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Reviews of Explorers Hub

Lower Kololo Terrace Road Plot 4, Lower Kololo Terrace Road, Kampala, Uganda

#19 of 91 hotels in Kampala

Guests' Choice

Review Score

Based on 128 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    9.2

  • Facilities

    7.9

  • Staff

    9.0

  • Value for money

    8.4

  • Free Wifi

    7.2

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Showing 1 - 25

  • Reviewed: June 6, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    N/a

    Excellent location

    Stayed in May 2024

  • Reviewed: June 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 21 nights

    Staff.

    Great staff. Clean, nice. The restaurant is also nice.

    Stayed in May 2024

  • Reviewed: May 29, 2024

    7.0
    I could relax in the country I love.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 5 nights

    I was alone, so it was ok but the room size was smaller than I expected.

    The breakfast was really good because there were many kinds of food and the hotel staff prepared all the breakfast before 7am.

    Stayed in May 2024

  • Reviewed: May 23, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    I booked a single room which was excellent since i traveled alone. The bed was very comfortable but the size of the room seemed/felt very confined, which made it feel like for $59 was a little costly. But its in Kampala, close to most things, so not a dislike per say.

    The location, safety, food/breakfast staff are excellent. Rooms are cleaning and comfortable bed.

    Stayed in April 2024

  • Reviewed: May 19, 2024

    8.0
    Quiet place in busy Kampala
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    --

    Accomodation is a bit out the centre, but therefore quiet. Walking is just at about 30 minutes, there is shoppingmall close to stock up on supplies for your roadtrip. Futhermore: it's set up in a relaxing atmosphere with a nice terrace!

    Stayed in April 2024

  • Reviewed: April 24, 2024

    9.0
    Perfect place for business travel.
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 16 nights
    • Submitted from a mobile device

    Minor water issues and wi-fi.

    Fantastic location, staff, food and clean rooms all at a very good price. Perfect for business travel. A special mention to Safina and Saidat who always go above and beyond to ensure guest comfort.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    7.0
    Enjoyable, would come again
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    First night we were put into the wrong room.

    Enjoyed my stay, friend staff and lovely location with good restaurant area.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 6 nights

    Electricity kept going off, not sure if they have a backup supply.

    Food and wifi was great.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There were constant electricity cuts which were definitely related to the property as the adjacent properties had unobstructed electricity during those outages. It was very bad. Sometimes having an outage every 10 minutes for about 2 hours. They need to fix it ASAP. The window of the sleeping area looks towards a common corridor. Meaning if you value your privacy you can't sleep / stay in the room with curtains open as people passing by will see you. Although the sleeping area was really good the same couldn't be said for the bathroom. It needs URGENT renovation. Shower was leaking heavily to the bathroom floor. The window was broken. The mirror was hastily installed. There seemed to be renovations on the 2rd floor of the property it, maybe that the renovation for this room (ground floor) is already planned.

    The sleeping area was quite good with all the needed amenities. There was both a cooling fan and an A/C unit. The bed was big and comfy. Staff was very friendly and helpful. There was an option to pay with mobile money as well as credit card.

    Stayed in March 2024

  • Reviewed: January 10, 2024

    8.0
    Great value for money
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Great staff & great location

    Stayed in January 2024

  • Reviewed: January 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Fine place to stay, food at the restaurant was delicious, kind people

    Stayed in December 2023

  • Reviewed: December 16, 2023

    8.0
    Great place to stay and great value for money
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location- close to most of what I needed in Kololo eg restaurants and shopping mall 😊

    Stayed in December 2023

  • Reviewed: December 8, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The restaurant and great breakfast

    Stayed in November 2023

  • Reviewed: November 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night

    A bit noisy at night because of the rooftop nearby

    Stayed in November 2023

  • Reviewed: November 29, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great place, good food, especially the breakfast. Very good location. Quiet but central.

