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Reviews of Mandala Hotel & Spa Phú Yên This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Đại lộ Hùng Vương, Phường 7, Thành phố Tuy Hòa, Tỉnh Phú Yên, Tuy Hoa, Vietnam

#30 of 71 hotels in Tuy Hoa

Guests' Choice

Review Score

Based on 36 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.9

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    8.7

  • Free Wifi

    9.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 13, 2024

    10
    It is wonderful!
    • Leisure trip
    • Solo traveler
    • Deluxe Urban Wing
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent

    Stayed in May 2024

  • Reviewed: May 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • M Continental
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location Modern facilities Friendly staff

    Stayed in April 2024

  • Reviewed: February 5, 2024

    10
    Really great hotel and brand new.
    • Leisure trip
    • Couple
    • M Continental
    • Stayed 1 night
    • Submitted from a mobile device

    No chairs on the balcony. A little food smell in the room. Would be great if they use an air freshener.

    Big TV with YouTube. 4 great pillows. Bed was comfortable. Swimming pool is just amazing and the staff at the pool was cool.

    Stayed in February 2024

  • Reviewed: January 13, 2024

    9.0
    I recommend this place
    • Leisure trip
    • Family with young children
    • Deluxe Urban Wing
    • Stayed 4 nights
    • Submitted from a mobile device

    The front desk lobby is not constantly air conditioned which made checking in and checking out a little hot. I did go during an off season, however, so they may have been conserving energy. I felt bad for the staff since it was a hot season.

    The rooms were spacious and clean. The premium rooms were high up and the view is beautiful..it is close to the malls and there is a strip with spas and stores near the hotel. A little ways down is an affordable karaoke spot as well. I love the complete gym.

    Stayed in December 2023

  • Reviewed: October 5, 2023

    10
    Love the Staffs, Love the room, Love the view !!!! In short , Love Love Love
    • Leisure trip
    • Group
    • Deluxe Urban Wing
    • Stayed 1 night
    • Submitted from a mobile device

    The entrance. First impression when walking in the building was a bit confused. I made us wonder whether we were on the correct location. Until we learned that the check in floor was 6th floor.

    Room, location and view . Check in staff service mind was super friendly!!!

    Stayed in October 2023

  • Reviewed: July 31, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • M Continental
    • Stayed 1 night
    • Submitted from a mobile device

    nothing to complaint

    great services, nice breakfast, convinient location which is easily connecting to tourist areas. employees are super friendly & attentive.

    Stayed in July 2023

  • Reviewed: July 27, 2023

    8.0
    Good stay.
    • Leisure trip
    • Solo traveler
    • M Continental
    • Stayed 2 nights
    • Submitted from a mobile device

    There is no chair/ small coffee table on the balcony.

    Very good breakfast.

    Stayed in June 2023

  • Reviewed: May 5, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • M Continental
    • Stayed 1 night
    • Submitted from a mobile device

    interior in lobby, very nice pool and gym are.

    Stayed in May 2023

  • Reviewed: April 25, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • M Continental
    • Stayed 9 nights
    • Submitted from a mobile device

    We ordered a mojito. However we couldn’t taste any rhum in it.

    The staff were always friendly and helpful. Buffet breakfast was excellent as well as the swimming pool, gym and free bicycles. We’ll certainly come back!

    Stayed in April 2023

  • Reviewed: April 15, 2023

    9.0
    a good place to stay in Tuy Hoa
    • Leisure trip
    • Family with young children
    • M Continental
    • Stayed 2 nights
    • Submitted from a mobile device

    - Amenities supply seems to be under a budget control. - There was a problem with the bathroom door lock (not for the first time in the history), showing that maintenance activities should be on a more regular basis. Anyway it was fixed within 10 minutes by the staff, which was fine for me. - Restaurant is open for lunch but the air-conditioner was not turned on due to a 'saving budget' reason (?) so eventhough the food was really good, it was still quite hot with an eletric fan.

    - Beautiful decoration of the reception area and the top floor swimming pool. - Variety of delicious food for breakfast. - Staff at all departments are friendly and helpful.

