Islander Drive, Waigani, 121 Port Moresby, Papua New Guinea
#9 of 14 hotels in Port Moresby
Guests' ChoiceBased on 292 hotel reviews
7.5Cleanliness
8.2
Comfort
8.3
Location
8.5
Facilities
7.7
Staff
8.4
Value for money
7.5
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: October 9, 2022
Christopher
Papua New GuineaThe room was dirty. The bedding was smelly and aircon didn't work.
Food
Stayed in October 2022
Reviewed: October 9, 2022
Todd
Australiagood
Stayed in October 2022
Reviewed: October 6, 2022
Limlimbur
AustraliaAir conditioning in the dining area would be helpful.
All staff are exceptionally courteous and helpful.
Stayed in October 2022
Reviewed: September 21, 2022
Lavaso
AustraliaContinuous black outs. Lifts not working properly...
The breakfast was awesome. Buffet breakfast is best.
Stayed in September 2022
Reviewed: September 18, 2022
Bart
NetherlandsInternet connection is rather poor. Restaurant choice for vegetarians is very limited. Gym equipment needs maintenance. Printer in business centre was not connected to PC.
Attentiveness of staff in the restaurant. Great gym facility.
Stayed in September 2022
Reviewed: August 27, 2022
Todd
Australia.
Stayed in August 2022
Reviewed: August 17, 2022
Caroline
United States of AmericaTwo major problems but both eventually solved by the amazingly friendly and helpful staff. First was the card key lock on my door--it didn't work despite trying several cards. For 2 days, I had to find a maid whose key did work, numerous trips back to the front desk and a finally maintenance man who had to take the whole thing apart leaving me without a lockable door. It was all fixed just as I checked out! Second was the pool, which I was told opens at 7. I booked this hotel (spending much more than my usual budget) because of the pool. Not only was the pool not open at 7 but they couldn't tell me when it would be open but probably by noon--an hour after check out. Very nicely they said I could delay check out till 1pm. Long story short, the pool was finally clean at 12:20, I had a lovely swim and checked out at 1:30.
Good location, excellent security, wonderful staff, very good buffet breakfast, lovely swimming pool, pleasant garden environment, large room with comfortable bed and big bathroom, quiet.
Stayed in August 2022
Reviewed: August 17, 2022
Helen
AustraliaCentral
Clean
Stayed in May 2022
Reviewed: August 17, 2022
Helen
AustraliaClean
More central
Stayed in June 2022
Reviewed: July 31, 2022
Dilip
IndiaVery good and I always staying in holiday inn during my travel to POM.
Stayed in July 2022
Reviewed: July 22, 2022
Jerry
Australiavery good breakfast and meals served at the restaurant
Stayed in July 2022
Reviewed: July 21, 2022
Ngu
Malaysiagood n safety
Stayed in July 2022
Reviewed: July 21, 2022
Todd
AustraliaGood breakfast and location.
Stayed in July 2022
Reviewed: July 14, 2022
Mike
AustraliaDidn't have towels when I checked into the room.
Value for money
Stayed in July 2022
Reviewed: July 14, 2022
Rebecca
Papua New GuineaYou could have added in a toiletry pack like a shower cap, disposable bamboo toothbrush, and Q-tips.
Had a long day and it was so good to come to a room with clean sheets and the softest of duvets. The room was impeccably clean and loved that the aircon was not too cold or noisy. I woke up to another hectic day feeling refreshed,
Stayed in June 2022
Reviewed: July 3, 2022
Roland
Germanynothing!
Just excellent. Due to very early flight I arrived at 8.30 am. The made my room a priority-cleaning so that I could already occupy it at 10 am without any extra-cost. I was allowed to use their Gym already in the meantime! I got a voucher for a free dinner, when I had to change room for technical reasons later!
Stayed in June 2022
Reviewed: June 19, 2022
Amy
FijiI had a 3am airport transfer. I let them know the day before and it was ready when I was. Had an extra security person travel with me and the driver. Ver easy and secure.
Stayed in May 2022
Reviewed: June 15, 2022
Raga
Papua New GuineaAll was good
The bar
Stayed in June 2022
Reviewed: May 17, 2022
Lastus
Papua New GuineaService and professional approach by staff
Stayed in May 2022
Reviewed: April 29, 2024
Nigel
Papua New GuineaThe checkout time could've been longer, like through the afternoon.
Was great.
Stayed in April 2024
Reviewed: April 3, 2024
Mansorah
Papua New GuineaTheThe smell in the room, sheets and couch wasn't very well. Also things should be restored. Handles, tables etcbetc. Spots on the floor. room
The room and hotel was actually very well. The way it was secured, and the friendlynes of the staff. Also the unique location was perfect. Next to several malls. The prices was lower than many other big hotels, but still in general to high if you compare this for the price you expect more quality for this amount of money.
Stayed in April 2024
Reviewed: March 12, 2024
Pauline
AustraliaCustomer service
Location plus transport
Stayed in March 2024
Reviewed: January 28, 2024
Rawali
AustraliaThe security!
Could not enter
Stayed in January 2024
Reviewed: January 2, 2024
Jones
AustraliaThey over charged me $900+ AUD first communications were good I provided the information they requested then nothing I have sent 4 emails asking what is happening and no reply and there was 7 people included in the email
Plenty of choices
Stayed in December 2023
Reviewed: December 27, 2023
Turasamy
Papua New GuineaThe room smelt of mould, the airport transfer took an hour and a half (ostensibly due to no vehicle being available due to being broken down), and yet when we arrived at the hotel, transfer van was working, in the driveway.
Nothing. The facility was subpar, and the time to outcomes atrocious.
Stayed in December 2023
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