Pleasant setting and gardens. Close to centre and sea view. Nice atmosphere with a historic feel and quiet surroundings. Good breakfast options.

Stayed in March 2024

Disappointed our TV did not work, and took several days for this to be resolved. But it did not affect our stay.

Breakfast, It was just ok, but typically European

Stayed in November 2023

Breakfast was very ni e, sitting outside on terrace

Stayed in November 2023

Air con in room useless. Large wardrobe but not enough drawers. Shower cubicle filthy. Not worth the money.

Location and pool/garden.

Stayed in October 2023

The furniture and bedding was tired. Some days, it appeared that housekeeping was rushed. Bath linens were clean, but not fresh.

The staff and location.

Stayed in October 2023

No tea or coffee in room Sunbeds were uncomfortable

Location the building the pool and gardens.

Stayed in July 2023

little dated in some areas, and better attention to cleaning could be done

great location, beautiful balcony and pool area

Stayed in June 2023

Breakfast bar was not up to the standard of a 4 star hotel.

Stayed in June 2023

Some of breakfast staff a bit rude- could be cultural difference, but we felt scolded or told off several times for not sitting at the right table. Expected more exotic fruits to be offered. Was only melon, kiwi & normal apple/banana.. Had drink coupons, but nobody ever manning the bar. Staff were rearranging patio chairs just outside our window every morning on the patios, which woke us up as it would go on for 20-30 mins. A bottle of cold water in the room would be nice.

Rooms & view very nice & above expectations. Desk was helpful. Good location- walkable to everything we wanted. Staff generally friendly. Everything was clean. Pool was nice. No issue getting parking, but would struggle with a bigger car. Area felt safe at night too & was quiet. Little bar just down the hill was handy.

Stayed in May 2023

dated - breakfast was good but packed hints like pastries

friendly staff great location clean very quiet

Stayed in May 2023

Great location just a short walk from the old town in Funchal. Buses easy to access as well. Somewhat steep hill going up to the hotel with no sidewalk, but easily managed and completely worth it. Beautiful pool and view, as well as a lovely breakfast every morning. Receptive and friendly staff as well.

Stayed in May 2023

Breakfast was not in top, scrambled eggs without salt or peppar, bacon was that really bacon? No jam with strawberry or raspberry. No croissant The room had ants all days, we had them with us coming back home in our suitcase - cleaning staff must take care of this in daily cleaning or someone working with pest control for the building. The increased ventilation in the bathroom extremely loud

View from the terass View from the room Situated in the old town

Stayed in May 2023

The car park at the hotel was a little stressful to get in and out of the spaces if you have a mid sized car. There is very little room to shift around if you did not get back early enough to get a good space. There were no tea and coffee facilities in the room. The bed was quite hard. There was only 1 socket for charging / hairdryer etc.

We really loved the location of this hotel. It was less than 10 minutes walk from a huge variety of restaurants in the old town. Same distance to the centre of town and shops and also the cable car up to Monte. The view from our balcony across the bay was also fabulous. Great views of the cruise ships coming in and out and of the town at night. One thing we were hugely surprised by was how quiet the hotel was but we soon learned that even on a busy day, even though Funchal is the capital city, there is very little traffic noise and no traffic jams /rush hour. The hotel was like descending on an oasis of calm.

Stayed in April 2023

Small comfortable hotel in a really good and interesting part of Funchal. Wonderful views from the balconies and outside public areas.

Stayed in April 2023

not too big, had a homely feel to it. excellent location.

Stayed in March 2023

a bit run down

everything

Stayed in January 2023

the front desk staff could follow a welcoming classroom. On the 5 days we did stay there, they were the coldest, unfriendliest, and most unhelpful people I've ever seen working on a hotel reception. The people in the breakfast room were quite warm and friendly. Bfast extremelly boring and plain, for such a hotel we'd expect more than what was being served it can take a while until you get the grip of how the lightning works. and if you want to charge your mobile you need to first learn how the use the lighting's remote control and find a socket

Gorgeous hotel quite close to the city center facilities

Stayed in February 2023

the dated rooms

the location & the layout of the hotel

Stayed in December 2022

All week the TV had a terrible picture.

Very good breakfast, although it was the same every day

Stayed in October 2022

Electricity in rooms a problem. Key card failed to operate, one lamp on all the time, only method of switching off was to pull out plug, which was difficult to reach! This was the case in both rooms. It only operated by not having television on. Air conditioning did not work, told it could not be fixed until Monday when we were leaving. Disappointing, spoilt a good hotel.

Breakfast was good

Stayed in October 2022

The pool was clean but cold. In the future we would probably stay somewhere a little closer to the center so we could walk to the restaurants there. Walking around in the hotel area was dangerous with unpredictable turns, narrow streets and no sidewalk.

We were sent here after making a reservation at their sister hotel so we were a little disappointed by that in the beginning, especially since we booked the other one to be close to the city center and this one was a bit further. But as it turned out there were buses to the center about every 10 minutes or so, so it wasn’t that much of an inconvenience. The hotel could use some sprucing up BUT it had a lot of old charm which we liked. Great views from the breakfast balcony and pool area. After reading some bad reviews we were pretty worried but everything was just fine.

Stayed in August 2022

There was a Covid outbreak at the hotel and there was a lot of confusion initially when we arrived as the staff wanted to move us to another hotel. Very slow service around the pool

Stayed in June 2022

The reason I cannot stay at this property again is because of the possibility of overbooking. The hotel notified me that they were overbooked and would be relocating us to a different hotel. However, I protested this decision and pleaded with them to keep us at the original hotel since we had friends that were meeting us there for a few days. In the end they did relent and agreed to honour our reservation. Although the hotel was very good in all ways, this initial experience did not stray from my head as it caused me a great deal of stress. If I was guaranteed that this overbooking issue would never happen again, I would definitely stay at the Quinta Bela Sao Tiago.

I liked everything about the property. It’s a perfect location for us and the quality of facilities and services is very good. Parking was always available for us as well.

Stayed in August 2022

The position is part the way up a hill with infrequent buses. A stiff walk up a steep hill after eating out was not to be looked forward to.

This is a nice hotel with a lovely view of Funchal and the harbour. The staff were friendly and the food good. There are other good restaurants nearby.

Stayed in July 2022