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  4. Reviews of Gallery Hotel Gintama

Reviews of Gallery Hotel Gintama This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Trekhsvyatytelska Str.9, Kyiv, 01001, Ukraine

#308 of 308 hotels in Kyiv

Guests' Choice

Review Score

Based on 59 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    9.2

  • Facilities

    7.7

  • Staff

    9.1

  • Value for money

    7.7

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 22, 2024

    9.0
    Great and very charming place
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bedding should be improved in my opinion.

    Very nice and cosy place. Very well located and very very quiet. The receptionist is very kind and helpful.

    Stayed in April 2024

  • Reviewed: January 4, 2024

    8.0
    Comfortable central location. Very friendly staff
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of toilet roll in room! There was barely enough for one person for a couple of uses! Should really be a fresh roll

    Great location. Very helpful friendly staff.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The first day we were there the TV wasn't working, but the staff fixed it for us the next day. We got a suite with a jacuzzi and the bathtub stopper was broken so I used a cup to stop it so I could take a bath. And the jacuzzi function was not working and the hot water didn't last long enough to fill up the tub very much

    The sauna was great. The room was clean and comfortable. The staff was so helpful and friendly. And I loved all the paintings on the walls. This is truly an art hotel.

    Stayed in January 2024

  • Reviewed: November 1, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The location is great. A few minutes walk from Maidan Square. Right next to the park. Also lots of cafes and pubs are nearby. The hotel staff are very positive and friendly.

    Stayed in October 2023

  • Reviewed: March 7, 2023

    7.0
    Has its pros and cons. Much to like, some important things need upgrading, but great for the price. War and shortages t
    • Business trip
    • Solo traveler
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The old-style rooms, no decent pillows,

    convenience and nestled into a hill in center city safe from Russian bombs. also big room (suite) with lots of space. Large bed. Bidet in bathroom. Large tub and shower. courteous staff.

    Stayed in March 2023

  • Reviewed: January 20, 2022

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Facilities isn't modern, small rooms

    Super friendly stuff, perfect location, nice and quiet hotel

    Stayed in January 2022

  • Reviewed: January 2, 2022

    9.0
    Excellant location and super helpful, friendly staff.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 5 nights

    The hotel was quite difficult to find when I first arrived.

    Staff were super helpful at the hotel, arranging Covid tests and taxi transport. The hotel is in an excellant location, and just a short walk to major sights. The room was clean and an ideal size.

    Stayed in January 2022

  • Reviewed: October 15, 2021

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 7 nights
    • Submitted from a mobile device

    It’s a little bit older and there was no refrigerator in my room

    Very friendly and helpful staff

    Stayed in October 2021

  • Reviewed: September 18, 2021

    9.0
    As always, the room was perfect, as well as the kindness and professionalism of the staff
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    As always, everything

    Stayed in September 2021

  • Reviewed: September 14, 2021

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Small rooms, mosquitoes in the room, breadsticks was so-so.

    Location was great, walking distance to activities hub

    Stayed in September 2021

  • Reviewed: August 16, 2021

    7.0
    Excellent hotel for a Kyiv tourist - affordable and meets ones’ needs.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was a bit cramped and there were some mosquitoes despite the windows being closed. The sound insulation wasn’t the best.

    Staff were friendly, welcoming and capable in English. The price was right for the location, and air conditioning was very good.

    Stayed in August 2021

  • Reviewed: August 12, 2021

    9.0
    Great staff, excellent location
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 15 nights

    The shower leaked, but I didn't complain to the staff because it was only a minor annoyance.

    The staff was extremely friendly and helpful. I didn't try the breakfast, so cannot comment on it. The location is in a beautiful and convenient location. There is a park across the street, great coffee nearby, and lots of delicious restaurants.

    Stayed in July 2021

  • Reviewed: July 28, 2021

    8.0
    Excellent value for money
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 9 nights
    • Submitted from a mobile device

    I think that hotel is very good for its category. if you want five star hotels, then this might not be for you.

