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2630 Lazelle Street, Sturgis, SD 57785, United States of America
August 16, 2016
눉Someone else's hair on pillowcase of "clean" room. No base trim in bathroom,could see signs of previous mold damage, and no paint on wall by shower head nore along door frame in bathroom. The carpet desperately needed cleaned in my room, to nasty to go barefoot. Not to mention the debris next to the nightstand on either side that I'm sure is still there where the house keeper's don't seem to vacuum this spot. They did not seem to be prepared to cater to bikers at all. Also completely disappointed with breakfast! Cereal, toast or oatmeal. Not impressed. At $355 per night single occupancy, I feel totally ripped off! I will never stay here again at any price. Not even free!
눇The location is great for Sturgis Rally. But that was the best part.
August 5, 2016
눉The towels were like sandpaper. There wasn't a frig in the room.
눇I liked the desk staff. Very nice to talk to and very helpful, especially Steve.
August 12, 2016
눇There was little to nothing we liked at all and about this place, the only person who acted as if she cared to try and make one of the numerous things wrong, right, was Josie! She at least apologized, found us a WORKING hair dryer and brought us clean towels when our room wasn't touched by house cleaning, which we were told that when they KNOCK on the door at 8:30am and we decline to have our room cleaned at that MOMENT because perhaps we are enjoying our vacation and catching up on sleep, that we no longer get the option to have our room cleaned!!!! Really, I have NEVER heard of such a thing. We were out and riding everyday of our vacation by 10am and came back to a dirty room DAILY!!!! The sink was clogged and backed up with minimal water usage, dirty room, lamp shades, etc...expired yogurt, crappy continental breakfast, no amenities to wash our bike, example, a bucket and water hose, and last but not least crappy customer service!! We are professional people, frequent travelers who attend Sturges annually and have never had to stay at the Days Dungeon and never will again. We will be sure to pass this on to all we know!!!!
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