The window opens up to the air of the outside alley and has no glass so use caution. Can be noisy on some nights due to it being on a busy road if window open. Keys can be a bit difficult to open your room. Outside door has a private passcode to get in so no issues of getting in after hours. No elevator so you will have to walk up or down a flight of stairs.

Rooms are simple and small but clean. There are some single rooms with a shared clean bathroom. A hot kettle is provided in the room. Instant coffee, teas, and cookies for free in a jar at lobby entrance and there is a pod coffee machine at front desk for small fee. Microwave and small dorm fridge was in our room. Location is on a hill and has a great pizza shop around the corner, lots of coffee shops, a waffle breakfast place, and a supermarket within walking distance. The trolley goes right by the hotel. We had two twin beds with a separate private bathroom and shower. Room also has a TV with some English channels but we spent most of our time outside exploring the city. Sandra is very nice and informative and will tell you places around the area to visit. She helped me get a car to the airport when going home and she was wonderful info in getting places to see parts of the city that we would normally have not known.

Stayed in April 2024

The mornings were sometimes noisy because of the location. The shower head fixture was coming away from the wall. The washbasin cabinet door was coming off. It was initially difficult to lock the room door from the inside. However, any issues brought to the host's attention were fixed.

The host was extremely friendly and kind. Any issues I raised with the host were quickly rectified. The location of the room made it very easy to reach the city centre. The room was exceptionally clean.

Stayed in April 2024

Great location, great host, comfortable and near many sights

Stayed in March 2024

Sandra is the most incredible and sweetest host 💗 it felt like visiting and staying with an old friend. Thank you so much for everything 🥰

Stayed in March 2024

Sandra was so friendly and helpful- she really went above and beyond!

Stayed in March 2024

The tram passing by. The noise from construction work being done. Room quite small.

Manager/owner - so helpful and friendly. Cleanliness. Great location.

Stayed in March 2024

The climate in Lisbon in March was a bit cold and humid, and so was the room. Some heating could help. The bathroom doesn't have a bidet but this was the case also where we stayed in Porto.

The rooms were absolutely clean and appropriate for a short stay. We recommend this place and think we might come back when we visit Lisbon once again. Our host, Sandra, was extremely nice with us and gave us useful suggestions for eating, parking and attractions in Lisbon (fado, for example), being always available for every need.

Stayed in March 2024

Nothing .

Very cooperative staff.

Stayed in March 2024

The room was very cold, but was okay because it was really easy to fall asleep! The building is old in general and some of the appliances needed some extra elbow grease.

We were treated with a high level of respect and professionalism. Sandra, the woman who runs this complex, greeted us with open arms and offered helpful suggestions.

Stayed in March 2024

Nothing.

The hospitality of everyone there, specially Sandra, she is amazing… always worry about every detail , about anything you need or ask, she made our trip much easier and relax, cero stressed, we will definitely come back there😊

Stayed in February 2024

Sandra was amazing

Stayed in February 2024

You could hear some of the guests in the other rooms.

Staff was exceptionally friendly and accommodating and easy to reach. The room price was great for the location, right on one of the historic tram lines. There was complementary coffee and tea. The room has a fridge, a microwave and a water cooker.

Stayed in October 2023

Missing chair.

Very friendly and helpful staff, great location in the city centre, directly at the tram stop. Daily room service.

Stayed in November 2023

All good

Hosts were nice and room too

Stayed in November 2023

Her facility was well kept and she went above and beyond to provide water, coffee and assorted teas, cookies for the comfort of the entire guests.

Ms. Sandra was very pleasant and I consider her a good host. I hope to return to her place in future.

Stayed in September 2023

One or two more sockets for plugging in appliances would have been helpful.

We had a spacious room in the rear of the building away from tram/street noise. Both our room and the public areas of the property were very clean. Complimentary water, tea, coffee and biscuits were provided. Nice location, outside the crowded over-touristed zones but still just 15-20 minutes´walk to the centre of old Lisbon. Friendly, warm and welcoming owner/manager Sandra made us feel at home and provided great restaurant recommendations. She lives onsite and is readily available for guest needs.

Stayed in October 2023

As soon as we arrived, the host Sandra welcomed us and she was very nice and helpful. She gave us tips for what to do and see in the city and she was super kind throughout our stay. The room was cleaned every day which was really nice and overall it was very comfortable. There was also coffee and cookies for everyone to take in the morning. The location is also perfect and if I go to Lisbon again, I’d definitely come back.

Stayed in October 2023

When it's hot, you need air conditioning. there is a fan in the room, but if it’s 30 degrees outside, it doesn’t help

Sandra is a gorgeous woman, very warm and hospitable! She treats this house with great love! The location is great especially for those who are planning to visit this beautiful city for the first time! spacious room, comfortable wide bed. I highly recommend, I will definitely stay next time!

Stayed in October 2023

Great location, the area was full of nice cafes and restaurants, Bairro Alto is reachable in walking distance. The person at the reception was very kind and helpful.

Stayed in September 2023

Excellent location, staff very helpful, room comfy with a fan! Classy, beautiful older building.

Stayed in September 2023

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The host Sandra was very helpful and attentive. The location is really good.

Stayed in September 2023

Sandra, the host, is super friendly and helpful.

Stayed in September 2023

Close to the center and nice staff

Stayed in August 2023

The host of Hotel Sandra is very helpful, she fixed all what I asked. She even fixed a cake to surprise my nieces birthday during our stay.

Stayed in September 2023