Reviews of Al Aqeeq Madinah Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Musab Bin Omair Street, North Central Region , 41442 Medina, Saudi Arabia
#84 of 234 hotels in Medina
Guests' ChoiceReview Score
Based on 3689 hotel reviews
7.9Score breakdown
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Cleanliness
8.1
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Comfort
8.2
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Location
9.2
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Facilities
7.9
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Staff
8.3
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Value for money
7.4
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Free WiFi
6.9
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Reviewed: April 25, 2024
Asim
United Kingdom9 Reviews8.0“good location, good hotel management - had few issues but resolved”- • Leisure trip
- • Family with young children
- • Classic Room Triple bed, City View
- • Stayed 2 nights
1117 room needs maintenance
we booked 1 Classic Room Triple bed, City View but room had multiple issues from wifi coverage to room lights not working and washroom fittings issue and then we complained and the reception lady Ms Sarah changed the room and upgraded us to executive suite. thanks to them. Room service guy Shahadat was very helpful and kind and helped us all the way. Special thanks to Ms Sarah (Reception) and Mr Shahadat (Room cleaning Service)
Stayed in April 2024
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Reviewed: April 24, 2024
Faisal
Saudi Arabia11 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Classic Quadruple Room with City View
- • Stayed 1 night
- • Submitted from a mobile device
Thank you to receptionist team who allow the check in before 11AM. And to Mr. Bilal and team to provide outstanding cleaning on our room.
Stayed in April 2024
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Reviewed: April 24, 2024
M
Saudi Arabia62 Reviews17 helpful votes8.0“Good”- • Leisure trip
- • Group
- • Classic Room Triple bed, City View
- • Stayed 1 night
- • Submitted from a mobile device
Why does the tripe room have three proper beds and a make shift bed. Need 3 full beds.
Proximity to haram. Improvement under new management.
Stayed in April 2024
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Reviewed: April 23, 2024
Ruksana
Saudi Arabia5 Reviews8.0Very Good- • Family with young children
- • Classic Room King bed, City View
- • Stayed 3 nights
- • Submitted from a mobile device
The bathroom was not easily accessible. Even though the rooms are non smoking, the guest in the next room smoked all the time and the smell filled my room because of the adjoining door.
The housekeeping staff were excellent... especially Shahadat and Masum... they went about and beyond to make our stay comfortable. The location was very good too.
Stayed in April 2024
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Reviewed: April 23, 2024
Salwa
Saudi Arabia2 Reviews9.0“We enjoyed our stay alhamdulilah and we look forward to visiting again soon InshaAllah”- • Couple
- • Classic Room Twin bed, City View
- • Stayed 2 nights
- • Submitted from a mobile device
The bed was uncomfortable because the mattress was lumpy and uneven
I liked the location and the staff’s friendliness
Stayed in April 2024
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Reviewed: April 23, 2024
Saad
United Kingdom22 Reviews1 helpful vote7.0“Nice Staff, Near ladies entrance, worked well for ladies.”- • Leisure trip
- • Family with young children
- • Classic Room Triple bed, City View
- • Stayed 1 night
- • Submitted from a mobile device
Property needs work. For example the room door did not shut easily and the bathroom needs a make over. Shower area parts coming off, looks like an old bathroom with diy patch work. Pricey but you are paying for the location. Men sideline women at the reception. The receptionists could try to be aware of this and serve first comers, but can be tricky.
Great location. Late check out till 4pm worked really well for us. Thank you! Friendly staff like Mr Chaudri and some of the receptionists. Overall decent accomodation loads of in room stuff like hair dryer, toiletries etc. Comfortable rooms.
Stayed in March 2024
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Reviewed: April 21, 2024
Sherif
United Arab Emirates9 Reviews8.0“Values for money.”- • Leisure trip
- • Family with young children
- • Classic Room Triple bed, City View
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast is OK accepted but not super.
Supreme location close to Haram. Extremely friendly staff (Masoud And Mohammad Anwar) house keeping. Clean. Good internet connection.
Stayed in April 2024
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Reviewed: April 21, 2024
Shoyeb
Saudi Arabia8 Reviews7.0“It was good overall”- • Family with young children
- • Classic Quadruple Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
Gave me two hours extra for packing and it wasn’t enough.
Good service
Stayed in April 2024
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Reviewed: April 21, 2024
Alia
Saudi Arabia12 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Classic Room Triple bed, City View
- • Stayed 2 nights
- • Submitted from a mobile device
Very close to Almasgid Alnabawi
Stayed in April 2024
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Reviewed: April 21, 2024
Saira
Saudi Arabia9 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Classic Room Triple bed, City View
- • Stayed 2 nights
- • Submitted from a mobile device
...
Staff was v come operative...especially housekeeping department Mr. Ismail, and Bilal were really helpful
Stayed in April 2024
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Reviewed: April 20, 2024
Dr
Saudi Arabia62 Reviews13 helpful votes9.0Wonderful- • Business trip
- • Solo traveler
- • Classic Room King bed, City View
- • Stayed 1 night
- • Submitted from a mobile device
Reception asked to record details of my credit card
Clean, comfortable and close to Almasjid Alnabawi
Stayed in April 2024
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Reviewed: April 20, 2024
Faisal
Saudi Arabia11 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Classic Room King bed, City View
- • Stayed 1 night
the bed and pillows are too soft.
