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Reviews of Cruz Apartments

Rua Rodrigues Sampaio 160, Santo Antonio, 1150-282 Lisbon, Portugal

#169 of 3,474 vacation rentals in Lisbon

Guests' Choice

Review Score

Based on 174 apartment reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    9.2

  • Staff

    9.4

  • Value for money

    9.1

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 4, 2024

    10
    Great place and personnel!
    • Leisure trip
    • Group
    • Three-Bedroom Apartment with Terrace
    • Stayed 9 nights
    • Submitted from a mobile device

    Kitchen appliances operation not familiar with had to be explained by Portuguese people.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, friendly helpful staff.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    10
    Fabulous stay and great staff. Apartment and facilities were excellent
    • Leisure trip
    • Travelers with friends
    • Five-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Size and cleanliness

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Terrace
    • Stayed 4 nights
    • Submitted from a mobile device

    Air conditioning didn't work in 2 bedrooms

    Trouble with air conditioning was annoying but otherwise great location, friendly staff and enjoyed having terrace .

    Stayed in April 2024

  • Reviewed: April 11, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Five-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Wish we could've stayed longer

    Great welcome, clean, well organized.The best serviced apartment experience by far! My family absolutely loved it!

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Great location large apartment
    • Leisure trip
    • Group
    • Five-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Sound - other guests talking in other apartments or outside at night - thin walls not good sleep. People overhead in shoes also woke us in some rooms

    Great location for a group of friends to stay together in one apartment

    Stayed in April 2024

  • Reviewed: March 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom Apartment with Terrace
    • Stayed 6 nights
    • Submitted from a mobile device

    Being on the 5th floor, we enquired about the security exit door, which was locked on 1 of the terraces. realised afterwards the fire brigade was just in the street behind! Should be fine, in case of emergency!

    Great location and great apartment. Kitchen was well equipped, large bathroom too. Bedrooms were spacious, and we enjoyed also both terraces in the morning and at night... Very helpful staff have facilitated our little needs for information, taxi and storage after checking out.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    10
    Brilliant apartment
    • Leisure trip
    • Group
    • Five-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    It was all great

    Excellent property for a larger group. Plenty of space Good location with supermarkets near by a few restaurants and then a 25 min walk to the main centre. Taxi very reasonable price too Large bedrooms , comfortable beds and clean throughout

    Stayed in March 2024

  • Reviewed: March 12, 2024

    10
    Superb stay in fantastic accomodation
    • Leisure trip
    • Travelers with friends
    • Five-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean, well equipped, great location and superb staff.

    Stayed in March 2024

  • Reviewed: February 29, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Five-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Everything

    Stayed in February 2024

  • Reviewed: February 23, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Five-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    We've loved how big the whole apartment was Central location The apartmebt was very clean and friendly staff

    Stayed in February 2024

  • Reviewed: January 26, 2024

    10
    Really enjoyable stay to see Lisbon, would come here again
    • Leisure trip
    • Group
    • Three-Bedroom Apartment with Terrace
    • Stayed 5 nights
    • Submitted from a mobile device

    Some areas weren’t well cleaned - some hairs around the place, some kitchen utensils not fully clean etc

    Balconies were cute, great location, spacious rooms

    Stayed in November 2023

  • Reviewed: January 24, 2024

    8.0
    It's on my favourites list!
    • Leisure trip
    • Travelers with friends
    • Five-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Unfortunately 2 out of the 4 bathrooms were not properly cleaned and there were some residues on the bath, shower and toilet bowls and hair, dirt on the floors. We had to take care of that with some disinfectant. Please take more care the next time.

    Location was very good. We could easily explore both the old and new parta of the city. Right above a Europcar car rental service, was awesome to have the opportunity to rent a car for one day very easily and go out to Cabo Da Roca. Appartment has everything. Is huuuuge, spacious, nicely designed and welcoming. Kitchen had plates, cutlery and drinking glasses. There were two separate living room areas, looots of space and friendly. The staff was very kind, polite, knowledgeable and friendly, thank you!

    Stayed in January 2024

  • Reviewed: January 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Five-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Very large space and the stuff are good. Easy communication

    Stayed in January 2024

  • Reviewed: January 12, 2024

    10
    Excellent place to stay in Lisbon
    • Leisure trip
    • Family with young children
    • Five-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The power supply keeps on tripping off.

