It is comfortable hotel with all the requirements needed for a 3 star. Good wifi and reception 24hrs.

Stayed in January 2024

Very poor and the same breakfast

Pool, room, personnel on reception,….

Stayed in October 2023

No air conditioning. Noisy if you keep the window opened.

Location

Stayed in July 2023

I'm not sure if the price was hiked due to the fact most flights were cancelled that day. The price we paid we would not pay that if we were to book a holiday. The room was extremely hot, we asked for a fan, first fan did not work, the second did. Could not fault the staff they were very good. The bed was very comfortable. Overall it is in a nice area, but ok for one night.

It was close to restaurants and bars. Our flight was cancelled due to it being windy, we had to stay another night in Madeira.

Stayed in June 2023

The furniture , closets need to be updated .

Good location in the center of Funchal .

Stayed in February 2023

Nice spacious apartment in a great location. The reception staff were very friendly and helpful. We had a great balcony with a sea view (we even spotted whales blowing from the balcony!) We did have a few nocturnal tiny ants in the bathroom but easy to sort.

Stayed in January 2023

Breakfast could be improved, a variety of food was very basic, restaurant was located just outside the main reception - which would be ok if food was more inspiring.

Room and customer service were excellent -a roof top pool was a great bonus with a really good view. Viktor at the reception was a fantastic host, very friendly and helpful at all times - thank you

Stayed in December 2022

close to port

Stayed in December 2022

The hotel is well located and it was very clean and comfortable.

Stayed in June 2022

Problems with the pool for almost the whole of our entire stay. Poor breakfast -- small selection and still the same food.

Pleasant accommodation, great and helpful staff.

Stayed in July 2022

cooker did not work, overall quite dated

location

Stayed in June 2022

Everything was very satisfactory and the location was good. There was a very good restaurant next door and next door to that was a convenience store. I would certainly use the hotel again and would recommend it to friends.

Stayed in June 2022

Location is fantastic!

Stayed in May 2022

We needed an accomodation for 1 night close to the ferry terminal and it perfectly suited our needs. Short walk to the nearest bar/restaurant

Stayed in December 2021

Breakfast is fresh, but very basic. No hot food. Ants everywhere (they had a highway through our bathroom). Electricity outlet only on one side of the bed. Minor repairs needed (runny toilet flushing).

Nice helpful staff.

Stayed in December 2021

close to the Harbour and everything else. nothing to complain about.

Stayed in December 2021

There was no washing-up liquid in the kitchenette, which you would expect. Also we had booked a 3-bed room but it was obviously a 2-bed room with and extra bed.

The location was really good and the room was absolutely okay. The ppol is very small - but it is a pool and our daughter enjoyed it. Overall, we were pleased with our stay. It was very good to have a kitchenette and there are also plenty of nice restaurants around the corner.

Stayed in November 2021

Some receptions could speak only very bad English and were not able to help me with my requests.

Perfect value. Perfect location. The room was a bit old / shabby, yet pitch perfect clean, and definitely worth the money I paid. I just loved the roof sun terrace and the pool.

Stayed in April 2021

The kitchen was a little in the small side, but had the essentials. There were quite a lot of tiny ants in our room. However it didn’t affect our stay.

We had a lovely view from our sunny balcony and the location the perfect distance from the city centre.

Stayed in March 2024

Location and staff

Stayed in February 2024

The room doesn’t have any air conditioning or fan and even in the middle of the night was unbearably hot. We left the door to the balcony open in order to get at least some fresh air in but it didn’t help at all, it got just noisy from the street sounds, and we basically couldn’t sleep the whole night. This was the major minus for us.

The staff at the hotel and the two men we were dealing with at the reception were very kind and helpful and were really trying to assist us with everything. The room was clean and as shown on pictures so did the pool on the rooftop. The location is perfect, especially if you need to take the early morning ferry to Porto Santo - its really just 5 min by foot from the hotel.

Stayed in October 2023

This review is hidden because it doesn't meet our guidelines.

Would benefit from air conditioning

Good location. Friendly staff.

Stayed in September 2023

very small balcony, ventilation in the room is very bad,

bed and bathroom are okay Location is fine Good Portuguese restaurants in the neighborhood

Stayed in August 2023