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  5. Reviews of TRYP by Wyndham Isla Verde

Reviews of TRYP by Wyndham Isla Verde This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4820 Isla Verde Ave.,, 00979 San Juan, Puerto Rico

#33 of 84 hotels in San Juan

Guests' Choice

Review Score

Based on 1278 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    7.9

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 1, 2024

    7.0
    Good
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The ac unit was really loud and annoying.

    Good location and clean facilities.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    Nice
    • Leisure trip
    • Travelers with friends
    • 2 Full Beds Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast at hotel restaurant was expensive for the price of $20

    Location

    Stayed in April 2024

  • Reviewed: April 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location, facilities and confort. Safety for me is a must. Very good hotel.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location. Staff was excellent. The beds were insanely comfortable.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • 2 Full Beds Room
    • Stayed 1 night
    • Submitted from a mobile device

    My room had a strange smell. My clothes felts sheets and pillows felt a little damp.

    Overall great location. Clean, staff was extremely nice and helpful.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Enjoyable stay
    • Leisure trip
    • Family with young children
    • 2 Full Beds Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room had a smell as if the air conditioning filters were recently changed or in desperate need of changing. My brother stayed in Room 612 and it had some type of moisture , not sure. Other than that, I would return

    The property and color scheme were beautiful. The pool and quick walk to the beach were perfect. Faccio Pizza was delicious every time.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    7.0
    I don’t think it’s worth the money.
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    What I didn’t like about the property is that when I initially booked through Booking.com I booked a patio with partial ocean view. Upon my arrival, the front guest told me that because I booked through a third-party app that particular room was not available, and I was forced into a room with a horrible view the back of the building and the roof of a Burger King. The room also had piles of dog food on the patio and the room also reeked of dog. We stayed one night in that room and then the next day the front desk manager Carlos was nice enough to move us to the type of room we initially booked. Rooms are also very small pictures on website can be deceiving.

    I like the location of the property a lot very close to the airport and the district and just steps away from the beach. Housekeepers were very friendly front desk staff was cool but not of all of them were very accommodating.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    7.0
    Great location, good value, just needs attention to details
    • Leisure trip
    • Solo traveler
    • King Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    I paid extra for a balcony but the balcony had no chairs, so I was unable to enjoy the balcony I paid extra for. Also, the pool does not gave towels at its location, instead - you have to ask the front desk for towels, but due to the front desk being so busy and only one agent being behind the counter, I was not able to get towels for the pool.

    Location was amazing, clean facilities and room.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Fun !
    • Leisure trip
    • Group
    • 2 Full Beds Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was expensive for the location

    Friendly staff Spacious room

    Stayed in February 2024

  • Reviewed: March 14, 2024

    8.0
    Held our luggage once we checked before our flight while we toured San Juan.
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed comfortable and great shower. Close to beach. Good restaurant on site.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    only one day of housekeeping in 5 days row

    Stayed in March 2024

  • Reviewed: March 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • 2 Full Beds Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room and the hallway smelled musty.

    The rooms were comfortable, and the hotel was modern.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • 1 king bed, 2 bump beds, Family Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    No room service from restaurant at hotel

    Comfy beds.

    Stayed in March 2024

  • Reviewed: February 24, 2024

    8.0
    Nice by airport
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We got stuck in an exercise room - did not want or request exercise room - there was a huge treadmill in our room that was in the way - was quite a pain - would have preferred to have a chair there Breakfast was pretty expensive- restaurants were closed most of the day

    Nice place, pretty hotel, outdoor pool - good price / value Close to airport - walking distance to a beach

    Stayed in February 2024

  • Reviewed: February 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 7 nights

    The bar area could have stayed open longer and the price for the breakfast was a little high for what was served.

    How close it was to everything. We walked most of the time instead of always driving.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    9.0
    Nice front desk staff!
    • Leisure trip
    • Solo traveler
    • Superior Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    A bit far from cruise terminal.

    Nicest front desk staff. Good location if you want to get to the beach. Cheerful rooms.

    Stayed in February 2024

  • Reviewed: January 24, 2024

    8.0
    It was a great time
    • Leisure trip
    • Travelers with friends
    • 2 Full Beds Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Had to pay for parking

    Close to the beach and airport

    Stayed in January 2024

  • Reviewed: January 18, 2024

    9.0
    Great place to stay near the airport before flying home. NIcest place we stayed in Puerto Rico.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    The bathroom light and fan come on automatically when you walk in. The fan is very loud, so a middle of the night bathroom visit is likely to wake your roommate. Couldn't just turn on a light without the fan.

    The furnishings were great, the bed comfy, even the paint and decor was nicely done, not slapped on and banged up like other places in same price range.

    Stayed in January 2024

  • Reviewed: January 17, 2024

    8.0
    Good property for the value and not far from the airport.
    • Leisure trip
    • Family with young children
    • King Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The elevators were slow. I almost missed my Uber because the elevators took too long. The staff was not helpful and did not give me a rundown of the facility and other items for my stay. The breakfast buffet was overpriced. The restaurant/bar had inconsistent hours.

    The property was nice and good value. The rooms looked updated and were comfortable. The balcony was very nice with a great view, but wished there were a couple of chairs, so one can sit outside.

    Stayed in January 2024

  • Reviewed: January 10, 2024

    7.0
    Everything was good but didn't do a completer breakfast.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    Only the breakfast, not comped

    The room was good and clean the pool was nice and the beach was very nice.

    Stayed in January 2024

  • Reviewed: January 7, 2024

    7.0
    Great staff but there is room for improvement
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 4 nights

    There was a false alarm that went off. The guests were not notified that it was false or if it was safe to go back to the building. The staff did not event check that the fire escape exits were properly closed after we all came back to our rooms. I had to make sure that it was closed properly. This is poor management and preparation in case there is an emergency. I was also on the 8th floor and there was a loud party upstairs. I had complained about the noice and was told it would end at 10pm. It did end on time but I would have appreciated a warning in advance that there would be some noise. I would also appreciate a better upkeep. There was a hole in my headboard and was given a frayed foot towel. The towel quality was poor and no lotion was available.

    Staff were really friendly and helpful and the rooms were comfortable. There are two restaurants in the lobby level, which were good and convenient, especially since immediate places nearby are not nice. My room view was great!

    Stayed in January 2024

  • Reviewed: December 4, 2023

    8.0
    We enjoyed our our stay overall. The hotel and room were clean and met our standards. The lobby was beautiful and inviti
    • Couple
    • 2 Full Beds Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The cleaning products used left a very strong ammonia scent which was off putting. The breakfast buffet food was cold and not worth what we spent.

    The room looked just like the pics on the site

    Stayed in October 2023

  • Reviewed: November 30, 2023

    9.0
    Great family room option close to the airport.
    • Business trip
    • Family with young children
    • 1 king bed, 2 bump beds, Family Suite
    • Stayed 1 night

    The internet was slow. Devices dropped off a few times. However, it was manageable for the short time we were there.

    Front desk staff was helpfully bilingual. Requested more towels for a family room which was easily accommodated. My kids loved the bunk beds in the family room. It was very clean. Air conditioning worked well. We were very pleased with our stay here prior to catching an early morning flight.

    Stayed in November 2023

  • Reviewed: November 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • 2 Full Beds Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Wish they had

    No

    Stayed in November 2023

Showing 1 - 25

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