Avenida Don Bosco A-7, Cusco City Centre, Cusc 01 Cusco, Peru
#102 of 294 hotels in Cusco
Guests' ChoiceBased on 161 hotel reviews
8.6Cleanliness
8.8
Comfort
8.7
Location
8.8
Facilities
8.4
Staff
9.6
Value for money
8.9
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 26, 2024
Mcdonald
New ZealandAbsolutely nothing.
1. Although the actual room was a bit cramped with 3 single beds in it, there were so many other lounge areas around the property that it was easy to find your own space when required. 2. All staff members we interacted with were delightful. So helpful, and were patient despite our lack of Spanish.
Stayed in April 2024
Reviewed: April 3, 2024
Charlie
United KingdomAmazing rooftop view of Cusco. Coca tea 24/7 which is great for guests suffering with altitude sickness. Lovely breakfast and very helpful staff. Great price and perfect location 5 mins from Plaza de Armas.
Stayed in March 2024
Reviewed: March 18, 2024
Erica
United States of AmericaN/A
It is close to the plaza, but far enough away that it is quiet with a view.
Stayed in February 2024
Reviewed: March 17, 2024
Omar
CanadaThe bathroom could have a bit more shelf or counter space
The staff were amazing. Alvaro and his family took great care of us (family of 4). They helped with tour arrangements, and when one of our boys was feeling a little ill.
Stayed in March 2024
Reviewed: March 11, 2024
Sian
AustraliaQuite noisy- we could hear everyone walking above us and talking in the next room. Hot water was hit and miss, and was a bit annoying having to ring the doorbell everytime to enter.
Great views, free breakfast (not amazing but decent), walkable to main square and staff were really nice and helpful!
Stayed in March 2024
Reviewed: March 10, 2024
Pol
DenmarkTemperature quite cold inside, hot water not the best either
Beautiful view on Cusco Close to the center Very nice and kind staff Beautiful hostel
Stayed in March 2024
Reviewed: March 10, 2024
Charlie
United KingdomIt was a tiny bit cold at night but that was it.
The staff were fantastic they were so friendly and nice and helpful - some of the nicest hotel staff we’ve had on our month travels!
Stayed in March 2024
Reviewed: February 20, 2024
Svetlana
CanadaWould love to be able to use the kitchen freely. As is, it seems more of the hotel style. We had to ask to use the kettle to make our own coffee (with permission granted), but for a longer stay I'd look for a place where I can cook.
A cosy little hotel with a beautiful view of the city lights and in close proximity to the old town and the main square. It is also beautiful inside with cozy spaces to relax with a cup of tea and a book.
Stayed in February 2024
Reviewed: January 6, 2024
Claudia
SwedenNothing actually
Wow increible! First time for me om a hostel but it was more like a litle cozy hotell. Very kind People and helpfull people. I was there over new years and all were so Nice and wished happy new year and Mamita gave me a hug :). Plus the iwn bathroom in The room. Small room but nothing I didnt expect. And they also served breakfast in The price amazing for the price. And it was bread egg queso jamon yoghurt Coffee etc :) really Nice Coffee to actually👍💯💫 and so Easy to walk down to la plaza from the stairs beside👍
Stayed in January 2024
Reviewed: January 5, 2024
Cendi
ChileNA
The owner is a sweetheart she makes sure every guest eats breakfast.
Stayed in January 2024
Reviewed: December 22, 2023
Przemyslaw
PolandBasic breakfast, not great location, a bit dated interior
Nice terrace, friendly staff, good value for money, decent wifi
Stayed in November 2023
Reviewed: December 9, 2023
Victor
BrazilOne of the shower rooms had a smell if the shower place was dry. I guess it came from the shower drain. We only notice on the second night. But after shower the smell was gone. The water pressure was unstable. The lady explained that they were having some water problems on the rooms below so sometimes they needed to switch if off. But once we talked to her, she would just leave it open so we could shower.
The view was wonderful! We were amazed since we arrived to the hostel. We got two rooms on the top floor. One of the rooms had the amazing view of the whole city. The hostel is ran by a family, and the owner is super friendly. He helped several times with transportation. He picked up us at the airport which was very convenient. He helped us find a restaurant very local, owned by another family and not on the main spots of tourists. We had a small accident in one of the rooms, where my mother felt and broke a glass of a furniture. We were afraid that it would cost us a lot for the accident but the owner was very concerned and fair on the costs. Either families or backpackers would enjoy the hostel. There was another family staying at the same time. And a few backpackers. All of the guests were also very friendly. We really enjoyed the accommodations and hope to get back there one day again. For any friends that would go to Cusco, we would recommend this place.
Stayed in December 2023
Reviewed: November 26, 2023
Camille
FranceExtremely friendly couple who own the Hostel. Wonderful terrace overlooking the city, close to the main square and great restaurants. Rooms are very comfortable, nice hot shower.
Stayed in November 2023
Reviewed: November 6, 2023
Christopher
ChinaThe airconditioner did not work.
The staff was helpful and polite. The location is in the middle of the old town, but quiet enough to not hear noise. Their turtle LoLo is very cute. Breakfast has a lot of options.
Stayed in October 2023
Reviewed: November 3, 2023
Benjamin
United KingdomNothing
Great views, good location & nice decor/ vibe
Stayed in October 2023
Reviewed: October 17, 2023
Fabiana
United States of AmericaLove it
Stayed in September 2023
Reviewed: September 27, 2023
Mark
AustraliaNil. We returned on three separate occasions during our 10 day stay in the region
Stunning view overlooking the old city of Cusco. The night lights are especially beautiful. Short walk to Plaza de Armas and the Inca ruin Saqsaywaman. Friendly and helpful family who run the hotel. Clean and tastefully decorated rooms and common areas
Stayed in September 2023
Reviewed: September 1, 2023
Mariella
United States of AmericaYou have to ask them to turn on the hot water before you get in a cold shower
Great staff, they treated as like family, breakfast was excellent even though we got up after breakfast hours. Sra Nancy super sweet and helpful.Great view from room
Stayed in August 2023
Reviewed: September 1, 2023
Jenna
CanadaWonderful people run this hotel! Highly recommend staying here and the breakfast is good. Good value for what it is. They have hot showers it just takes some waiting time. The only thing is you need to walk uphill to get to the hostal which can be tough with the low oxygen altitude but otherwise it is great with a wonderful view. Highly recommend
Stayed in August 2023
Reviewed: August 28, 2023
Fabio
ItalyBathroom
Position
Stayed in August 2023
Reviewed: August 21, 2023
Odalmav
Cayman IslandsStaff and place are great
Stayed in August 2023
Reviewed: August 19, 2023
Odalmav
Cayman IslandsEverything was great
Lovely staff, charming place close to everything
Stayed in August 2023
Reviewed: August 12, 2023
Jakob
GermanyPerfect location to visit Cusco and great view from the rooftop.
Stayed in July 2023
Reviewed: July 31, 2023
Asami
Costa RicaThe hot shower in the room where I stayed before the Inca Trail was not working so I could not take a shower before the trail. But, I could take a hot shower in another room where I stayed after the trail. So, I would say the provision of hot water is not stable.
After finishing the Inca trail, I was back at the hotel. Even though I asked for a laundry service on the day of my departure, the staff kindly accepted it and made it before my flight.
Stayed in May 2023
Wagrain, Austria
Selva di Val Gardena, Italy
La Paz, Bolivia
Bhubaneshwar, India
Bandung, Indonesia
Kigali, Rwanda
Figari, France
Sinsheim, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content