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  5. Reviews of Heartland Ambassador Hotel Hamilton

Reviews of Heartland Ambassador Hotel Hamilton This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

88 Ulster Street, Hamilton Central Business District, 3200 Hamilton, New Zealand

#18 of 39 hotels in Hamilton

Guests' Choice

Review Score

Based on 1861 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.1

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Motel Unit
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing I can comment here is that the motel room looks a little dated & not like the photos supplied on the website. HOWEVER, the cleanliness & comfort of the room more than made up for this.

    Location was perfect. Staff were very friendly and accommodating, especially when we requested a late check out the night before we were due to leave. Quick response. The room was very clean, with no dust in sight.What you needed in a kitchenette waa provided which i liked. Ample supply of towels. Beds were nice & comfortable. Overall experience was excellent. Would definitely stay here again.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    Staff at the reception was really great! An update on the toilet and shower would be a plus and a microwave!
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Outdated facilities - shower is really low, no wipes provided compared to other hotels we have stayed. The sky cable is not working (basic channels only). The headboard was really dusty and the bedside table.

    Location and accessibility.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    9.0
    Great location and good value
    • Leisure trip
    • Family with young children
    • Two-Bedroom Motel Unit
    • Stayed 1 night
    • Submitted from a mobile device

    Despite the room was presented very clean, there was some 'snacks' in between the sofa/couch seats from previous guests. May have been overseen by cleaning staff. Wifi was dropping out intermittently. Otherwise, room was great and no dramas.

    Room was very spacious and very clean. Location was good, parking was great. Staff were super helpful and friendly, and took the time to show me the direction of where the food was, and even better being walking distance. Beds were comfy and felt luxurious. Would stay there again when returning back to Hamilton

    Stayed in April 2024

  • Reviewed: April 20, 2024

    9.0
    Great stay highly recommend
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool wasn’t heated

    Clean tidy rooms great central location, kids loved the hot tub. Pak n save right across the road along with subway, sushi, and other places to dine. Main shopping centre just down the road. Receptionist was lovely

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Nice place to stay. Close to our venue and across from supermarket. Lots of parking space.
    • Leisure trip
    • Group
    • Superior Plus Studio Twin Queen
    • Stayed 1 night

    Nothing

    The bed was exactly what I liked. Very comfortable. The bathroom was clean and had all the resources I need.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    Was good for a 1 night stay but the road was very busy/noisy
    • Leisure trip
    • Family with young children
    • One-Bedroom Motel Unit
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy/busy road. Thin curtains so nearby street lights shine in

    Lots of parking, comfy bed and swimming pool/spa.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Motel Unit
    • Stayed 6 nights
    • Submitted from a mobile device

    Bit noisy in the early mornings with delivery's/ collections in car park.

    Nice clean room overlooking the pool

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    We were only there one night but would stay again
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    As an older person I found having a shower over bath a little difficult, but good shower nontheless.

    A nice hotel room with a balcony. Clean, comfortable and nice location.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    7.0
    In the Heart of Hamilton
    • Leisure trip
    • Couple
    • One-Bedroom Motel Unit
    • Stayed 1 night
    • Submitted from a mobile device

    A bit noisy - next door and in the hallway

    Great location, walking distance to restaurants, supermarket and shops. Plenty of off street parking. The staff were friendly and helpful. Lift access was great and made moving luggage super easy.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    Great place to stay in Hamilton. Good value and good location.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    Nothing

    Rooms are a good size and good standard. Clean and comfortable. We had a ground floor room which was great for all the baby stuff. Pool area looked nice and was popular with guests. Good location and close to takeaways and restaurants walking distance. Parking area was good and free as well.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    8.0
    Enjoyable
    • Leisure trip
    • Group
    • One-Bedroom Motel Unit
    • Stayed 3 nights
    • Submitted from a mobile device

    Shower

    Size of rooms

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    Recommend
    • Leisure trip
    • Group
    • Two-Bedroom Motel Unit
    • Stayed 3 nights
    • Submitted from a mobile device

    Shower could be improved

    Size of units

    Stayed in April 2024

  • Reviewed: March 29, 2024

    8.0
    Very nice hotel with excellent amenities. Easy access to city centre
    • Leisure trip
    • Family with young children
    • One-Bedroom Motel Unit
    • Stayed 1 night
    • Submitted from a mobile device

    The queen bed in the one bed room motel unit was very old. Also the position of the bathroom tap was not convienient.

    Spacious room Very clean Adequate facilities in the motel Excellent wifi

    Stayed in March 2024

  • Reviewed: March 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Motel Unit
    • Stayed 1 night
    • Submitted from a mobile device

    The pillows are too high for us to sleep on.

    The staffs are very helpful. We had an incident during our stay. They kindly offered us with extended check out time to suit our requirements.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Good value hotel
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff, large room and good value for money. Close to excellent pub that serves great food.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    Friendly accommodating staff and a great buffet breakfast.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Trying to get into the accommodation block with cases and keeping the entrance door open

    Good shower. all amenities you would expect

    Stayed in February 2024

  • Reviewed: March 24, 2024

    7.0
    Great location with good facilities and clean and tidy
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was like warm both mornings which was disappointing

    Room was comfortable with good facilities and location was great for what we needed

    Stayed in March 2024

  • Reviewed: March 22, 2024

    8.0
    Comfortable pleasant room, breakfast a disappointment.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    We decided to have a full buffet breakfast. Although there was all the usual food available it was all only lukewarm to cold. Would probably have been hot had we gone at 7.30am. Also It was not pointed out to us that we could also order off the a la carte menu which we would have done had we been given that option. Breakfast 7am to 10am, we went about 8.30am.

    Room was exactly what we expected. Bathroom was clean with all necessary amenities. Only negative was shower was over bath which is difficult to access when you're in your mid 70s

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location

    Stayed in March 2024

  • Reviewed: March 19, 2024

    9.0
    I really loved the stay, just wish the movie channels was available to watch during our stay and keep my children busy.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    That my one year old was able to open our main door and walk out.

    I liked the balcony, the room was nice and spacious for my little one to run around.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    8.0
    Comfy beds were a huge plus
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    For an older hotel, the beds had been kept up to date and were super comfy which is the main thing we look for in a lower price hotel - would stay again for sure

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Handy location

    Stayed in March 2024

  • Reviewed: March 10, 2024

    7.0
    Central
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom is really small and it was really noisey with loud talking and doors slamming late into the night

    Central location

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    Good place would come back
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    Breakfast was way too expensive

    Handy location for our train trip

    Stayed in March 2024

Showing 1 - 25

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