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Reviews of Portus Cale Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Av. da Boavista,1060, Lordelo do Ouro e Massarelos, 4100-113 Porto, Portugal

#131 of 223 hotels in Porto

Guests' Choice

Review Score

Based on 196 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    8.5

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    8.8

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Showing 1 - 25

  • Reviewed: April 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A gym would have been nice.

    Staff were very helpful and the hotel was in a good location for a variety of tourist activities.

    Stayed in April 2024

  • Reviewed: February 1, 2024

    8.0
    We enjoyed
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Extra Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Services like tea, coffee, shampoo

    Room, staff, location

    Stayed in January 2024

  • Reviewed: December 3, 2023

    8.0
    Great place for business and pleasure in Porto
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Clean and very friendly

    Stayed in December 2023

  • Reviewed: November 9, 2023

    7.0
    Great hotel and location. Need to promote service and local amenities and transport more.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bed very firm so not to my liking. Could also do with firmer pillow option. No restaurant in hotel but two next door. But would have liked to be told this at check in. Good public transport near but again would be nice to be told this at check in...especially with road works on road. Bar area is nice and female server lovely. But could be promoted a but more or enhanced so you don't feel you are sitting in reception.

    Breakfast good but expected famous Pastel De Nata and none available. Staff very friendly Price for use of minibar very good and not usual rip off of other hotels. Later check out than other hotels which is great and option to hold bags at no extra cost for late flights. Delta instant coffee in room is awful but breakfast and camomile tea is lovely -just not left every day.

    Stayed in November 2023

  • Reviewed: November 5, 2023

    8.0
    We only had a short stay, hotel was lovely , very clean and staff are very helpful. 10 min taxi ride to the river althou
    • Leisure trip
    • Group
    • Standard Twin Room with Extra Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    No a huge variety of food for breakfast

    Clean, friendly helpful staff

    Stayed in November 2023

  • Reviewed: October 31, 2023

    7.0
    Our stay was generally good, met our needs adequately.
    • Leisure trip
    • Group
    • Standard Twin Room with Extra Bed
    • Stayed 4 nights

    One drawback was the hotel's location, which was somewhat distant from the city center/main attractions. It was a 40-minute walk to the center, which we didn't mind, but it was notable that it was raining most days when we visited, making the walk less convenient. However, this was not a surprise to us, as we were aware of it when booking, and we primarily used taxis as a group for transportation to the center. Another issue was the comfort of the bed. The bed felt old and uncomfortable, with a noticeable sinking feeling, suggesting that the mattress needed replacement. Additionally, the breakfast options were somewhat limited. Personally, this didn't significantly impact my stay, as I typically have a small breakfast with coffee. Moreover, there's a cafe conveniently located right next to the hotel, offering an alternative breakfast choice. It's worth noting that the hotel only provides shower gel, so be sure to bring your own shampoo and conditioner.

    During our stay at the hotel, we were primarily out exploring, so we didn't spend much time in the facility. However, the hotel met our needs adequately. Although the hotel lacked a restaurant, it didn't negatively impact our stay as we frequently dined at nearby restaurants or in the city center. The surrounding area offered multiple dining options. Additionally, there were nearby markets and shops that were convenient. We had limited interactions with the staff, but the little contact we had was positive, with a friendly and accommodating receptionist during check-in. The room was cleaned daily, and the hotel featured a small bar that stayed open until 1 am, where we enjoyed a couple of drinks on our first night. The hotel offered good value for our money.

    Stayed in October 2023

  • Reviewed: October 27, 2023

    7.0
    Disappointed
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Extra Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There is mold on the shower floor. There is no unloading zone, you have to double park to get our luggages from our van. Far from Old Town.

    The room and bathroom is a good size. The front desk staff is friendly.

    Stayed in October 2023

  • Reviewed: October 26, 2023

    9.0
    Porto’s hotel
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Extra Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Dont have any

    Good location, very clean, recommend

    Stayed in October 2023

  • Reviewed: October 21, 2023

    8.0
    A convenient stay close to the big conference hotels
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights

    The lifts are very small and you need to wait for them. The bathroom was old and you could see little dark bits in the shower. They also had computer trouble that took several minutes when we tried to check out.