    Everything. The place was huge. The staffs were very friendly, helpful and attentive.

    Stayed in January 2024

  • Reviewed: December 24, 2023

    10
    Great apartment for a big family or group!
    • Leisure trip
    • Family with young children
    • Five-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Just as advertised and expected. Comfy beds. Nice hot showers. Washer and dryer work great. Kitchen has plenty of dishes. TV allowed Netflix log in, which we loved. Apartment layout is great for a large group! Super nice and helpful hosts here :)

    Stayed in December 2023

  • Reviewed: December 4, 2023

    9.0
    Cruz Apartments we will be back soon ❤️
    • Leisure trip
    • Family with young children
    • Five-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    N/A

    Was 10 of us the size of the apartment was perfect. The location was great also. Had everything we needed for the 5 days we stayed.

    Stayed in December 2023

  • Reviewed: November 26, 2023

    9.0
    Great appointment for our group of 11.
    • Leisure trip
    • Group
    • Five-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    The shower space is kind of small.

    Big and cozy space. The bed is comfortable. Location is great and close to luxury shopping.

    Stayed in November 2023

  • Reviewed: November 9, 2023

    9.0
    A comfy, spacious appartment
    • Leisure trip
    • Family with young children
    • Five-Bedroom Apartment
    • Stayed 3 nights

    The wi-fi did not work in all the rooms.

    Very spacious apartment, all the amenities for a city stay. Clean bathrooms, well-sized bedrooms, very spacious living room area and kitchen.

    Stayed in November 2023

  • Reviewed: October 29, 2023

    10
    Absolutely brilliant
    • Leisure trip
    • Travelers with friends
    • Five-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    We loved everything about the property

    It was massive and loads of space for 10 of us. Everything we needed was there and it was very very clean. Ideally situated for sightseeing snd shopping

    Stayed in October 2023

  • Reviewed: October 24, 2023

    10
    Absolutely perfect, we were all together having fun, so much space, short walk 15/20 mins to tha main part of town,
    • Leisure trip
    • Group
    • Five-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing…. Would definitely recommend Cruz apartments. The staff are exceptional too so helpful, and even polite when they told to quieten down cause we were having so much fun!!! Really made out weekend girls trip amazing.

    So spacious, luxury, modern, so clean… was really exceptional

    Stayed in October 2023

  • Reviewed: October 18, 2023

    9.0
    Cruz Apartments will meet your large group needs.
    • Leisure trip
    • Group
    • Five-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    The washer and dryer were much needed due to extensive traveling and we needed assistance understanding how the washer worked the best (we didn’t know where they had the info in the apartment ). The dryer, however, was frustrating. As much as we tried to have the clothes not super wet it took literally hours and stuff would get very hot and steamy. We checked the lint trap and ultimately we needed a drying rack to expedite things. I recommend you get a thorough checkout on them and be prepared for the dryer to under perform. The wood floors, lovely, but I think the pachyderm family were staying above us!

    The apartment was wonderfully spacious for our group of nine (5 bedrooms and 3.5 baths). It had plenty of room for everyone not to feel claustrophobic and everyone quickly found their favorite niche. The place where you checked in were very responsive to requests or problems. There was some flexibility given to us to have a 1 day earlier checkin (reasonable amount) for some of the group and a late checkout fee for an 8 hour flight delay. The kitchen was great and there was a grocery store close by. Uber rides were easy from the locale as was the walk to the metro.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    10
    Fabulous stay
    • Leisure trip
    • Group
    • Three-Bedroom Apartment with Terrace
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing to dislike.

    Quiet location with views towards the city from the two private terraces. Spacious and very comfortable accommodation. Clean, modern facilities, air conditioning in all rooms.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Five-Bedroom Apartment
    • Stayed 5 nights

    A view minor things. E.g. no space in one of the bathrooms to leave your towel and personel belongings.

    The appartment offers enough space for 10-12 people in a very nice atmosphere. Everything we needed was available. Supermarket for breakfast was around the corner. Metro and buses only a few minutes away. And the contact to the team was very kind and helful!

    Stayed in October 2023

Showing 1 - 25

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