54A, Kira Road, Kampala, Uganda
#18 of 91 hotels in Kampala
Guests' ChoiceBased on 161 hotel reviews
8.2Cleanliness
8.8
Comfort
8.7
Location
8.8
Facilities
8.1
Staff
8.4
Value for money
8.2
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 31, 2024
Behzad
CanadaFood quality, also some of the appliances like the hair dryer are getting old and require attention
The location, cleanness, staff
Stayed in May 2024
Reviewed: May 29, 2024
Emmanuel
KenyaThey don’t answer to any communication sent through booking or through email
Stayed in May 2024
Reviewed: May 26, 2024
Behzad
CanadaThe quality of food was special and the bread was not as usual. The service level was weak.
The location is perfect. The facility is small but well maintained.
Stayed in May 2024
Reviewed: April 28, 2024
J_j_n
South AfricaThe bed was very hard, the towels were worn out and quite a few dishes were not available on the menu. There was also no butter to put on your toast with breakfast. The gym equipment was also not in a good condition and need an urgent upgrade.
The staff was very friendly and went out of their way to help. The room was spacious and the extra living area was an added bonus.
Stayed in April 2024
Reviewed: April 20, 2024
Dorothy
UgandaThe electricity went off and the generator failed to work from early morning till afternoon. Also at breakfast I took a fruit juice that tasted rather not fresh and the waiter insisted it because it had pineapple, although it still didn't taste fresh. Breakfast was rather basic but it was OK,I believe they can do better with variety.
Location is good, near acacia shopping mall and 10minutes away from city centre
Stayed in April 2024
Reviewed: April 12, 2024
Dario
ItalyNothing was wrong
Excellent terrasse with a wonderful view.
Stayed in March 2024
Reviewed: April 3, 2024
Abeer2me
EgyptConstruction work near the hotel that made jam. but it is temprorary
The staff are very friendly especially the restaurant.
Stayed in March 2024
Reviewed: March 29, 2024
Vinay
IndiaNeed to add more varieties at breakfast
The Room is spacious and neat
Stayed in March 2024
Reviewed: March 9, 2024
Brett
Ugandagreat restaurant
Stayed in March 2024
Reviewed: November 12, 2023
Annette
United KingdomThe food was poor and not enough variety
The facilities and staff are friendly. The rooms and bed are comfortable.
Stayed in November 2023
Reviewed: September 19, 2023
Karina
BelgiumThe hotel is quiet and pleasant with a fantastic rooftop garden, well-located in proximity of the museum and Acacia mall as well as some gardens. The restaurant is very good. Rooms are spacious and comfortable.
Stayed in September 2023
Reviewed: August 27, 2023
Monica
SwitzerlandMeals Lack of support with luggage
Location and calmness. Smooth check in - no time wasted. They were professionals and knew what to do
Stayed in August 2023
Reviewed: August 21, 2023
Brian
UgandaThe AC did not work in our room
Breakfast was great. Very clean and good value.
Stayed in August 2023
Reviewed: August 14, 2023
Dave
South AfricaGreat room Good location Great Breakfast
Stayed in August 2023
Reviewed: August 10, 2023
Safricas
Democratic Republic of the CongoPoor breakfast
Nice rooms - Suites
Stayed in July 2023
Reviewed: July 31, 2023
Shaheen
PakistanMore variety and spices, no sauces with samosa, somedays there was no bread and butter and we had to ask, sometimes, the breakfast started later than 7 am and we had to wait for arrangements to complete. Most of the times, it seemed monotonous and for people who are staying more than a week, it could get frustrating
Breakfast lacked variety and did not cater to the diverse population that came to stay. There was no variety for Pakistani travelers
Stayed in July 2023
Reviewed: July 20, 2023
Muluken
EthiopiaNothong
More variety for the breakfast and location would be good if markets are around
Stayed in July 2023
Reviewed: July 15, 2023
Ahmed
EgyptThe absence of a toilet bidet of any kind The very limited TV channels choice It is expensive for what is offered and provided, if the offer was all-inclusive then it would be excellent
The breakfast The provided appliances The capacious space in room The quietness
Stayed in May 2023
Reviewed: June 28, 2023
Alexander
AustraliaThe couch was incredibly uncomfortable and possibly broken. The cleaner came into the room while I was trying to check out and pack my bags and even though politely asked, would not wait for 5 minutes - was quite weird.
Big apartment, close to a good mall in Kampala too.
Stayed in May 2023
Reviewed: June 10, 2023
Tom
Belgiumbreakfast could have been better.... I wasn't bad... just a bit basic...
Clean, well maintained rooms. It's a nice little apartment with a separate sitting area and a basic kitchen. bathroom is big enough and the shower is nice. comfy big bed. I was in Uganda for a month, and each time I was in kampala, i went back there....
Stayed in June 2023
Reviewed: June 6, 2023
Samarakoon
Sri LankaFront office staff not capable to handle a guest
Rooms and the service
Stayed in May 2023
Reviewed: May 25, 2023
Gautam
SingaporeThe main lift wasn't functioning. I didn't like the fact that I had to cut my trip short. The Aircon could have been been better and wouldn't cool that well.
I love the location and the cordial behaviour of the staff in Arcadia. I was made to feel at home and my needs were well taken care of. This is the 2nd time I stayed in Arcadia and I intend to keep going back there.
Stayed in May 2023
Reviewed: May 14, 2023
Sandra
United States of AmericaBest location in kampala. Very accessible, clean and the staff was amazing. I recommend especially for those on vacation
Stayed in April 2023
Reviewed: April 11, 2023
T
KenyaBreakfast was good. The location is good - near Acacia Mall where you can find Carrefour supermarket and other stores.
Stayed in April 2023
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