    Stayed in April 2023

  • Reviewed: April 5, 2023

    10
    Wonderful
    • Leisure trip
    • Family with young children
    • M Continental
    • Stayed 1 night
    • Submitted from a mobile device

    No I don’t see anything is not good.

    All are good

    Stayed in March 2023

  • Reviewed: March 30, 2023

    10
    I would definitely come back
    • Leisure trip
    • Couple
    • M Continental
    • Stayed 1 night
    • Submitted from a mobile device

    Barely nothing

    The design was quite impressive. I had a very pleasant stay there, the food and the staff were great!

    Stayed in March 2023

  • Reviewed: March 21, 2023

    9.0
    Excellent stay, Comfortable, Clean and Attentive.
    • Leisure trip
    • Couple
    • M Continental
    • Stayed 1 night

    The beach is a 5 min walk, but the hotel can give you bikes to ride to it if you ask.

    I recently had the pleasure of staying at a hotel that exceeded my expectations. I was blown away by the amazing design of the lobby. The hotel is situated in a prime location that offers breathtaking views of the surrounding area, and I was lucky enough to be able to enjoy it during my stay. As someone who values cleanliness and comfort when travelling, I was very impressed with the accommodations at this hotel. The room was immaculate and very well-appointed, with all the amenities. The bed was incredibly comfortable, and I slept like a baby every night. Another highlight of my stay was the breakfast. I'm a bit of a foodie, and I was pleasantly surprised by the quality of the breakfast spread. There was something for everyone, from fresh fruit and yoghurt to eggs, bacon, and pastries. The coffee was also excellent, which is always a plus in my book. Last but not least, I have to mention the staff. From the front desk to the cleaning staff, everyone was incredibly helpful and friendly. They went out of their way to make sure I had everything I needed, and they were always happy to offer recommendations for things to do and see in the area. All in all, I would highly recommend this hotel to anyone looking for a clean, comfortable stay with an amazing view and a pretty good breakfast. It's clear that the staff takes pride in providing top-notch service, and I felt very well taken care of during my stay.

    Stayed in March 2023

  • Reviewed: February 27, 2023

    10
    Good for couples travel
    • Leisure trip
    • Couple
    • M Continental
    • Stayed 1 night
    • Submitted from a mobile device

    The bedroom is a good size for two people. The AC takes a bit to cool down the room but it does its job.

    Stayed in February 2023

  • Reviewed: February 27, 2023

    10
    Great
    • Business trip
    • Group
    • M Continental
    • Stayed 1 night

    Ideal place to stay in Phu Yen. The staff is friendly and supports us a lot. She gave us useful information about where to visit and what to eat in Phu Yen. Surely come back here soon!

    Stayed in February 2023

  • Reviewed: April 23, 2024

    6.0
    It was ok
    • Leisure trip
    • Couple
    • Deluxe Ocean Wing
    • Stayed 1 night
    • Submitted from a mobile device

    No shop local. Security staff at car park were pushy trying to get us to upgrade and when we didn’t, he became a little angry

    Dinner was nice

    Stayed in April 2024

  • Reviewed: June 22, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • M Continental
    • Stayed 1 night
    • Submitted from a mobile device

    Room is too small. I think its smaller than description

    Good location Nice staff

    Stayed in June 2023

  • Reviewed: August 7, 2023

    1.0
    My worthless trip staying at this Hotel .
    • Leisure trip
    • Couple
    • M Continental
    • Stayed 2 nights
    • Submitted from a mobile device

    The Quality of Construction very loud noise when people pass by your room and doesn’t have proof sound system between room to room .

    Never been to 5 start claim to be . The worthless room ever stay my life . Front desk need to be retrained to 5 start standard host guest and services.

    Stayed in August 2023

  • Reviewed: May 7, 2024

    10
    Exceptional
    • Family with young children
    • M Continental
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: April 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • M Continental
    • Stayed 6 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: April 1, 2024

    9.0
    Wonderful
    • Business trip
    • Couple
    • Deluxe Ocean Wing
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: February 22, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • M Continental
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: February 14, 2024

    7.0
    Good
    • Business trip
    • Group
    • Deluxe Urban Wing
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: September 5, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Premium Ocean Wing
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2023

Showing 1 - 25

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