    The breakfast was good and the cleaning in general worked (one day the cleaner had been in a hurry and it was not ideal, but the next day it was fine again). We asked for a quiet room and we got one.

    Stayed in October 2023

  • Reviewed: October 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Not the fault of anyone but at the time of visit to hotel area there was all kinds of major construction.

    Porto was beautiful downtown the metro was helpful.

    Stayed in September 2023

  • Reviewed: September 30, 2023

    8.0
    Great Value for your money .
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights

    For Breakfast, I wish more fresh fruits.

    The Hotel is just a short walking distance from the Metro and 10 minutes away by car from the city's old town and port wine houses. The staff was very helpful. Breakfast was OK.

    Stayed in September 2023

  • Reviewed: September 27, 2023

    8.0
    One night stop prior to going to Lisbon
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Difficult to get over to campanha Station. Hotel organised a taxi. 25euro which was expensive.

    Good location for our needs. Near the Mercado do Bom Sucesso for dinner.

    Stayed in September 2023

  • Reviewed: September 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Twin Room with Extra Bed
    • Stayed 3 nights

    Too far from the downtown area but nothing that a 30 minute walk couldn't cure. We booked it there because it was close to our car rental pick up upon our departure from Porto.

    Staff was extremely courteous and helpful with suggestions. Room was comfortable and breakfast was more than enough.

    Stayed in September 2023

  • Reviewed: September 23, 2023

    8.0
    Convenient location and very good value for money.
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, great location, spacious bathroom.

    Stayed in September 2023

  • Reviewed: September 15, 2023

    8.0
    Good hotel for a short stay on the city
    • Business trip
    • Solo traveler
    • Standard Twin Room with Extra Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The only down side was the maintainance of the shower, which for me is a big downside. In addition, I came alone and the room was set with additional third bed, so it wastoo crowded.

    Staff were nice. Room was comfy.

    Stayed in September 2023

  • Reviewed: September 14, 2023

    7.0
    Excellent value for money, good location.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights

    Room spacious and very clean. Well maintained. Staff vey helpful and friendly. Room quiet with no disturbances. Good location for getting into City and very good local restaurants within 5 minutes walk of hotel.

    Stayed in September 2023

  • Reviewed: September 12, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 2 nights

    The location was good, close to the airport and to the conference venue. The room is pretty big.

    Stayed in September 2023

  • Reviewed: July 13, 2023

    8.0
    July 2023
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There was no outdoor seating area for the hotel and lack of amenities within the hotel for snacks during the day. Location was not ideal for what we like, it was a bit far away from town.

    The room was modern, spacious and comfortable with everything you need. The bathroom was excellent, 2 sinks, great shower over the bath. Was great to have a fridge too.

    Stayed in July 2023

  • Reviewed: June 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A long way from the centre. Disappointed with breakfast.

    Good room. Bar was cheap!

    Stayed in May 2023

  • Reviewed: May 15, 2023

    7.0
    lovely and friendly staff. But breakfast could be better.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast choices are very limited. Breakfast juices are a concentrated mix. Not fresh. Only hot options and they were not hot, were scrambled eggs that were not good. baked beans, mushrooms and tomatoes. Sliced white and brown bread for toasting. There was a cotton bud on the bathroom floor when we left for the day and when we came back that night it was still there. definitely no floor cleaning done. they do not put a cover on the duvet on the bed.

    The property was quite and close to stop 15 on the hop on hop off gray line bus route. We asked for another layer to be added to the hard bed to make it softer. They did this for us.

    Stayed in May 2023

  • Reviewed: May 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No milk powder in the room

    The room conditions

    Stayed in May 2023

  • Reviewed: May 6, 2023

    9.0
    excellent
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 4 nights

    I think I got everything what I had expected, I can't say anything negative.

    • great price-quality ratio. • suberb staff: friendly, attentive, helpful • still close enough to reach many places by walking • the rooms are spacious with plenty amenities

    Stayed in May 2023

  • Reviewed: April 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast poor for 4 star. Would have liked a restaurant in the evening

    In particular Staff and cleanliness

    Stayed in April 2023

  • Reviewed: April 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Evertything was perfect except the corners in the shower where was a little mold. Overall we enjoyed the stay.

    Stayed in April 2023

Showing 1 - 25

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