Opposite the Holy Mosque, Northern Central Area, 55555 Medina, Saudi Arabia
#153 of 234 hotels in Medina
Guests' ChoiceBased on 1873 hotel reviews
6.6Cleanliness
6.8
Comfort
7.0
Location
9.4
Facilities
6.6
Staff
7.5
Value for money
6.5
Free WiFi
6.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 25, 2024
Natasha
United KingdomThe room size was too small. Later, they upgraded my room for free when I showed dissatisfaction.
Ideal location for umrah visit. Lovely staff. The food was fantastic Housekeeping and reception services were lovely.
Stayed in April 2024
Reviewed: April 25, 2024
Mohammad
BruneiRoom small and outdated.
Well located but quite pricing for outdated hotel. Room was quite small for triple bed. Breakfast was satisfactory.
Stayed in April 2024
Reviewed: April 23, 2024
Mohmmed
United Arab EmiratesRoom, very dark lighting
Location of hotel
Stayed in April 2024
Reviewed: April 22, 2024
Nurulain
MalaysiaNear the women gate with offered of free breakfast
Stayed in March 2024
Reviewed: April 20, 2024
Razool
United Arab EmiratesBathroom size was smaller than expected which is less comfortable during wash.
Location is very convenient and close to Ladies Prayer hall staffs are very helpful
Stayed in April 2024
Reviewed: April 15, 2024
Tony
Indonesiaelevator/lift only 3
great location, infront of gate 25 for ladies. comfortable room, for max 3 bed. and fragrant room when first time arrived
Stayed in April 2024
Reviewed: April 14, 2024
I
IndonesiaRoom is too small and lift only 3 were operate, lead to stuck or jam Infront of its
Access and location in front of Nabawi mosque
Stayed in April 2024
Reviewed: April 13, 2024
Faiza
Saudi ArabiaLifts were fully packed Rooms were very small and saphocated
Near to Haram
Stayed in April 2024
Reviewed: April 12, 2024
Sherif
Saudi ArabiaI didn't like the room cause it was very small. Also i did not like the restaurant. No varies in food. And the food for lunch or diner is expensive compared to the price
I like the location And the stuff are good
Stayed in April 2024
Reviewed: April 9, 2024
Walid
EgyptSmall room Staff
Location
Stayed in March 2024
Reviewed: April 9, 2024
Eman
EthiopiaThe rooms are small & even smaller than in the pictures provided AND the Sahoor needs improvement
The best location to the masjid Al Nabawi
Stayed in April 2024
Reviewed: April 8, 2024
Adedeji
NigeriaThe bathroom was kinda small. Nothing else that I can remember.
The Front desk officer, Saleh was quick to answer to enquiries. The proximity to Masjid AL Nabawi was excellent.. Functional WiFi
Stayed in March 2024
Reviewed: April 2, 2024
Hashem
United Arab EmiratesThe rooms so small and the furniture is old
Location is direct to Haram
Stayed in January 2024
Reviewed: March 29, 2024
Anwar
Saudi ArabiaClose to the haram
Stayed in March 2024
Reviewed: March 27, 2024
Nabeel
Saudi ArabiaLifts too busy and breakfast crap and no place to sit
Location nd comfort
Stayed in February 2024
Reviewed: March 25, 2024
Zaki
United Arab Emiratesrooms are a bit old and windows don't open, showers are slow, Breakfast is decent, We had Haram view room but its covered with some grill so not very clear. Too expensive for the quality
The location is bang opposite the Lady's entrance to the mosque and the men is just the next entrance so its great if you are traveling with Family ad kids.
Stayed in March 2024
Reviewed: March 24, 2024
Saeed
Saudi ArabiaLocation is perfect! Staff cooperative! Breakfast good!
Stayed in February 2024
Reviewed: March 24, 2024
Dina
EgyptRoom Size is too small Bed size is too small Bathromm is too small and need maintenance
The location is perfect for religious trip Staff is so cooperate
Stayed in March 2024
Reviewed: March 22, 2024
Meesuwan
ThailandLocation
Not sufficient variety of food
Stayed in March 2024
Reviewed: March 20, 2024
Muhammad
Saudi ArabiaThe elevators are very less and slow
Its location is very nice close to Haram
Stayed in March 2024
Reviewed: March 16, 2024
Hemmat
United Arab EmiratesPrice very high and bathroom cleaning
Location, manager support and cooperation
Stayed in March 2024
Reviewed: March 13, 2024
Péter
HungaryThe food service sttaff was unfriendly and unacceptsbly rude, they should be educsted how to behaive with foreign guests
Stayed in March 2024
Reviewed: March 12, 2024
Baram
United States of AmericaSmall room, I paid for one bed two people. They offered two twin beds only.
Stayed in February 2024
Reviewed: March 11, 2024
Abdelatty
Egyptlocation nice staff
location is extremely nice for my aim of stay room is extremely small and i have never see a smaller room such as that one breakfast is accepted for me
Stayed in March 2024
Bratislava, Slovakia
Davos, Switzerland
Hydra, Greece
Krakow, Poland
Rye, Australia
Thomastown, Ireland
Kaatsheuvel, Netherlands
Hua Hin, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content