    I stayed for 9 nights. Excellent location, very close to everything in centre of Kiev. Opposite the hotel is park, if you are into running or simply want a walk though the park. At the reception is very professional staff, helpful and responsive. Everything functions without problem and is in good condition in the hotel. Room was clean and it was cleaned regularly. Excellent wi-fi internet all the time. All in all, reasonable price you pay for very a good hotel. I recommend it.

    Stayed in July 2021

  • Reviewed: July 27, 2021

    7.0
    Has everything needed for a comfortable stay, but needs a good refreshment
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Unfortunately, all the utilities are threadbare (creaky bed, wardrobe, ...)

    It has what's needed for a comfortable stay, very friendly personal

    Stayed in July 2021

  • Reviewed: July 14, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The looks of the room is a bit weary - small things like minor cracks in furniture, details, minor stains etc. Heavy atmosphere, maybe because of the carpets.

    The location is great, walking distance from some major Kyiv spots. We had a room with a courtyard view, and it was super quite. The hall is nice.

    Stayed in July 2021

  • Reviewed: July 9, 2021

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 25 nights
    • Submitted from a mobile device

    The hotel is located next to parks, so if you like running or just walking in green beautiful park that is excellent activity to consider. Personal is very nice and helpful.

    Stayed in July 2021

  • Reviewed: June 27, 2023

    10
    If you want the luxuries of a 5-star hotel with the intimacy, charm & friendliness of an inn, this beautiful hotel s
    • Leisure trip
    • Couple
    • Suite
    • Stayed 8 nights
    • Submitted from a mobile device

    Everything was perfect.

    The room was beautifully furnished & extremely comfortable. It is conveniently located, yet quiet. Breakfast was scrumptious & the rooms include handy features like heated towel bars, mini-fridges, lock boxes & water. The beds & linens are quite luxurious. The staff exceeded all expectations! They assisted us with securing taxis, providing directions & being unfailingly friendly.

    Stayed in June 2023

  • Reviewed: August 21, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    I like the hotel very much!

    Stayed in August 2022

  • Reviewed: January 14, 2022

    10
    Wonderful!
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    An absolutely wonderful experience for my first stay in Ukraine. I was made to feel very welcome and all of the staff went above and beyond to ensure my stay was the best it could be. They booked restaurants and taxis for me and gave me many great recommendations. I will definitely be staying here again when I return to Kiev. Exceptional service!

    Stayed in January 2022

  • Reviewed: January 2, 2022

    4.0
    Just good place.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very cold in the room, it is impossible to sleep. Also there are hot water only for one person we should went ro reception to ask help then they gave us a key from another room to use bathroom. There wasn't room cleaning service we should asked for toilet paper. Also then you book your room it isnt any information about city fee, we only knew this information then did checkout. Hotel is in the ground floor in big house with many flats.

    Place.

    Stayed in January 2022

  • Reviewed: November 11, 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    they should print instructions in English on how to use the gate. tricky gate.

    charming…. staff super friendly

    Stayed in October 2021

  • Reviewed: October 16, 2021

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No heating, electrical heating provided by personál was too loud.Also whole night there was a noise on the hall,nôt comortable pillows,very Big. We had a Room just next reception.very small Room.

    We like personál and location.

    Stayed in October 2021

  • Reviewed: October 16, 2021

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    I became very ill because he did not have a heater. There isn’t any safebox. There isn’t correct adress (I was looking for the address for an hour) Very bad experience

    It has no property

    Stayed in October 2021

  • Reviewed: October 2, 2021

    6.0
    Good position, this is the only positive point of this Hotel. Indicate as 4 star but it is a 2+ star
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 4 nights

    Breakfast start at 8:00, too late. Also at 8:00 they are not ready to serve. No table for self service. Very limited and poor assortiment of products.

    Position excellent! Near to the center and to the parks.

    Stayed in October 2021

Showing 1 - 25

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