Reviews of Hotel Botanico This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Rua da Mãe de Água, 16-20, Santo Antonio, 1250-156 Lisbon, Portugal
#172 of 391 hotels in Lisbon
Guests' ChoiceReview Score
Based on 733 hotel reviews
8.5Score breakdown
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Cleanliness
8.9
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Comfort
8.7
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Location
9.1
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Facilities
8.3
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Staff
9.5
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Value for money
8.6
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Free WiFi
9.2
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Reviewed: April 30, 2024
Alan
Canada1 review7.0“If you’re in Lisbon to take in everything the city has to offer then this is a good location.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
No ice machine for the guests to access.
Location was great. Walking distance to numerous restaurants and bars, shopping and sight seeing. The hotel staff were friendly, polite and helpful.
Stayed in April 2024
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Reviewed: April 29, 2024
Clohessy
Germany1 review9.0Wonderful- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
The decor, but we only slept
Location and the beds very comfortable
Stayed in April 2024
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Reviewed: April 27, 2024
Albert
France21 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Group
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
The staff
Stayed in April 2024
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Reviewed: April 27, 2024
Stoddard
United States of America2 Reviews9.0“Would stay again”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 5 nights
- • Submitted from a mobile device
Staff where super friendly and helpful
Stayed in March 2024
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Reviewed: April 26, 2024
Madison
Australia1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Very convenient and easy accomodation. Staff were very very friendly and helpful with directions and any other needs we had!
Stayed in April 2024
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Reviewed: April 26, 2024
Bas
Netherlands1 review10Exceptional- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Very friendly staff, great location!
Stayed in April 2024
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Reviewed: April 25, 2024
Desrie
Ghana1 review10Exceptional- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 6 nights
- • Submitted from a mobile device
The staff were super, especially those at the front desk
Stayed in April 2024
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Reviewed: April 21, 2024
Nick
United Kingdom3 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
It would have been nice to have a kettle in the room. Everything else was great.
Staff were friendly & helpful. Rooms were cleaned regularly
Stayed in April 2024
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Reviewed: April 20, 2024
Karlijn
Netherlands1 review9.0Wonderful- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
The man at the desk
Stayed in April 2024
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Reviewed: April 19, 2024
Kenneth
United States of America1 review10“Comfortable rooms in the heart of Lisbon with very friendly and knowledgeable staff”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
It’s located at the top of a steep hill that does get tiring to walk up repeatedly.
The staff was extremely welcoming and provided a lot of useful information about visiting Lisbon.
Stayed in April 2024
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Reviewed: April 15, 2024
Stavraki
Greece1 review9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Triple Room
- • Stayed 3 nights
- • Submitted from a mobile device
The location is very good The staff very kind(and this was not usual in lisboa) And the room except from cozy Was very very very clean They make our vacations better!!!
Stayed in April 2024
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Reviewed: April 15, 2024
Stephane
France18 Reviews5 helpful votes7.0Good- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
good Wellcome!
Stayed in April 2024
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Reviewed: April 9, 2024
Nicholas
Australia11 Reviews8.0“Superb location and great value for money”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Some flooring works which were noisy - work had to be done just would have preferred to have been told in advance rather than stumbling upon workmen literally right outside our room. However we understand that they are refurbishing the hallways and this needed to be done.
Staff are excellent , extremely welcoming and helpful . The hotel is very clean and it was great to have a hair dryer in the room. Location is perfect a short walk down hill to a beautiful park and a little further is the bustling Avenue de Liberdad , we loved to location and it is extremely close to the metro and train station.
Stayed in April 2024
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Reviewed: April 8, 2024
Raquel
Brazil7 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 4 nights
- • Submitted from a mobile device
Staff
Stayed in April 2024
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Reviewed: April 8, 2024
Oscar
Sweden1 review8.0“Like a 1967 vacation.”- • Business trip
- • Group
- • Double Room
- • Stayed 3 nights
Small lifts. But hey, don't change that! It's part of the place's DNA.
Loved the old school greeting with a true reception, being handed a physical map of the city and the friendly attitude. Brings to mind travels with my parents.
Stayed in April 2024
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Reviewed: April 5, 2024
Staltari
United Kingdom8 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
Exactly as advertised. Neat and affordable in the centre of Lisboa.
Stayed in January 2024
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Reviewed: April 3, 2024
Alejandro
Belgium9 Reviews10Exceptional- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 6 nights
- • Submitted from a mobile device
Nothing that I would consider important.
The staff were very friendly and helpful guiding us in activities and visits. Also showed on the map all the areas we must not miss upon our arrival. Close to the upper bairro with many restaurants and bars to choose from. Also at a couple of bocks to the avenue Liberdade which is the main one going to the rossio station. Great attention.
Stayed in April 2024
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Reviewed: April 3, 2024
Nemanja
Serbia5 Reviews1 helpful vote10“We had a pleasant stay.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 7 nights
- • Submitted from a mobile device
The facilities are a little outdated, but it is spotless clean and eveyrthing is functional.
The location is perfect, the main city squares are very near, as well as the main pedestrian street and the main boulevard. The main train station is also a few minutes from the hotel. The staff is extremely helpfull and friendly(especially Ricardo) and they will help you with anything you need, and will show you on the map all things you must see. The bed is comfortable, and the room is cleaned every day. We had a safe in our room, which is always a good thing.
Stayed in April 2024
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Reviewed: March 31, 2024
Mark
United States of America1 review10“We were happy with our experience and would stay at Hotel Botánico again.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
The hotel was clean and very well maintained. The concierge and House keeping did a fantastic job to make sure we felt welcome and comfortable. We arrived in the evening and as we checked in, we were offered a small complementary glass of port wine. Such a nice touch. I would stay at Hotel Botánico again.
Stayed in March 2024
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Reviewed: March 25, 2024
Tim
United States of America10 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Group
- • Triple Room
- • Stayed 1 night
The room was very clean and the staff at desk very friendly and helpful with information and directions.
Stayed in March 2024
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Reviewed: March 22, 2024
Michael
South Africa15 Reviews3 helpful votes8.0“Great, pity about the maintenance though”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
I understand the need for maitanance and the hotel is commended for continuous improovement. I was the unlucky one to have the room just below where the work was being done, i.e. drilling, hammering, etc. This was not acceptable. That being said, they stopped around 17h30, but stated at 08h00. Although they arranged that heavy duty work start later in the morning, at 08h00 you could hear the guys working, which means you can't sleep in too much.
Over all the hotel is very nice, for its class. Nice space in the room and many windows, clean, stable fast wifi, and good noise control. Staff were great and helpfull. I would return for sure, with caution on the maintenance noise etc.
Stayed in March 2024
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Reviewed: March 17, 2024
Carol-sue
Germany1 review8.0Very Good- • Business trip
- • Group
- • Twin Room
- • Stayed 3 nights
Staff at the reception was very friendly and knowledgeable
Stayed in March 2024
-
Reviewed: March 16, 2024
Donna
United States of America2 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 2 nights
I had the "do not disturb" sign on while I was out of my room, yet housekeeping came in and tidied the room. I felt disrespected that my request was not honored. This may be a cultural misunderstanding.
The location was perfect for what I wanted to do and see. The staff was very kind and helpful. The room was clean and suited my needs, I liked being on the fifth floor above the street noises. Even though my room was next to the elevator I barley noticed. I would stay here again.
Stayed in March 2024
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Reviewed: March 11, 2024
Mojca
Slovenia25 Reviews1 helpful vote8.0“Great location”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Location, lift
Stayed in March 2024
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