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  5. Reviews of Viven Hotel

Reviews of Viven Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

365 Plaza, Valdez Center, San Nicolas, Ilocos Norte, 2901 Laoag, Philippines

#12 of 22 hotels in Laoag

Guests' Choice

Review Score

Based on 100 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.1

  • Location

    8.7

  • Facilities

    6.7

  • Staff

    7.6

  • Value for money

    7.2

  • Free WiFi

    7.0

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Showing 1 - 25

  • Reviewed: May 1, 2024

    8.0
    Good value stay, recommend it for those who are not from the area and looking for something inexpensive.
    • Business trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hallways are a bit dim or unattractive. You. cant also open the windows

    Right in front of a mall and other commercial establishment so if you’re not from the area, its practical and easy to navigate. There’s also a salon inside the hotel. You can also pay upon check in unlike others that would immediately request for payment.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There's a bad smell in the room. Their beddings are not pure white, we saw brownish colors in the sides of their blankets. We're not sure if they always clean their pool. The TV has limited channels.

    We like the location of the hotel. Their service was good. Their staff are kind & approachable. Clean bathroom. Fast service from their restaurant.

    Stayed in April 2024

  • Reviewed: February 24, 2024

    8.0
    Thank you for your service,specially all the worker
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 16 nights
    • Submitted from a mobile device

    None

    Good

    Stayed in February 2024

  • Reviewed: February 10, 2024

    7.0
    Good overall. Nothing stands out that would keep me from booking again.
    • Business trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    The hotel was nice in a great location. We did not have towels in our room. The bed was comfortable. The location is worth the stay at this hotel.

    Stayed in February 2024

  • Reviewed: February 4, 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The smell. There was a really bad smell coming out from the drain of the comfort room , which is all over room..

    It was near the city center

    Stayed in January 2024

  • Reviewed: January 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location

    Stayed in November 2023

  • Reviewed: November 3, 2023

    8.0
    Good hotel near Robinson Mall Ilocos Norte
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No towel provided.

    The location is very near to Robinson Mall. Lots of restaurants nearby. The room is big and cozy.

    Stayed in October 2023

  • Reviewed: October 19, 2023

    7.0
    Good enough I guess
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Really needs to be updated, especially in that area

    The location was nice for that area, easy to get around. Overall it was comfortable

    Stayed in October 2023

  • Reviewed: October 16, 2023

    6.0
    Housekeeping staff were nice. The room was spacious. I was not happy with the water in the shower.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The shower was very slow and there was a sewer smell.

    Breakfast was not included

    Stayed in September 2023

  • Reviewed: September 1, 2023

    7.0
    overall acceptable
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights

    the aircon, not strong enough

    location is good.

    Stayed in August 2023

  • Reviewed: July 24, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 2 nights

    Great Location

    Stayed in July 2023

  • Reviewed: July 23, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    First night itched all night from bedding, lousy parking, bad location, to congested area

    Nothing

    Stayed in June 2023

  • Reviewed: June 25, 2023

    7.0
    Good for short term stay
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Ambiance

    The location

    Stayed in June 2023

  • Reviewed: April 10, 2023

    7.0
    WIfi, bfast and location are great. Comfy beds, just make sure blankets are cleaned enough.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    I travelled with 2 kids and 1 senior and they should have checked this as it was very inconvenient for us to walk up and down stairs going to/fro phase 2. they helped us carry the bags though. The beds are also comfy however we have to remove the blanket and comforter as it was very itchy. No issue for the other room that we booked.

    I like the location as it was conveniently located in front of Robinson mall, there is parking available. Fast check-in. WIFI was very fast. TV is available with cable to entertain kids. Mattress thick enough. CR is clean, there is hot and cold shower, facility is new. Breakfast is included and serving/taste was good.

    Stayed in April 2023

  • Reviewed: March 4, 2023

    6.0
    Memorable
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 13 nights
    • Submitted from a mobile device

    Breakfast good Location convenient

    Stayed in March 2023

  • Reviewed: February 27, 2023

    7.0
    Perfect for one night stay if you're just looking for a place to stay close to shops and restaurants
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    There used to be more food selections and I guess after covid they got rid of buffet. Juices, not just coffee, and maybe toast bread should be included in the breakfast plan. I am a filipino but I have beein living in the States most of my life and we expect toast bread (or some kind of pastry) that comes with coffee. I was told the hotel ran out of bread. You could increase the price per night to compensate for that. Mot of the time, it is the convenience for guests who stay in your hotel not necessarily the price. I heard animals (don't know what it was) running around the roof or on the side of the room. Don't know exactly where but it was loud early in the morning. Batchrooms bare concrete floors do not look clean as they are not waterproofed or painted. As a guest coming from the US, I expect clean bathrooms. If you take care of these things, I would come back again and again due to its location and price.

    I had been here before so I know what to expect. All better hotels were fully booked. February is a busy month for all hotels in Laoag. What i like about this hotel is the location. It is located across Robinson's Mall.

    Stayed in February 2023

  • Reviewed: January 31, 2023

    6.0
    Great location, but dated hotel.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The first room had no hot water. Staff looked at it and said we needed to run the water for 20-30minutes. After 30 minutes still no hot water, so we asked for a different room and they obliged. no hot water at the sink. Breakfast included the first morning was a coupon and a walk up the street to McDonalds, not very good. the next morning breakfast was in house and much better

    great location right across from the mall

    Stayed in January 2023

  • Reviewed: October 19, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    our room have no warm water in the shower

    The location is just across a shopping mall.

    Stayed in October 2022

  • Reviewed: September 25, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    Good, cloce to Robinsson

    Stayed in September 2022

  • Reviewed: August 1, 2022

    8.0
    Nice and clean hotel
    • Business trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Good service and clean facilities

    Stayed in July 2022

  • Reviewed: July 31, 2022

    8.0
    Excellent & friendly staff
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 11 nights

    Arranging Transport when Airlines changes flights 5 times in a day, being advised your sercice only operates to 9pm, had to arrange myself which was done then advised another change which did not work in with taxi, only leaving a few hours to sort out, Credit to Girl on reception ....she did a wonderful job & we all got to airport at 4am

    Friendly Staff

    Stayed in July 2022

  • Reviewed: June 16, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    And elevater small. Room was small

    The staff was good and location was greatsnall

    Stayed in June 2022

  • Reviewed: May 12, 2022

    6.0
    Basic room but great location, near Robinson
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night

    There seems to be ongoing construction on the third floor but luckily no noise. Just had a lot of abandoned scaffolding indoors. Also, saw some workers hastily painting the reception ceiling white. Hotel has potential but seems like it is cutting corners and struggling with maintenance/upkeep. Rooms are a bit overpriced for what you get. One tiny trashcan in bathroom. Wi-Fi is mediocre at best.

    The location was ideal and was walking distance from Robinson. Room was alright. Industrial minimalist motif but would be nice to have a desk with drawers and chairs in the bedroom. Very basic. Air conditioning was great and kept the room very cool. Shower had decent water pressure and temperature. There was parking available but doesn't look like there are many parking spots available. We got lucky, I guess. Security guards were helpful.

    Stayed in May 2022

  • Reviewed: May 11, 2022

    8.0
    Very Good
    • Business trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 2 nights

    Nothing. i always stay here when Im in Cebu for work.

    Location. It's near Ayala mall and IT Park. Starbucks across. Value for money.

    Stayed in May 2022

Showing 1 - 25

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