    Stayed in November 2023

  • Reviewed: November 19, 2023

    8.0
    Good location to explore the city
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    Breakfast would be great if it had more muesli/granola options (yoghurt etc.) instead of bread and eggs

    Good breakfast, good location to explore the city, helpful and friendly staff

    Stayed in November 2023

  • Reviewed: October 23, 2023

    9.0
    Wonderful
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Amazing breakfast, lots of healthy food options at the restaurant, friendly staff, clean and comfortable room

    Stayed in September 2023

  • Reviewed: October 18, 2023

    9.0
    Great quite stay on a work trip
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    There was a buzzing noise from outside from time to time - sort of a white noise sound. We also left late about 30 minutes late for the airport as someone had the vehicle out and was late getting back.

    This place was in a great location and despite being near a busy road, my room was quite quiet. The menu at the restaurant is quite extensive and delicious.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    7.0
    Nicc place
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Constructions next door make a lot of noise

    Nice and tidy place with a great restaurant

    Stayed in August 2023

  • Reviewed: October 2, 2023

    8.0
    Lazy In Kololo.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    -

    In Kololo there are many good restaurants and pubs in the vicinity. But we never managed to see one of those restaurants, because the in-house restaurant was always dragging us for food and coziness. Thank you.

    Stayed in September 2023

  • Reviewed: September 3, 2023

    9.0
    Cozy oasis in a nice neighborhood
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    There was a lot of loud music coming from nearby establishments until about 11 PM, but then the music suddenly stopped (which we were very grateful for). This didn't bother us too much, but I felt that I should mention it, in case other guests like to go to sleep earlier. It was fine for us.

    The location was fantastic. It was in an upscale area of town and it felt very safe. There were many chic restaurants nearby, including the hotel's own restaurant. We loved the breakfast buffet, which had lots of interesting options (including samosas!). The rooms were very comfortable and I liked how all of the rooms faced into a courtyard. It felt like an oasis in the middle of the city. The hotel staff were all very friendly and helpful. I would definitely stay here again the next time that I come to Kampala!

    Stayed in September 2023

  • Reviewed: September 1, 2023

    8.0
    Small, peaceful, safe hotel in central Kampala with a nice garden and very good restaurant
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night

    The bathroom is a bit dated, but everything works well: best water and hot pressure I had in Uganda! All the staff are very kind but some sound a bit unexperienced: booking a taxi early in the morning was quite an issue, although before and at my arrival I had anticipated I would need a taxi. In the end all worked well, but it was a bit stressful at the beginning.

    The small hotel is in a very central location of chaotic Kampala but is incredibly calm and provides an excellent opportunity to relax, as it is secluded by high walls and trees. Staying in the building at the back (where you should ask for a room), I could enjoy the little, pleasant garden where I could sit having tea in front of my bedroom door. The room had a decent size and was well equipped with air conditioning, a mosquito-net and tea/coffee facilities, which I really appreciated. Adjacent to to the hotel, there's a good restaurant which serves simple but trasy local and international dishes made with organic products till late, The resstaurant also has a very nice and peaceful open terrace where you can eat outside, in a nice atmosphere. All the property is very clean and I paid a very reasonable price for the quality and the location of the accomoodation.

    Stayed in July 2023

  • Reviewed: August 28, 2023

    9.0
    Great value
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great valie for money, awesome restaurant and vibe

    Stayed in August 2023

  • Reviewed: August 25, 2023

    9.0
    Oasis in a busy city
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Depending on were you were, the internet connection was better/worse, sometimes interrupted. Ok for normal smartphone use, maybe a problem if you have to work from your computer. The daily cleaning of the garden started before 8am and could be a reason to wake up earlier than you wanted.

    Situated in a calmer area, tucked away from the street with possibilities to sit outside of your rooms facing the well-kept garden. On the same grounds, there is a restaurant/bar where also a good and copious breakfast is served, they have great cocktails and food as well. A little organic convenience store can be found at the grounds as well. You can recharge your batteries without having to move around a lot. The staff is attentive and helpful.

    Stayed in August 2023

Showing 1 - 25

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