Thank you for the nice receptionist, which made the check-in possible around 11 AM, also for Mr. Bilal team who did excellent cleaning on the room.
Stayed in March 2024
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Reviewed: April 20, 2024
Mini
India8 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Solo traveler
- • Classic Room King bed, City View
- • Stayed 2 nights
n/a
room
Stayed in April 2024
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Reviewed: April 20, 2024
Arshad
United Arab Emirates9 Reviews1 helpful vote7.0“Overall it was good.”- • Leisure trip
- • Family with young children
- • Classic Room Triple bed, City View
- • Stayed 5 nights
- • Submitted from a mobile device
Location is totally opposite to Noble Rawdha and you have to walk a lot to reach there. Checkin time is 4 PM which is a bit odd to standard check in time of 2 PM. Sockets in the room were not good. Lot of noise coming from combined room, have to change room.
Staff was very good and location is superb especially ladies gate
Stayed in April 2024
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Reviewed: April 19, 2024
Husseiny
Saudi Arabia1 review7.0Good- • Leisure trip
- • Family with young children
- • Classic Quadruple Room with City View
- • Stayed 1 night
- • Submitted from a mobile device
Staff was very good and helpful
Near to Haram and staff
Stayed in April 2024
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Reviewed: April 19, 2024
Muhammad
Pakistan6 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Executive Two-Bedroom Suite with City View
- • Stayed 4 nights
- • Submitted from a mobile device
Executive lounge didn’t had much options, so some serious improvements needed there.
Everything was amazing. The location, staff and cleanliness. Housekeeping staff was amazing specially munir and bilal.
Stayed in April 2024
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Reviewed: April 19, 2024
Muzammil
Bahrain2 Reviews7.0“It was a good value for money but can be improved further.”- • Leisure trip
- • Family with young children
- • Classic Quadruple Room with City View
- • Stayed 2 nights
Bathrooms shower head was faulty, with little pressure and shower glass door was not properly clean. Bathroom floor mats were not available.
Facilities in the room were good.
Stayed in April 2024
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Reviewed: April 18, 2024
Adeel
Saudi Arabia5 Reviews7.0“Difficult for people of determination”- • Family with young children
- • Classic Quadruple Room with City View
- • Stayed 1 night
- • Submitted from a mobile device
Their beds need upgrading due to the low-quality wood used. Elderly with disabilities find it difficult to lie down comfortably without the mattress, and the wood may creak under the weight without the mattress and sadly upon asking the room service they don’t have any solution.
Property is nice and close to haram
Stayed in March 2024
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Reviewed: April 18, 2024
Ahmed
Saudi Arabia11 Reviews1 helpful vote9.0“Perfect”- • Leisure trip
- • Family with young children
- • Classic Quadruple Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Location
Stayed in April 2024
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Reviewed: April 17, 2024
Muhammad
United Arab Emirates8 Reviews8.0“Very good stay”- • Leisure trip
- • Family with young children
- • Classic Room King bed, City View
- • Stayed 2 nights
- • Submitted from a mobile device
Room size
Location and hotel was good however room was quit small specially if you are traveling with kid
Stayed in April 2024
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Reviewed: April 17, 2024
Ahmed
South Africa1 review8.0“Al Aqeeq Review”- • Solo traveler
- • Classic Room Twin bed, City View
- • Stayed 4 nights
- • Submitted from a mobile device
The hotel is clean and ideal from proximity to the Masjid Nabawi. The staff Hasan and Shabbir were extremely kind and always helpful. I stayed in Room 939 Ahmed Dada South Africa
Stayed in April 2024
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Reviewed: April 17, 2024
Usama
Saudi Arabia2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Classic Room King bed, City View
- • Stayed 3 nights
- • Submitted from a mobile device
Hotel basement parking is expensive, outside there is no parking. You need to either park in haram basement or far away from hotel.
Location is perfect, only 1 minute walk to masjid gate, Clean and comfy hotel, all restaurants, shopping and marts are within 1-2 min walking.
Stayed in March 2024
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Reviewed: April 16, 2024
Fatima
South Africa75 Reviews6 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Classic Room King bed, City View
- • Stayed 3 nights
- • Submitted from a mobile device
Beast location in the world
Stayed in April 2024
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Reviewed: April 15, 2024
Zainul
United Arab Emirates7 Reviews2 helpful votes8.0“This was our 2nd consecutive Ramadan stay at this hotel. Overall a comfortable stay”- • Leisure trip
- • Family with young children
- • Executive Two-Bedroom Suite with City View
- • Stayed 2 nights
Too expensive. Food was good but can be improved to have a more diverse menu
Hotel location is fabulous. Room service and Housekeeping service is also good.
Stayed in April 2024
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