Calle Santa Teresa, 344, Cusco City Centre, Cusco Cusco, Peru
#66 of 294 hotels in Cusco
Guests' ChoiceBased on 559 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.6
Facilities
9.0
Staff
9.3
Value for money
8.8
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 28, 2024
Joyce
United States of AmericaThe property is beautiful…the staff are always available to help, very friendly!
Stayed in April 2024
Reviewed: April 25, 2024
Olga
United States of Americathere was poor soundproofing in my room. I heard the neighbors early in the morning leaving for an excursion. But I was very pleasantly surprised that breakfast at the hotel is served very early for the convenience of guests!
staff at the hotel was nice and very helpful! Hotel location is very convenient!
Stayed in April 2024
Reviewed: April 15, 2024
Mario
PeruNothing
Everything
Stayed in March 2024
Reviewed: April 13, 2024
Bella
United States of AmericaVery noisy when groups would gather in the morning.
The property was beautiful
Stayed in April 2024
Reviewed: April 9, 2024
Katherine
United States of AmericaBeautiful hotel. Love the courtyard. Great restaurant
Stayed in April 2024
Reviewed: April 7, 2024
Jerry
United States of AmericaClean and location.
Stayed in April 2024
Reviewed: April 6, 2024
Christopher
United States of AmericaThere was a weird step up to the bathroom, but that’s it.
Location was great, staff was helpful and available, building was beautiful, food was great!
Stayed in April 2024
Reviewed: March 29, 2024
Amol
CanadaRoom was spacious, quantity of complimentary water was good, liked free welcome drinks, breakfast had good spread, dinner - chef prepared a special vegetarian pasta
Stayed in March 2024
Reviewed: March 26, 2024
Mario
PeruNothing
Is confortable, clean and all the staff that work are friendly and professional
Stayed in March 2024
Reviewed: March 23, 2024
Haydee
United States of Americanothing
The location is perfect, the staff is friendly and the attention is first class, super clean, it is my second time at this hotel and when I return to Cusco I will return there.
Stayed in March 2024
Reviewed: March 21, 2024
John
United KingdomNothing
Amazing colonial building in central Cusco Great helpful staff Only properly working shower in Peru Early breakfast was brilliant idea
Stayed in March 2024
Reviewed: March 7, 2024
Eliana
PeruNothing.
Architecture and service.
Stayed in March 2024
Reviewed: March 5, 2024
Ken
CanadaNothing
It's very convenient, very close to the main attractions, and the breakfast is different every day, which I like very much. The waiters and doormen here are very professional and kind. Especially Dennis, the receptionist at the front desk. I will stay here again next time.
Stayed in March 2024
Reviewed: February 20, 2024
Peter
CanadaGreat location - great staff- excellent breakfast
Stayed in February 2024
Reviewed: February 11, 2024
Sebastian
ColombiaBeautiful and comfortable facilities. Very nice and delicious restaurant inside the property. You can really feel the soul of Cusco in the place. Very attentive and warm staff.
Stayed in February 2024
Reviewed: February 10, 2024
Denis
SpainRestaurant on an evening was very cold, there was a log fire at one end but not enough logs were put on
Inner courtyard, breakfast restaurant
Stayed in February 2024
Reviewed: February 4, 2024
Daniel
AustraliaBreakfast can be better i.e., more options
Nice buiding, excellent location, close to main square, museums, restaurants and touristic attractions, staff very friendly and supportive, cared about wellness.
Stayed in November 2023
Reviewed: January 30, 2024
Dory
CanadaYou can hear a lot of noise from outside and within all through the night. Couldn’t get any sleep as the parties were so loud till 4am, and traffic was loud as well. We could also hear people going in and out all night. Barely got any sleep.
Location, very clean, and welcoming staff.
Stayed in January 2024
Reviewed: January 25, 2024
Diogo
BrazilMy reservation was made for a room with a queen size bed, but they gave me a room with 2 very small double beds. and the hotel bar is open until 7pm, which is a little difficult to enjoy since all tours in the localities end at that time.
The location is certainly the hotel's best attraction, but there are other cool things, such as the facilities that are beautiful and new, the products available for bathing that are of good quality, the staff that is always very helpful.
Stayed in January 2024
Reviewed: January 7, 2024
Vincent
FranceThe first room we had was a bit noisy People at desk office could be a bit more nicer
Very nice hotel in center of Cuzco The room is very nice The breakfast is amazing Nice Pisco classes They also propose free cookies and coca tea
Stayed in December 2023
Reviewed: January 4, 2024
Melanie
CanadaLocation great. Door staff very attentive and always helpful with luggage and being aware when stairs being encountered or cars stopping us off. Breakfast was great.
Stayed in January 2024
Reviewed: December 31, 2023
Lee
United KingdomThe Shower - it was not very good, not powerful enough and was difficult to understand how to work it to get it hot
Location, Breakfast was good, lots of choice for all tastes.
Stayed in December 2023
Reviewed: December 26, 2023
Juana
BelgiumAll was great
Amazing! Very nice breakfast
Stayed in December 2023
Reviewed: December 22, 2023
Lucy
New ZealandNothing
Location and breakfast
Stayed in December 2023
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