Locker has problem so you can only leave your things beside staff for safety as box does not lock with different lockers but they told we are working on it and will fix it which I guess can take time and it is important and urgent point for safety but in general it is good hostel with good facilities.

Location, cleanliness, staff, facilities

Stayed in June 2024

Very good stay experience! The bed is very comfortable, the interior is very clean, and there is always a faint smell of air freshener in the air, which may prove that it is cleaned frequently. The front desk staff is also very good. And the location must be said to be very good. It is not far from the subway exit and can be easily found. It is convenient to find Aldi within 5 minutes from where I live. Overall, if I come to Lisbon next time, I will choose this place again!

Stayed in May 2024

The price. We paid more than double the standard rate just because Taylor Swift was in town. We weren’t even there for the concert. We felt gouged on the price.

The rooms and linens were very clean. Overall the facility was generally well kept. The beds were comfortable and the hotel was quiet inside at night.

Stayed in May 2024

- under-bed lockers make a lot of noise, which can be disturbing at night, particularly to light sleepers - I couldn't get a padlock for my locker, so I had to sleep without locking my things for 2 nights - I don't like that; I was told that a padlock would be available in the morning (because someone would return it when they left the hostel), but it wasn't; so I encourage anyone interested in this hostel to bring their own padlock - also, if I remember correctly, they charge 2 euros for storing your luggage after you check out (maybe they inform you about this on the website, I didn't have time to read it all) - this is the first time I've come across something like this, and I travel a lot; it's not a lot of money, but it's still surprising - sometimes you wait for ages for a lift to take you upstairs...

clean bedding, clean rooms and bathrooms, friendly staff, very good location in a safe area

Stayed in May 2024

it is clean

Stayed in May 2024

Bathroom was not small but the toilet area was extremely tight. One of the two lifts didn't work all three days we were there which lead to the other lift beeing in use all the time. It took forever

Very clean, good location

Stayed in May 2024

Great location- close to the metro. Grocery Store right around the corner. Great rooftop bar area. Staff were super friendly and helpful. Not the cheapest hostel but well worth it for safety and comfort.

Stayed in May 2024

Only one elevator working , had some times that have to walk through stairs to the 4th floor or to the floor , the taps annoy me have to press every minute to have water running specially on bath

Very central I can access to train, bus or metro easy , the beds very comfortable, very clean , not expensive

Stayed in May 2024

There should be a check that people are bringing unwanted guests in the rooms. On the last day there was a guy, who brought some random girl in the room to have sex in the middle of the night. I was not able to sleep properly.

Everything was very clean and tidy and really well managed. i would like to stay again.

Stayed in May 2024

The locks on the lockers did not work so they wouldn’t properly shut, which made us feel very nervous. Also they serve drinks on the rooftop bar but every time I went up there, the bar had no attendant working so we were never able to get drinks. The back alley behind the building leads straight to downtown but felt a little sketchy at night.

I liked the curtains on the bed, very nice lounge areas and rooftop terrace. The space was very nice and pretty. The location was also great! A short walk to all the popular tourist destinations.

Stayed in May 2024

Rooms felt very small for how many beds they had. If I needed to access my storage under my bed, I had to pray no one came in the door.

The staff were so helpful, kind and patient.

Stayed in May 2024

It wasn't the most comfortable or practical in terms of sockets, lights etc.

Very clean, friendly staff and amazing location

Stayed in April 2024

The bathroom smelled like sewage.

Stayed in May 2024

Didn't like the level of security of private property. there are no keys to lock the lockers, each guest should be provided, but there are only a couple of keys. The staff says that it is safe to leave the belongings, but there is a girl standing next to the police who was robbed. Staff should not lie, but tell the truth.

I liked the hotel itself, beautifully decorated. The location is fantastic. Cleanliness. There is a nice seating area, a dining area. There is a bar upstairs. I really liked the place.

Stayed in May 2024

No kitchen facility so constantly having to eat out (not my bag at all). The noise from the main road was intense both at night and with the trash collections in the morning - windows were kept open as the room gets unbearably stuffy with 6 sleeping bodies (can't imagine how it is in bigger dorms). The light sensor in the female shower doesn't like it when you're still so you need to move like Lady Gaga to keep it on - I recommend Poker Face.

Great room (I was in a 6-bed female dorm), beds were good and the 2x power sockets, light and privacy curtain (and little storage nook) were perfect. Signing onto the WiFi is easy and I could still get work done. The water in the showers and sinks were always hot and once you know your way around there are enough toilets even with the morning rush at times. The location is great to access the metro nearby as well as immediate restaurants from the front door. There's also a little Aldi round the corner. The rooftop space and view is gorgeous!

Stayed in May 2024

Breakfast was not well organized.

Accessible to metro, busses, branded shops, restaurants , tourist attractions.

Stayed in May 2024

A big well equipped dining/ kitchen / social space....... And no sink. No sink, no tap 🤷

Good location, efficient check in, big dining/relaxation space. Privacy curtains on each bunk. Perfectly fine for a city centre hostel

Stayed in April 2024

you have to wait a while to check in because there are many who want to check in. I waited about half an hour, maybe more. I had a private bathroom with a shower but unfortunately until late at night every day I heard the shower in the shared toilets.my girlfriend didn't mind the noise from the shower it bothered me a bit but since I came home tired I could sleep.

because i have traveled a lot this hostel is better than many 2 star hotels. friendly and helpful staff 24 hours!!! comfortable bed clean room our towels were changed every day. very close to the center. near metro and city bus stops. safe area. Rich breakfast.

Stayed in May 2024

Due to too many investment projects, Lissabon is unfortunately ridiculously expensive when it comes to hotels and hostals.

Stayed in April 2024

That people can come into the shared rooms at all hours of the night. We had a young man come in our room and shine the light in my husband’s bunk asking what bed he was in. I think he had the wrong room as it was our third night there. Then a staff member came back up with him and woke us up again and said we didn’t check in? Like I said already there for 2 nights previously. We mentioned it in the morning and they were nice enough to comp us for breakfast but it was a very unrestful night.

Location was great! The hostel was clean and the staff were helpful.

Stayed in May 2024

I dislike the shower with the push timer knob the shower water also very low pressure / small. They ask for 6 Eur for deposit and charged me 2.5 Eur for left luggage after checkout time

Love the location, walking distance to almost all city points of interest. Very near to the tourist spots. Awesome facilities, staff was awesome and love the common space at Mezzanine floor

Stayed in April 2024

I made reservation for 8 beds female room. They upgraded me for 4 beds female room. But at the end it was 4 beds mixed. I woke up late in the night with male voices. That was not nice. The room was to hot The shower and the bathroom were not really clean.

Localização.

Stayed in May 2024

It was really noisy at night.

It was very clean. The staff was very friendly and nice.

Stayed in May 2024

The location is not one of the bests spots in Lisbon, because is a bit far from downtown. Besides, there is a subway station really near the hostel. But the worst part of the experience is that they don’t have a kitchen to you prepare your own meal, or fridge to keep your stuff.

The hostel is clean and comfortable. Staff is super friendly and professional.

Stayed in April 2024