5400 Manuel A. Roxas Highway, Clark Freeport Zone, Pampanga, 2023 Clark, Philippines
#9 of 13 hotels in Clark
Guests' ChoiceBased on 626 hotel reviews
7.7Cleanliness
7.8
Comfort
7.9
Location
8.6
Facilities
7.5
Staff
8.5
Value for money
8.0
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Elena
Philippineswe do not check in on time, the receptionist said that the room is still on process of cleaning, then they gave us a welcoming drinks but in After six cafe it seems that they priority the ones who are paying for their drinks so we waited for almost an hour and still they did not accomodate us then we decide to leave After six
nice breakfast, nice pool and comfortable and clean room
Stayed in May 2024
Reviewed: May 2, 2024
Lovely
QatarNone at all actually,
Breakfast superb
Stayed in April 2024
Reviewed: April 29, 2024
Greg
AustraliaThe outrageous cost of getting a small amount of laundry done. Even in Sydney your cost would be considered outrageous
The Staff were very helpful and friendly In particular, Sheryl and Racha in the breakfast dining room were fantastic. Always smiling, great service and made everyone feel very welcome
Stayed in April 2024
Reviewed: April 27, 2024
Jenima168
PhilippinesNothing. The service and the rooms this time is good compared to our last stay in 2022.
Check-in, the gentleman in the reception is very nice and accomodating (Forgot his name). He makes sure that all our request are given. We were given rooms in the 1st floor and facing each other which we requested. Since the other room was not available on the time of the check-in, they let us stay in one of the rooms first and then the guy from the reception and the housekeeping manager personally brings the other room keys to us and even greeted my parents a Happy birthday and they were both given cakes. My senior parents were very happy at that time. This is our second time we stayed in this hotel and it exceeded our expectation this time. The rooms smells nice, clean and very spacious. I also noticed that the rooms are newly renovated. Breakfast Buffet is very good and all the waiters in the buffet area are very attentive. Love the food, so yummy.
Stayed in March 2024
Reviewed: April 20, 2024
Mohammad
IndiaLocation
Amenities
Stayed in April 2024
Reviewed: April 13, 2024
Jimzen
United Arab EmiratesThe breakfast chef’ are not friendly but the waiters are
Nice and comfortable hotel . Adjacent to a casino
Stayed in April 2024
Reviewed: April 3, 2024
Manuel
Philippineslocation, very professional staff. good breakfast and fast service
Stayed in March 2024
Reviewed: March 10, 2024
Princess
United KingdomA bit pricey
Amazing customer service, nurse at the clinic was so helpful and understanding. Breakfast buffet was good!
Stayed in February 2024
Reviewed: February 5, 2024
Gail
United States of AmericaPool has no water heater
The rooms and cleanliness
Stayed in January 2024
Reviewed: February 5, 2024
Reginald
PhilippinesNot of the hotel but the booking. I booked for 4 individuals hence the size of the room, but only 2 pax were booled/considered.
Overall experience was ok. The buffet is good but not much choices.
Stayed in February 2024
Reviewed: February 1, 2024
Liza
United Arab EmiratesRooms are very nice, big enough for families. Staff are very accommodating and friendly
Stayed in January 2024
Reviewed: February 1, 2024
Donovan
BruneiThe gym is quite small, I would suggest invest in a bigger fitness centre.
There was a good selection and spread of breakfast each day giving a different variety. The staff were really nice, friendly and accommodating. I really like the location as well, it's close to the town proper and also with an adjoining casino and hotel for a change of scenary.
Stayed in January 2024
Reviewed: January 22, 2024
Elisa
PhilippinesLower buffet charge for those with room accommodation
Stayed in January 2024
Reviewed: January 21, 2024
Nenita
AustraliaThe location is superb
Stayed in January 2024
Reviewed: January 15, 2024
Mckinley
United States of AmericaLittle pricey
Clean
Stayed in January 2024
Reviewed: January 12, 2024
Martin
PhilippinesNice pool and restaurant, very friendly staff.
Stayed in January 2024
Reviewed: January 3, 2024
Christine
AustraliaMany guests permitted to were their pyjamas to breakfast, which makes the place look below standard. Recommend proper restaurant attire
Great facilities and food
Stayed in January 2024
Reviewed: January 3, 2024
Jessica
SingaporePool is big but little bit outdated.
The room was very spacious and hotel well located. The slide in the pool was the highlight for my daughter.
Stayed in November 2023
Reviewed: December 26, 2023
Mariano
United Arab EmiratesBreakfast food and restaurant service not so good.
Accessible location
Stayed in December 2023
Reviewed: December 23, 2023
Noel
PhilippinesThe comfort room is just ok not excellent.
I like the set up of the room.
Stayed in December 2023
Reviewed: December 1, 2023
Chris_vanz
United KingdomBreakfast could have been better for a Westerner. There was a huge buffet and looked like a lot of choice and excellent quality, but when it came down to it there was very little Western style food. Of course, we are in Asia - so this should not be seen as a criticism of the hotel! Just didn't quite fit with my taste.
The room was excellent and exeeded expectations. Lovely balcony view over the pool, lots of space in the room, small kitchenette area which was very useful, separate sitting area and a fabulous comfortable large bed.
Stayed in November 2023
Reviewed: November 28, 2023
Chamiewong
PhilippinesWe got a free upgrade to one bedroom suite from family room 😍
Stayed in November 2023
Reviewed: November 27, 2023
Anndromede
PhilippinesWaiting time for checkout. Too long!
Value for money and the food
Stayed in October 2023
Reviewed: November 27, 2023
Victor
PhilippinesIt was a long weekend and the breakfast buffet couldn’t catch up on the turn around time and replenishment
The service of front facing personnel was excellent. Ver personal specially the hotel housekeeping, the concierge, bellboys and front desk
Stayed in November 2023
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