that would have been plea in summer. Pool under renovation which wasn’t on their page.
Location and helpful staff
Stayed in December 2023
Reviewed: March 12, 2024
Anyta
New ZealandRoom was dark, didn’t feel clean at all. Staff were good. Overall the motel is very run down. Outside area needs good clean up. Definitely not worth $344 per night!
Room looked and felt dirty. Bathroom was gross You could see the streaks and it smelt gross too. I put towels in the floor so we didn’t have to walk on it.
Stayed in March 2024
Reviewed: February 17, 2024
Sara
United KingdomTired outside and was out of the way
Well equipped and clean
Stayed in February 2024
Reviewed: February 16, 2024
Jennifer
AustraliaVery run down motel. Doesn't offer room service or breakfast as stated on booking .com Pillows were comfy bed was OK. 4 star rated motel must be a misprint should be 2 but restaurant was the best.
Restaurant was great.
Stayed in February 2024
Reviewed: February 8, 2024
Mike
New Zealandno shower curtain (it turned up on day two when we asked) was a bit surprising.
easy to find, kitchen facilities good.
Stayed in November 2023
Reviewed: January 21, 2024
Allan
New ZealandPool to cold for me
Good spot for a couple of days
Stayed in January 2024
Reviewed: January 18, 2024
Justin
New ZealandThe room stated it had an ocean view but the view was obstucted by an environmental waste truck,not the scenic view we were after.
Stayed in January 2024
Reviewed: January 16, 2024
Rebecca
United States of AmericaNo sink to wash dishes. Pool was closed. Quite small rooms. Minimal number of cups, glasses, dishes.
Heat pump kept it cool. Table and chairs outside to sit at were nice. Good shower
Stayed in January 2024
Reviewed: January 15, 2024
Pam
New ZealandIt showed all photos of views of sea on the advertising, but we only had view of pool which was not working Lots of dead leaves on ground surrounding, which looked as though they hadn’t been swept up for some considerable time
N/a
Stayed in January 2024
Reviewed: January 12, 2024
Aneesh
New ZealandNeed fan in the rooms, we had 4 rooms, some rooms had no fan at all, one was broken, other one was very poor performing. As there is no air condition they must provide a proper fan for summer season. Apart from that it was good.
Stayed in January 2024
Reviewed: January 11, 2024
Gabrielle
New ZealandThe entry to the room was on the main road and the parking wasn’t very good.
It had a view
Stayed in January 2024
Reviewed: January 9, 2024
Navnil
New ZealandIt shows that they is swimming pool. And we paid bit extra as we can get some other places in same price bat we booked for pool. Bat it was closed in all the day we stayed
Room was clean
Stayed in January 2024
Reviewed: January 7, 2024
Priscilla
New ZealandOne of the reasons we booked this hotel was because there was a pool for the kids. When we arrived, the pool was closed and not able to be used. This was disappointing for the kids and we may have changed our booking had we had known.
Good location, out of the way of the main town centre and close to the beach.
Stayed in January 2024
Reviewed: January 4, 2024
Aroha
New ZealandThe pool was closed and soap scum around the spa bath.
The bed a super comfy
Stayed in December 2023
Reviewed: January 4, 2024
Janine
New ZealandTV wasn't set up, no towel, or bedding for couch,swimming pool could not be used, no milk was provided
The staff were helpful and remedied things that weren't provided
Stayed in January 2024
Reviewed: December 30, 2023
Padmasiri
New ZealandNot enough facilities to cook. no milk. We had only 2 beds, but we paid for 3 people.
Location is good.
Stayed in December 2023
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